Nintendo makes good on dead pixel cure

From what iv read on various fourms they have been very very good at replacing the units. They even let people hold on to the unit with the dead pixel till the replacement arived.

All Nintendo hardware comes standard with a 1-year warranty. They've had that policy in effect since the early days of the NES.

I had a unit with a dead pixel, and yes, I was amazed by thier speedy resolution to the problem. I kept my DS and about 4 days later, I got a new one in the mail and all I had to do was send the bad one back using the provided box w/ postage. With customer service like that, I'm glad to stick by Nintendo.

Go Nintendo! This is why Nintendo rocks! Microsoft has problems with Dirty Disc Errors on all of their first generation Xboxs and they never admit to a problem. Microsoft could learn a thing or two from Nintendo.

"Microsoft could learn a thing or two from Nintendo."

In good customer satisfaction and relations? Yes. In good business practices? Maybe...but probablly not. I mean, c'mon, When Halo 3 comes out, everyone will buy (or have already bought) the xbox 2...so they're not too worried.

well apparently the DS was "Assy". no one wants that.

Im not very happy with nintendo lately, I bought a ds hoping for a quality product but when I turned it on I was surprised and mad to find two broken pixels on my sceen. So I thought to myself its just one screwed up one, so I exchanged it for another one , this ds to had the same problem, so I exchanged that one to and it had the same problem again. I finally decided that it was just that store so I tried a different store and when I brought that one home it again had the same problem of dead pixel syndrem.Im really not sure at this point what to do.I think im jinxed or something.