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Anonymous gives us his/her take on the Smedley letter

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File this one under "Opinion Piece", folks. Occasionally, we'll get a hell of an email that seems like a good launch pad for a discussion.

We've received an "industry insider's" take on the John Smedley letter from a couple of days ago. To refresh your memory, Smedley wrote an open letter to the community to lay out where he thought the MM genre could go from here. We didn't think much of it at the time, but it certainly set off Anon…

He writes…

Did anyone read John Smedley's letter to the community?

It's almost shocking what you can read between the lines – and it's a vivid reminder that first movers aren't the companies that come to dominate.  Pioneers end up with arrows in their backs and PBS specials – ask EA about how it capitalized on their success with Ultima Online.

Smedley's 'letter' seemed like it was aimed not just at the fans, but his own team and Sony.  He's approaching the MMOG business with some kind of newfound humility, trying to say that Sony Online's main goal is to entertain its users.  The fact is that SOE is about to have its precious EQ franchise overrun by World of Warcraft; and rumor has it that EQ2 is already losing subscribers – something that didn't happen to EQ for nearly 6 years.

Blizzard has the reputation of doing things right, no matter how long it takes.  And while WoW is an evolutionary growth of the genre, it appears to be as polished a game as Half Life 2 was for shooters nothing new, but a refinement to existing mechanics that almost whispers, weve arrived.

Verant has never really exhibited much design vision.  EQ itself was an extension of DikuMUD, a text-based MUD Brad McQuaid ran before EQ.  Brad ported that design flaws and all right over to EQ.  He and Smedley didnt even bother fixing some of the obvious broken mechanisms, like camping.   Of all SOE games, Star Wars: Galaxies probably has had the greatest ambition, but unsurprisingly, it was the product of a defecting EA team originally tasked with a Privateer Online title, after a successful run with UO.

Does anyone get the feeling that SOE tried to really grow the market through innovation?  Can you look at SOEs games and say they really tried to assimilate the meta-lessons of the genre the community, the emergent behavior, the tension between cooperation and competition and approached the genre tabula rasa (as Richard Garriot claims hes trying to do with Tabula Rasa)?

Or do you look at the lineup and conclude that they wanted to grab real estate in the new world of MMOGs and fell back on the same trite conventions that stagnate the retail games business?  Planetside (FPS, but MMOG!),  Sovereign (RTS, but MMOG!), the cancelled EverQuest Online Adventures (EQ, but PS2!),  Star Wars: Galaxies (UO, but Star Wars!)

OK, some of that is oversimplified.  EQ PS2 is a great idea (how do we get console players into this genre?)  But they were outmaneuvered by Final Fantasy IX by a company that had ZERO experience in this market (but a big brand kinda like WoW). 

And SW:G is an interesting game, though it has failed to catch fire and reach even EQ levels.  Even with an ailing franchise, a Star Wars MMOG has the potential to ignite the imagination of everyone whos ever wanted to fly a Corellian smugglers ship, or heft a lightsaber. 

So, when Smedley says they keep us honest, what hes really saying is, they are kicking our asses so badly that the Sony mothership is asking what the hell is going on, and my team is sending resumes to Blizzard.

He writes, Theyve opened our eyes to styles of gameplay?  They may have opened Smedleys eyes, but I guarantee that his teams been talking about this stuff for YEARS.  Literally.

He goes on, What this means is that making future online games is a big business that is going to be increasingly competitive. I think thats good for you, and good for us. Its going to ensure great games get made and I can tell you were in this for the long haul.

When someone says they welcome competition and names a competitor, you know that reading between the lines, theyre thinking holy crap, these guys are going to take food out of my kids mouths.  Once the market leader is giving props by name and saying competition is good, theyre already psychologically braced for Second Place. 

Do you remember when EAs senior marketing exec said you get what you pay for with ESPN 2K5s $19.99 games?  Do you remember how fast EA paid off ESPN to switch sides?

Does Smedleys quote here sound like a mission statement, or a plea to customers and management to keep SOE (and Smedley) in it for the long haul?

Another Smedley gem:

Well let me throw out just a few of the things were thinking about here at SOE.

Translation: we have some new ideas beyond recycling EQ, I swear.

The ideas Smedley throws out are hardly new theyve been implemented in harebrained fringe games like Second Life, and many MUDs.  Is he trying to be provocative?   

I at least want to start this dialogue and stir the pot a little. Were very interested in your ideas about where things go from here.

Translation: We have no clue what our creative vision is going to be (dont we have a CCO named Koster around here somewhere?) and we might want to take the temperature of our users to dictate our direction oh, thats called design by committee, and policy-making by polls.  Doesnt that substitute for vision?

_________________________

What do you think? Is Smedley showing his hand too early? Is SOE running scared? Or is this just a nice gesture to the MM community? Have any of you written a response to Smedley with ideas of your own?

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