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Reader Comments (76)

Posted: Jan 30th 2007 11:01PM (Unverified) said

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haha yeah my friend bought an xbox 360 from walmart, and we opened it and it was used! wtf! and it was like all dirty and shit, wtf. the hard drive cover was missing too (he bought a core) but it worked okay at least so he kept it.

Posted: Jan 30th 2007 11:02PM (Unverified) said

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I had a launch 360 that worked perfectly, that is, until I had the brilliant presence of mind to keep playing the thing when the thunderstorm from hell was raging outside. Sure enough, the house shook, we lost power for a moment, and when it all came back on, I was staring at the ring 'o death. I always buy the PRP on a launch system, so GS swapped it out and I haven't had a problem since. Of course, I resign myself to a book during thunderstorms now...

Posted: Jan 30th 2007 11:22PM (Unverified) said

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Holy Crap! Is this my story? This past October I purchased an xbox 360 from my local wal-mart. When I got home it had the red rings of death. So when I took it back, the return counter lady THROUGHLY examined it and told me the system was used pointing out several marks on the controller. I agreed with her but told her I just took it out of the box less than and hour ago. She called the store manager who eventually took my side and switched the system. When I got my second system home I hooked it up and RED RINGS OF DEATH again!! This time I called wal-mart and spoke to the store manager and explained the situation. She assured me I could bring the second system back and exchange it. When I got back to wal-mart, the ELECTRONICS manager lady meets me at the return desk and insists I am breaking them because no one else had ever had this problem. After arguing with her for about 10min I insisted that I hook my 3rd system up to a tv in the electronics department to test it (with a game). So I did, it worked got it home and everything was good....until december. It stopped playing games so I sent it off to Microsoft, been good ever since. So i'm on system #4....

Posted: Jan 31st 2007 12:00AM (Unverified) said

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I bought a battery for my motorcycle at Wal Mart went home and found a BRICK in the box. Not a bricked PSP, or 360, A freaking red clay brick. That was a pleasant return trip to customer service. They had to call the 19 year old Store Manager who laughed at me. So I have no doubt the mighty Wal Mart is reswtocking broken gear, God I hate Wal Mart.
P.S. PS3 kool aid drinkers- get something half as good as Gears and I'll buy a PS3. I could care less how much it costs just come up with a system seller. Mkay.

Posted: Jan 31st 2007 12:28AM (Unverified) said

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I bought a 360 at launch, I use it every day and it has never given me a problem, I recently bought an nyco intercooler and the pelican cooler and now it does not even get hot. mabey I'm lucky but no problems here!!!

Posted: Jan 31st 2007 12:37AM (Unverified) said

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Yeah my brother got a 360 for Christmas and it's stopped working. I'm still trying to get the receipt so I can get it replaced. I'm really disappointed with the damn thing, considering my Atari 2600 still works and it's almost thirty years old. I remember hearing about problems at launch, but I can't believe this far out that the failure rate is still too high.

Posted: Feb 1st 2007 5:22AM (Unverified) said

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don't buy 360. everyone i know has gone through at least 1 box. mine is dead with no warranty. effin sxcks. worst console experience i ever had.

Posted: Jan 31st 2007 1:20AM Arachneya said

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Well, we bought 3 on launch day '05.
The Wal-mart unit I waited 8 hours in line for was dysfunctional out of the box. All the launch-units have since failed.
We are on units 6, 7 and 8.

Yes folks, that's 5 replacements in 14 months (3 in the past 6 weeks).

If it wasn't for Live, my family would definitely not stick with this platform.

Due to our Halo addiction, we also had 4 Xboxes in the house before the 360 was available. And no, I won't mention the 3 Xboxes we bought NEW as replacements for the ones that died (all in '05). Oh wait ...

Posted: Jan 31st 2007 2:10AM (Unverified) said

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I personally know one person who bought a 360 showing three lights of death off ebay for $200 thinking there's a chance of getting it to work. Well, the posting was inacurate and worst shape minus a controller. He bought a 360 couple weeks earlier from Walmart. So he repackaged the broken one into the same box as the earlier Walmart purchase and took this one back without any hassle. Now he stands to make a profit on the resell on the exchange. The other day I seen somebody making a 360 purchase at this Walmart and wanted to warn him about Walmart's restocking of returns thinking he might receive this particular bad unit. I thought no way. For years, I would never buy any hi-val electronics from Walmart and I will continue with these notions base on other consumer's experience.

Posted: Jan 31st 2007 6:55PM snakes200 said

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I work for wal-mart and i can tell you. they do not return consoles to the shelves when the customers says they are defective. They put them back in the claims department where they are shipped back to the manufacturer for wal-mart to receive credit for the defective merchandise. you won't believe how many PS3's and 360's i see coming back.

Posted: Jan 31st 2007 4:50AM (Unverified) said

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I used to work at Wal-Mart a long time ago, back when digital cameras were just coming out. They took back anything at my store, and sometimes it went back up on the shelf.

Oh yeah, I also returned something which I bought on a debit card, but when I checked my following bank statement, the credit never showed up. I don't shop there, anymore.

Posted: Jan 31st 2007 4:53AM mietha said

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Wal-Mart restocks returns. Does anyone NOT know this? If the box isn't FACTORY sealed, don't buy it.

Posted: Jan 31st 2007 9:27AM (Unverified) said

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Here's a 360 story about Matt from IGN, he's on his 6th :)

http://blogs.ign.com/Matt-IGN/2007/01/22/44363/#comments

Posted: Jan 31st 2007 9:38AM (Unverified) said

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"3. I'm having a flashback of buying another Microsoft product: Windows 95.

Except I didn't buy it from Wal-Mart.

And it never worked."

oHHHHHH SNAP. What does this have to do with ANYTHING!!?

Posted: Jan 31st 2007 9:48AM (Unverified) said

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Sucks for you guys! My 360 has been fine since launch... But I'm on my 3rd PS3 since the grill isn't working!

Yes, after a long day of playing Resistance, I wanted to grill up a nice pound of bacon for a sandwich. Only I could not figure out how to open the top of the PS3 to get at the grill! I didn't see anything in the manual, but I remembered those pics from the net, so I called PS3 support and they acted all stupid like there was no Foreman grill inside... they don't know anything!! So I took that shit back, got me another one and this one had no grill either! Is this only a problem with launch systems? I want to play 40-player online and hear some bacon sizzling while I count down 2007 waiting for FFXIIIII and MGS4... and my wife is not at all pleased there is no rumble function!

Posted: Jan 31st 2007 10:43AM Zidek said

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I'm not sure about all Wal-Marts, but the one I work at sends back all defective returns. The only time things are repackaged are when like, a toy is partialy opened but nothing is missing from it, they will reglue it, or when a canned food lable is starting to fall off.

Posted: Jan 31st 2007 10:10AM (Unverified) said

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I wouldn't be surprised.

I went through 4 copies of Viva Pinata at Wal-mart, and I had to hassle and argue with the lady every single time to exchange it for a new one.

Posted: Jan 31st 2007 12:27PM (Unverified) said

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This is funny.

Microsoft Hardware problem:
"The 360 is broken? Impossible! Microsoft would NEVER EVER sell a defective product!! Its definitely the retailers fault, they must be intentionally making these consoles defective!"

Sony Hardware Problem:
"See look, its Sonys crappy development at it again. Them and thier crappy cell technology. Sony sucks, why do they even make hardware anyway it never works right."

You guys are a bloomin riot.

Posted: Jan 31st 2007 1:59PM (Unverified) said

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Did anyone notice the system w/o the controller showed a premium box, but the 360 was a Core system?
(you can tell by the white DVD door)

Smells like a returned system to me!

Posted: Feb 1st 2007 12:55PM (Unverified) said

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Should have bought a Playstation 3. All that effort for a second rate console is sad.

Posted: Jan 31st 2007 5:42PM (Unverified) said

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Are Some People Retarded. I guess So because Its Not Hard to tell if you are just making a big deal about something gosh. Constant 360 and M$ banter has turned this comment section into crap. Ive had my 360 since launch and has NO problems. If you don't believe me just mail me. I will show a video of the date and me starting it up and playing games and everything. - Csg1235@aol.com

Posted: Jan 31st 2007 9:12PM (Unverified) said

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He went to walmart why...?

Posted: Feb 1st 2007 12:43AM (Unverified) said

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Lol, Wal-Mar. Might as well go to Dollar General for all of your electronics purchasing needs.

Posted: Feb 1st 2007 1:03PM (Unverified) said

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@68...I think what people are saying is that when someone's 360 breaks, they go buy a new one at Wal Mart and then swap the new 360 with their broken one then return it (leaving the rest of the packaging intact). It seems to me that this happened a few times at this particular store.

Look at the console that didn't have a controller! It was a Core 360(w/ white DVD bezel) inside a Premium box! Whoever returned that system to the store before that guy bought it obviously swapped his broken 360 for a new one...and seemed to snag the wireless controller as well! Somebody probably knew that the employees at this particular store don't check returned boxes all that carefully.

I got a 360 at launch and it wouldn't work with the HD attached. I got a replacement one from MS right away and that one lasted for 9 months. I then got a new one using Best Buy's warranty and have had that one for 5 months now. I still love my 360!

Posted: Feb 5th 2007 10:01AM (Unverified) said

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This geezer & his broken Xbox 360's is nothing compared to my problems.

I bought my 1st Xbox 360 in Nov 06 - changed after 4 weeks to to red circle of death. - No problems since.

Bought my daughter a 360 on the 14th Jan 07 the fascia was broken so Blockbuster video changed the unit.
The second replacement unit stopped playing disks after 4 days. Went back to Blockbuster, they wouldn't replace the unit, instead I had to get a refund!!
Third unit - Red ring of death - the HD was at fault this time.
Forth unit - At the moment it's working, and at 6 days this is the longest period of time!!

The Quality control for 360 units is dire, I was talking to another guy, while waiting for my 3rd replacement, & he had had 3 units. It seems it's a common problem?

Barry

Posted: Mar 20th 2007 5:31PM (Unverified) said

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I bought my 360 from walmart and it works fine.

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