This week readers, colleagues, friends and Gamestop employees (handling the returns we've been hearing about) are all discovering what happens when sloppy Red Octane peripheral manufacturing takes place. In regards to the Xbox 360's Guitar Hero II guitar malfunctions, Red Octane may be "currently in the process of having [their] internal QA and production teams" looking into a possible issue -- but we're starting to find a common thread.
We were already concerned by the fact that two different guitars were released with the game. Red Octane is being very tight in their communication on this issue and has yet to explain why two models were manufactured before the $90 product shipped. Model number 95055, where the pedal jack is next to the power cord, is the model resulting in the most complaints of a faulty or slow-reacting whammy bar. Model number 95065, where the pedal jack is next to the shoulder strap, is having less complaints, but was received broken by our sister site Xbox 360 Fanboy.
Still want to take the risk of buying Guitar Hero II on Xbox 360 before this problem gets fixed? Consumers may lessen their chances of getting a broken axe by taking a look at the back of the retail box (detailed picture after the break). On the back of the box, above the UPC and ESRB rating, you'll see the "Part No." A majority of issues revolve around Part No. 95055, so try avoiding it to diminish risk of a faulty whammy bar.















(Page 1) Reader Comments
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If you are willing to face the huge risk of a defective 360, and the small but significant chance of MULTPLE defective consoles, whats the big deal with an odd defective GH2 peripheral? For anyone who took the risk of buying the 360, with its "MASSIVE DAMAGE", this is a small risk.
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Seriously, it's really not that much of a risk since you can just return it to the store if it's faulty.
No problems with my 95055.
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Based on your choice of words "Please die", you're a fanboy yourself. Go away. :)
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I've got 2 guitars, both of them from the "bad" batch, and they both work perfectly. So do my friend's 2 guitars. Don't believe the trolls, don't believe the hype.
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I was just saying the other day, I can resist Guitar Hero on 360 but I never looked at a track listing. My Chemical Romance is whispering in my ear, ever so gently... "and if you heart stops beating, I'll be here wondering, did you get what you deserved?" DAMNIT, I have to spend $90 today...
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I noticed that if I have the whammy bar pointing in the direction of the neck of the guitar, that it will not work.
I have to have the whammy bar facing down or at an angle facing down. Then it works every time. I'm assuming that is because when it facing that way, I just naturally put more pressure on it when I press it. So it's getting pressed down a bit and to the side.
Where if it's just pointing in the direction of the neck, I just press it down without any extra pressure. Then it doesn't work.
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I boxed it up and plan on returning it today. I only hope they still have some in stock and if they do that they are the newer models.
Great game, but dissapointing about the guitar :(
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So obviously because you had no problems, there is no way a problem could currently exist. Look, if it's a common thing happening on the message boards, there HAS to be some truth about it. Just like the stuck pixels on PSP, the case cracking on DS Lite, and the DREs on PS2. This shit isn't just made up like the UMD flyers (you mean if I twist my system with a suspension track drive bay, I'd disengage the track and open the bay? Get the fuck out of here! Defect!).
There has to be a common occurance. Do believe the hype and just hope you aren't a victim.
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RFOM, wtf? massive damage was the PS3...
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ROCK AND ROLL HOOOOOOOOTCHIE COOOOOOOO!!!!!
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That thread is a DIY for fixing the guitar, and it only involves a phillips head screwdriver if you're careful. It does involve solder if you are, um, uncareful so just watch what you're doing. Further down, someone even mentioned connecting it to the PC and using the X-Axis sensor to tune it if you have the software. Maybe this is worth a try? Warning though, it may void the warranty, if there is one... I don't know, everyone else says that after DIYs.
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All I'm saying is: it's the internet, take it with a grain of salt.
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Thank you for that. We obviously could not all make the connection between a known Sony troll and PS3s flagship title. It was too difficult for us. In fact, I woke up this morning, thinking to myself, "I wonder what acronym would be difficult to spot amongst the interwebs?" Now if you'll excuse me, I have to buy a doovde' player...
@baby sea tuna
I know. I'm just saying it's obviously a common theme (but hasn't detered my purchase. Made calls, everyone locally is sold out but CC has an online deal of free shipping PLUS MS points which equate to free songs when they become available) so "buyer beware" as it goes. Yes, the internet trolls do blow up possible problems, but trolls aren't exactly creative. The problem has to exist before they yammer on and on about it.
Case in point, flying UMDs. First video appeared, the guy was practically wringing his PSP like a washrag and had the system angled down. Hardly "flying". Seriously, GI Joe missiles before spring loading had a better arch. Suddenly everyone started showing up with stories about how their console bays disengaged in the middle of a Ridge Racer match and ruined their game (Ridge Racer can run without the disc, it only needs the music and loading after the racer).
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What then, would you do in your infinite wisdom of running a company and supply chain?
New 'batches' and minor differences ALWAYS happen in the CE industry, which you obviously don't understand. Indicating a part number on the box is the least indicative of anything there is...it's all about the actual serial number on the product.
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if I worked for ms, again it would be the same, the competition for dollars is too tempting, and it would be like i was acting in a foreign way, you know, like being a fat desperate lesbian in some chat room just to start heat until they boot you.
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So, based on my experience, it doesn't matter which model you get, you might have the issue either way. It doesn't make the game unplayable. I don't see any problem with using it until RedOctane issues some kind of statement. If they don't seem to be able to resolve it, I'll just exchange it for another one. It's not the life shattering issue that some people are making it out to be.
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rfom isn't a Sony viral marketing, he's just a moron.
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When I first got it, I noticed a number of things requiring some "breaking in". The strummer was a bit tight compared the the PS2 versions and the whammy bar as well, where it wouldn't react until a second or third press. Since then, I've beat the hell out of it and it now works flawlessly everytime.
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After 12 hours logged on both controllers though I can say that both of the ones I own work fine.
Working for a company that imports goods from overseas I do know that just because I was lucky doesn't mean a serious number of folks are getting a junk unit.
RedOctane might be keeping silent now but as soon as they have some details from the manufactures overseas I'm sure you'll see more details. They don't need to constantly talk about the issue until they have a better understanding to exactly what the issue is and how it occured.
If they admitted the problem now everyone would want a fix now...and they have no fix because they have yet to figure out where the problem is. Give them time and I'm sure they will make good to all of those who are having issues.
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I bought a brand-new launch-day set from Toys R Us in Southern California.
My box said 95055 but the guitar inside says 95065.
And it's definitely a working 95065 model - with the pedal jack next to the headset port. Works flawlessly so far.
Just so you know, whatever's printed on the box is not a reliable indicator of what's inside!
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Problem solved.
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Dear Customer,
We have isolated this issue to two model numbers that can be found on the guitar's packaging. The numbers are 95065 and 95055. We are asking that customers who purchased their items from a retailer perform an exchange with that respective store( for a model number other than the defective two listed above). Customer's who purchased through our online story can complete an rma request for their defective item and we will exchange it for a fully function guitar controller. We do apologize for the inconvenience and will resole these matters.
UPS is dropping mine off today... here's hoping!
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Anybody else having trouble with this?
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Yea, I still have a problem with that. You seem to need to to let the guitar sit upright for a while and then it'll kick in, or sometimes whipping it up extra fast will do it.
Maybe if we violently shake the guitar around for a while, that part'll loosen up too..
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My whammy does work, but it suffers from a bit of lag. I think that's a software issue, because when I plug the guitar into my PC, the game controller test shows it working perfectly.
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Seems to work fine.
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I have returned the first guitar I got with product code ending with "65" and got another one ending with "65" with same lag issue with whammy bar. I found a way to easily isolate the problem. On a long note, tap very quickly on the whammy bar, like one tenth of a second, if nothing shows on the note, here you go, you got proof. I guess only very experienced players will see the problem since nes players dont know how it was supposed to be (as responsive as in the PS2 version).
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Star power seems fine on the second controller however... the first one was a bit tricky.... very sensitive.
Anyway, Octane sent me to Activision. Activision sent me to Gamestop. Gamstop gave me another defective guitar. No new shipments for another week.
Should I feel like the ugly girl at the prom yet?
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I'm on my 3rd 95055 box.....and still have lagged Whammy Bar performance....out of the box.
Maybe I'm just being nitpicky but It should perform as immediately as the GH2 for Playstation 2.
I'll play for a couple hours and see if the controller breaks-in on this 3rd one......if not it's going back and I'll wait a month for them to get this problem fixed.
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