GameStop cannot fill PS3 preorders

"Does anyone know the maximum amount of units employees are allowed to pre-order?"

From the leaks and info posted online, it sounds like a maximum of two employee reserves per store, and they're being "asked" (read: told) to wait for the second shipment to actually pick them up.

Of course, YMMV depending on the store in question, I'd assume.

@48 its 2 per store

Man, too bad. I'm enjoying Gears of War.

@ Rishard

Personally.....I think all of them are going to get short changed in one way or another....maybe it will minimal....like one or two...but that is going to be one or two pre-orders that won't get filled.

Pre-orders should be illegal. An attorney general from some state should go after these companies for perpetually failing to deliver on their promises.
Who gives money to someone for the vague promise of possibly someday delivering? I mean do people who pre-order buy airline tickets for the chance that the airplane might be there at the gate for them to board? Why can't they just sell them in stores when they have them? They prey on our society's increasing penchants for impatience. If people who pre-ordered were smart, they would be mounting a class action law suit or at least complaining to the better business bureau or the FTC, but then I guess if they were smart they wouldn't have pre-ordered. I believe PT Barnum said it best "There's a sucker born every minute"

@ Hardcore

Don't they tell you when you pre-order this does not gurantee you a unit? That was the disclaimer that I was told when I got my 360 from Gamestop. Due to limited quantities your pre-order may not get filled. Then it is on me to take that chance if I want to pre-order or walk away. The consumer is culpable in this as well. I could have easily taken my 50.00 and walked out the door and just waited. I took a chance and got mine on launch day. Some people didn't. It is a gamble but it is something they disclose at the register....

OOOOOOOOOOOOOOHHHHHHHHHHHHHHHHHHHHH YEEEAAAHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

EB GAMES JUST CALLED AND SAID MINE WILL BE IN STORE READY FOR PICKUP ON FRIDAY.

OOOOOOOOOOOOOOOOOHHHHHHHHHHHHHH YYYYYYYYYYYYYYYYYYEEEEEEEEEEEEEEEEAAAAAAAAAAAHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


I will now leave this discussion.

@Jarrett

That's not what GameStop told me when I didn't get my Gears of War on November 7th after I'd paid them $69.99 months earlier.

Never. Pre-order. Again.

Just called my gamestop and they had just gotten off the conference call. I'll get mine (1st in line) but he would not say how many but at least 2 are coming from what he said.

So Gamestop gives you a previously viewed dvd or game worth under 20.00.
You guys know , gamestop paid probably 1.25 for that dvd when they raped your friend for his bag of crap he turned in to get his PS3 preorder LOL.

As Kurt Angle says , Its True , Its DAMN True.

Didn't see this as a suprise at all. And I can't wait to watch all the eBay auctions to be taken down because of this either. Now I'm going to go play my 360...

The main problem I have here is the fact the employees are getting the shaft to make the rule "make the customer happy" happen.

Are we not customers too? We have to pay for it as well. We arent getting it for free. We arent getting a discount. We may have not had to "camp" but thats like the ONLY benefit of working there...first dibs on things. The company put 2-3 aside for the employees while the remaining 5-6 went to the customers. Technically, with them saying we may only get 5-6..the customers STILL get their reserves. Its the employees that lose out on this error.

So, if they really want to make this fair. They should, I hate to say it, have a lottery/raffle. Put all the reserves in a hat, pull out the 5-6 that each store will get and be done with it. There will be employees and customers chosen. The rest of customers and employees will have to wait. But the employees should not only be the ones that have to suffer because little Billy wants one for X-mas and therefore employee X has to wait till March.

I'm not getting one, but I'm just speaking for the EB/GS workers in general. I actually chuckled a bit when I heard this on the conference call, because I knew something would happen...

FIVE HUNDRED AND NINETY NINE U.S. PS3S?

@ Snap

Hmmm my understanding was there was a shipping problem. That was true for the Gamestop near my house. I ordered mine from Circuit City because I had a 15 percent off coupon. I pre-ordered on 11/04. Called on Tuesday to see if they received it and they said no...there was a UPS shipping issue...should be in no later than Friday. I was like wow. But what are you going to do....blame Circuit City for a UPS problem??? Turned out it came in Wednesday and I picked it up Saturday. Now when I went to Gamestop on Sunday I asked if they had Gears of War issues and they said their problem was selling out. They had sold out twice since Tuesday. Only had 25 left.

To think you can walk into a store right now, pay less, and enjoy Gears of War immediately which is an absolutely phenomenal game and *tons* of fun. (Co-op single-player is amazing). Why bother with the headaches?

(co-op campaign, I meant to say :)

@Jarrett

I was told the game would be available in store on November 7th. I got a phone call on Monday telling me it would be there. I then got a call on Tuesday telling me it would be there on Wednesday. I then got a call on Wednesday telling me they had a shipping problem and I could get it on Thursday. Huh?

I don't care if it was a shipping problem. I paid for the game in advance, I was told multiple times it would be there and it wasn't. So, I bought it from Best Buy and canceled my pre-order. GG GameStop.

BTW, it was FedEx, not UPS.

This article makes it sound like you can't cancel the preorder and get your deposit back. Based on my experience in dealing with Gamestop preorders, they will refund a preorder deposit if you ask them to.

For those that just got screwed by GameStop:

http://www.gamingoutloud.com/?p=20

@ Ethan I guess you'll still be waiting until March for that to even be possible.

just called my local gamestop and they said i am still getting one,... barely, there were 8 and now... 6, so two of the people that stood in line with me are screwed, thankfully i got there soon enough to not be the last 2

Gloval is right, at least in my experience. I got the shaft on the 360, and when they told me my system wouldn't be in until January/February I simply asked for my money back and they gave it to me.

And, just for the record, I love Maddox.

All you damn fools should expect a thank you note from Gamestop for the free $100 loan that you gave them (again). With all of the money that they earned from the interest on all of the pre-orders they've been hard at work thinking up new and creative ways of fucking you again come the next major game or console release. (I suspect it'll be Burning Crusade but that's just me).

A fool and his money...

I am happy i got my pre-order at toys r us!

I just got a call from the GameStop in Pittsburgh where I preordered and was told that I won't be getting my PS3 on Friday because they are only getting eight of them and I am #10. Crap!

Well, I gotta say that this pretty much sucks for me, because I may or may not have sold a preorder on ebay. Now I may or may not have to wait in line on the 16th to make sure that the person who did or did not buy one from me gets their PS3.

@76 Nick

What makes you think they aren't going to have the same news in the next day or 2?

http://www.retrothinking.com/?page=headline

1/4 !!

@Griking: This isn't the doing of EB/Gamestop, but rather that of Sony. The stores thought they were going to have a certain amount of PS3s to sell, and Sony turned around and told them that they have even less. This isn't like when the stores didn't know how many 360s they were getting, but decided to give out 64 pre-orders anyway.

Ok thats a ridiculous # to throw out. I've heard 50-60% but not 1/4th. I refuse to believe it would get that far and to propogate a rumor like that just isn't cool.

Gamestop employees can afford PS3s?

One of my fathers friends is a east coast rep for Toys R us. I talked to him about a few minutes ago just to see and Sony has confirmed that toys r us is getting the unit numbers they were given about 2 weeks ago. Also say what u want i can bank on this as fact.

Even if Sony missed their numbers i would still be getting one since i was number 1 in line.

PS3, schmee ess three. What about the Wii!?!?! Will there be enough Wii's!?!?!?!????!?!?!

Talked to gamestop here in MD and they said it was 8 now 3. Sucks for the other 5 guys.

Wii FTW. When will people learn?

at everyone who thinks pre-orders are bad, 1... for the gears of war people who are complaining that they didn't get it on the 7th/8th... the "release day" was the 12th... don't complain... you were told that if you preordered you could pick it up early... when the store got it in... not the 7th/8th for sure.... you got it early anyways.... don't complain

2.... ps3 preorders.... with EB games and Gamestop they waited until Sony told them how many they would get before the took pre-orders, unlike last year with the 360. Later that day, once all pre-orders had been taken, Sony then told EB Games and Gamestop that those they had just told them about, they were not going to guarantee those before christmas. So in no way is that your local retailers fault... if you want to blame someone go find your local sony hotline and call and complain

This isnt surprising because Saturday I asked the guys at EB Games if I had to wait until the next day to pick up the Wii or if they were having a midnight launch and they told me

"We arent even sure if we're getting all of our units so we're going to be calling everyone personally"

My EB only took 13 reserves for the Wii so i'm going to start going apeshit if I don't get my Wii (i'm number 10)

Just to throw a little more gasoline on the flames...

If GS/EB, which have 5,000 stores, can't get 50,000 units and they're the largest games retailer in the country - what does that say about everywhere else? They were deliberately limiting their pre-sales because that's what Sony TOLD them they were going to get. Now they're being cut - that's NOT how you make the people that have to sell your product happy.

What are we looking at now, only 250,000 total units for the US this holiday?

"What happens to those who put their PS3 on eBay and now get it delayed? Will they be faulted for GameStop's actions?"

Damn well they SHOULD be. You can't have your cake and eat it too - if you *insist* on selling a product you do not already have in your hands, you bear any and all risk of that product not being available. Greed comes with risk, and nobody should cut these guys a break.

hopefully toys r us gets all of theirs. i sold my preorder on ebay for over $2200. :D

And this is why I will never reserve anything from them and hate them with a passion, every time a new system releases they over presell, its not right that they take your 100 bucks and then give you the old screw.

Some things I felt needed to be addressed. First off noone is more pissed then the store employees. Not only are they not getting thier PS3 at launch but have to hear it from everyone else thats not getting thiers also. EBGamestop does not manufacture these systems so we have no control on what Sony is sending us.

EBGamestop took preorders because not a day goes by that someone doesnt ask us "When can I preorder the PS3?" It was done because customers demanded it. They waited to take preorders because Sony could not give us an estimate of systems they could send us. When they got an estimate, they actually lowered that number and gave each store thier preorder alottments. Then Sony a week before launch informs them they cannot fulfill thier end of the agreement.

As far as money that was put down? I cannot say for sure, but having an understanding of how the industry works, I would not doubt this money does the exact same thing for the company as it does for the customers. They use this money to preorder thier alottments from the manufacture. In this case I am sure a hefty deposit was givin to Sony to secure thier shipments of PS3 systems several months ago. Same with games and everything else they preorder. These people are paid in advance for thier products just to secure that they can get them at the same time everyone else does. This is why independent game stores have a hard time breaking into the market. They just do not have the buying power that the big corps do.

To the people that say EBGamestop pays you crap for your trades. One bit of advice, if you do not like the offer do not sell it!!!

Do not shoot yourself in the foot then bitch later that your foot hurts.

I love that the profiteers will get burned on eBay. Hey guys! Don't spend that $1000 yet! You may have to refund it when you can't fulfill the order within 30 days of purchase!!!

Suck on this one, profiteers. I hope you bite it, hard.

I work at an EB Games and we just received exactly enough Wii systems to fulfill all the pre-orders (36) on Monday. The PS3 systems have yet to arrive or even ship even though we have to sell them in 3 days.

I got the good news that my pre-order will be filled! The person behind is not so fortunate b/c I just made the cut-off. This is why I didn't list mine on eBay yet.

what else is new? gamestop does this everytime they take preorders they take way too many and people get screwed. just like people get screwed when trading games into gamestop. if you notice a trend gamestops get the least amount of consoles during release. walmart, target, and bestbuy get alot more. screw gamestop.

I asked the manager about my pre-order. I'm 9th on the preorders out of 16. He said that I would get a call in the next 48 hours if I can get one at launch. He said if I can't get one at launch, I'd have to wait 2 to 3 weeks to get my pre-order filled.

He also mentioned that I could get a PS3 if I wanted to change my pre-order to the low-end model instead.

Wow this is exactly what I said was going to happen when you guys put up the story of Gamestop's $100 pre-order. Thinking the PS3 is worth $600 is one thing (I can understand that; if I was a millionaire, I'd buy one too) but you have to be some kind of retard to think a pre-order from Gamestop is worth $100. It's not worth the paper they print it on. You also have to be retarded to think that one of their used games is worth only $2 less than a new copy.

I just got a call from the Gamestop manager informing me that Sony cut their order down to EIGHT systems. I'm F%@K#*G 9th on the list! He said if one of the eight don't have the money or don't show up within 24 hours, then I could get one on Sunday. He also mentioned that their will be a second shipment to fill the rest of the preorders & he gives it 90% odds that it will be before Christmas.

Stupid EB Canada, here they only offered 5 pre orders ... you how many they are going to honour just 2, well so much for my 5th place in line, and I wanted to make some cash on the side too (eBay) oh well, burn in hell Sony