Data transfer demo for your new HDD

notice how the guys 360 that they use (tony from gamerscore blog apparantly) already has the new OS update on it with the marketplace blade !!!

hmmmmm

yea rigby...i noticed that too.

altho...i watched it last night and was odd-ed by it...cuz they say go to xbox.com/support to order the cable...and when you go there...there's no mention of the cable...and when you ask that stupid robot program...it gives you just about every answer you dont want.

Major made videos for the Elite migration...Gamerscore Blog made a post about the process...and they decide to admit the "DRM is attached to consoles, not accounts" problem (only by the usual "warn customers of problems to not have to deal with them" credo).

Anybody who has ever had to replace their 360 (i.e., more than a million people) has discussed this problem for a year plus, only to be given the runaround, yet for the Elite...they'll come out and say it?

Combined with the Marketplace pricing snafus, I'm considering just giving up on 360 altogether...what's the point of buying Arcade games and Marketplace content, if you're at the mercy of MS as to when you can use it.

MS has avoided acknowledgement of the problems of the original 360, and thinks they can get by just glossing over the DRM problems when promoting the Elite.

I love gaming on my 360, but I'm absolutely sick of MS screwing hundreds of thousands of consumers of their content rights.

Takes a lot of the fun out of it.

One thing I did notice about that video, was that Jen, was a hottie.

i JUST called 1 800 4 myxbox and they have NO info yet when the transfer cables will be shipped or available... it is 10:09 a m friday apr 27 2007 (in toronto Canada est )

@ Mighty Healthy~

Do you have any facts/links to show that over a million 360's have been replaced, or is this just a number you're pulling out of your ass?

I will, however, agree with you the DRM thing just plain sucks, and it should only be linked to a gamertag/profile.

@#3
"Anybody who has ever had to replace their 360 (i.e., more than a million people)."

And i guess you have the stats to back up your claim.....?

@DjDATZ - Xbox.com will be adding info about the cable shortly.

Knight - to be fair, yes, I technically pulled the 1 million from my ass.

But let's be honest here...anyone who believes that the failure rate for Xbox 360 is 3-5%, is disturbingly naive.

We won't ever have the official numbers because Microsoft refuses to release them. However, if the numbers were as MS claimed, they wouldn't have kowtowed warranty changes to qwell the complaints.

I have supported MS and the 360 since before launch. So while some of you fanboys won't admit the truth because of your biases and misplaced skepticism, I like to be realistic.

While those of you who are mentally weak clamor for numbers that will never exist, just realize that NONE of you can say you DON'T have a few friends on your list who HAVEN'T replaced their 360s.

The failure rate is larger than 3-5%...pegging it at 10%, and calling a million systems defective, is NOT unrealistic.

Just because I can't provide some pro-xbox website link that has "the official numbers"...doesn't mean I'm wrong, and it SURE AS HELL doesn't mean that your denial fixes everyone's broken systems.

I think it's important to point out that downloadable content such as Arcade games are tied to the console it was originally downloaded on as well as the profile used to download it. As a result, anyone who uses the original console can fully use any Arcade game with no restrictions whatsoever. Also, the person who downloaded the content can play the full game on any console as long as they are signed into Xbox Live (which requires an internet connection).

Ideally, one would not have to be signed into Live to use content you paid for on another console, such as a replacement console. However, if this were the case, then there would be nothing to stop you from going over to a friend's house, downloading all the content you paid for, removing your profile from his 360, and leaving him with full access to all the content you (not he) paid for. This would solve the problem people have when getting replacement 360s, but it would also allow widespread, easy-to-do piracy of downloadable content. As a result, Microsoft opted for their current method.

If you have had to get a replacement 360 and are not happy about having to sign into Live to play games you paid for, then give Microsoft support a phone call and explain the situation. They should then give you (via email, I believe) codes or the like to enable you to download everything you already bought on the previous console using a new account on the new console. This will allow anyone using the new console, whether online or offline, to use the content as if it were your original 360.

I have 13 friends on my friends list... And not one of them has had their 360 replaced. Just because you've had a problem, doesn't mean the rest of the world has.

And random SHOUTING never SOLVED anything.

Hey...Bastelyon got a free 120GB...WHERE's MINE?!!?!

LOL jk

@ #10. I have about 70 friends on my list and over 30 of them have had their 360's fail, some 2 and 3 times.

i cant help noticing the elite comes with four white foam strips. My 360 only had two, how do i go about getting my two missing strips?

So here's the situation:

- dead Xbox 360 premium w/ Best Buy PRP
- the fact i can swap out dead 360 for the Elite for just $80 with that PRP
- the fact I can't get said elite until mid-May because of a) finals and b) employee restrictions
- the fact that if i want the data off my 20GB and onto the Elite 120GB, I need it done in-store that day of exchange, with the transfer cable.

So basically, I need to know if I can get that cable without buying an Elite. If I can't, well, that's sorta ridiculous.

If you accept Microsoft's claim that the failure rates are withing the accepted 3% consumer electronics rate, and that they've sold 10mil units, we can safely estimate there are approximately 300K replaced units. No small number, to be sure.

Rees:
I can't help but shout...when devout fanboys deny that others have been experiencing defective 360 issues on a large scale.

So while you feel that I'm in the wrong, because you have friends with working 360's (and I'll venture as much as a bet that one of them will need replacement within six months), you fail to acknowledge that EVERYONE who has replaced their 360 faces this DRM issue.

When you inevitably have to replace your 360, I hope you think about your dumb ass comment when you can't play your old Arcade games offline.

Ed:
While you made excellent points defending MS's DRM, realize that you are defending a system that is MUCH more likely to be a pain to honest paying customers than cheap pirates.

And while some have had luck with MS's customer service, that should be the LAST resort for getting the proper use of the content you paid for.

As someone who has been a part of this year-plus-old thread (http://forums.xbox.com/11321592/ShowPost.aspx), I have to speak for them when I say that "we've heard it all before".

Also, realize that while many have talked of the DRM-per-console-not-account issue, MS finally admits to the policy...at the behest of selling Elites.

I find it despicable to defend a company before a consumer, when the company is clear in the wrong.

you tell him Mighty!

I don't understand why people find the need to bash on people who are unhappy with the state of things... that is how things get changed for the better!

also to not i have 5 friends with xbox 360s one of my friends xbox is begining to crap out.. another one of my friends is on his 3rd 360 and i'm on my second.. it's obvious that this product however great it is, is pretty faulty... thats my two cents

Since this apparently couldn't make it through the filter over at MajorNelson.com, I'll post it here:

As a launch day purchaser who is now waiting for his second replacement unit, I can honestly say the DRM-lock preventing offline access to purchased content IS a big deal to many users. I find it extremely difficult to believe that a leading technology company like Microsoft can't figure out a way to "relicense" purchased content/edit the console ID associated with said content. This is a major ball-drop on the part of Microsoft and I would like to see an official comment on whether we can ever expect a solution that doesn't punish the legitimate consumer, either financially or through unnecessarily complex, drawn out, convoluted procedures.

I find it really strange that there are so many people cliaming to have multiple problems with the 360 and totally attribute the problems to Microsoft and faulty equipment... Maybe they are not providing good enough ventialation for the system or clean power to it... I have a launch day core console that is running just fine... I hade the 3 red ring thing crop up a couple of times and each time all I had to do was pop the HD off and power the unit on without the drive... then pop it back on... everything was fine after that...

Also... are you guys who have had multiple consoles break on you constantly bringing the console to friends houses, etc and moving it around alot??

I liked this in the video.

What happend to the 20 gig?

You got a fresh, blank, 20 gig Hard drive to use on other console, or to sell ...

no way to ... reuse it for you own use..
what a loss :S

What sucks is that all data is tied to the console. That means XBLA games, content you've downloaded for games, themes and picture packs ect...

What sucks is since my 360 did break in the past, I have to play Oblivion while signed on live, or the game thinks I don't have certain content. If you save while you don't have the content, the game thinks you didn't complete certain quests when you do sign back onto live.

For all the people complaining about the DRM issue, can you propose a resolution that wouldn't allow easy piracy? All I hear is, this sucks, they are stupid for doing it this way. I haven't heard one reasonable solution to the problem. So maybe they do it that way because they haven't found any other solution and no one has proposed one. So stop spending so much time complaining about and put that energy into thinking of a solution and then maybe something will change.

So what about us 'British'? When do we get these drives? I've a sister in law that works for Virgin Megastores and I phoned her and asked and they have no info of when these are turning up.

I guess i'll be waiting for the next 6 months at least for it to reach us again....

> For all the people complaining about the DRM
> issue, can you propose a resolution that
> wouldn't allow easy piracy?

See iTunes. Limited number of valid Xboxes that will just work with or without a net connection, with the ability to authorize and DEauthorize Xboxes at will. All that we need, is an ability to deauthorize an Xbox, and authorize another. That's all this boils down to. Hell, just calling up support and giving them the serial numbers involved would make me happy. But no, Albert of MS just says 'this is the way the system is designed' as though they could never eeeevvvver change the system.

@ Mighty Healthy

Sorry I couldn't reply sooner, just got back from work.

I, perhaps, worded that a little too strongly. I own 4 360's, and will purchase an Elite or two when they release. I do, by the way, also own a launch console, and it is still working perfectly. I have had 1 of the 4 360's go bad with the 3 red rings of death, but it happened to be my newest 360, which MS promptly replaced. This is where the DRM thing has reared it's ugly head, as it was my wife's 360, and we both download a ton off of marketplace. I can tell you here and now, it doesn't get near the work out my launch console does. :)

I am just, honestly, curious as to the real world numbers of failed consoles. It doesn't change my opinion of MS or their consoles, hell, I went through several PS2's, but never had 1 out of my 7 original xboxes fail. It's just the world of electronics. I would just like to know is it as bad as some would like us to believe, or is it truly within margin.

The Elite doesn't come with the transfer cable. Guess M$ is trying to save money wherever they can...though I think they really screwed up in the ordering process. You mean I can't get a transfer cable unless I already bought the Elite, sent in a rebate form, and have to wait until the cables ship (at some unknown date)??!?? wtf...

Well, it seems that I should not EVER buy any more DLC, especially the way my 360 has been acting lately.
My problem is that while I buy all the DLC, my wife and kids are logged in with their accounts when they play.

@ Jason

My first console return was a launch console that out-of-the-box would not play DVD movies. Pop a DVD in, 4 or 5 seconds later the box would freeze. The replacement console died a couple of weeks ago. It had never left it's perch. Could not have been more well-ventilated.

I'm ecstatic for you since you seem to have a great-working console. That's what I thought I was buying too. Simply because you aren't having a problem, however, please don't cast aspersions on those of us that are having issues. I hope you never have to experience the frustration of console replacement, but if you do your tune might change a bit.

I really don't like that they glossed over the fact that if you transfer your premium to the Elite, you effectively lock your downloads to be usable only when online AND logged in as the GT that downloaded. For the most part it's not a problem. But if my wife wants to play Uno for instance, she would only be able to do it under my Gamertag. I think that sucks royally. Like I've said before, I would have gladly spent the extra 80 dollars to by the elite over the premium, but wasn't given that option...fine. At least you could make a feasible solution for a person who wants to upgrade. No I don't want to spend 180 dollars for an overpriced sata drive. I want to purchase an elite, transfer my games to it, and give my premium to my cousin.

If my 360 ever died, it would be a hard sell to get me to cough up money for a new one...and because of the transfer issues, I'll probably pass on the elite too.

Yep, another dissatisfied customer. I too am upset when I heard about this issue, especially because it was after I bought a new Elite. So I guess it is back to Best Buy to return the darn thing. Thanks MS cause I really liked the Elite. You just made it impossible to upgrade -- glad you didn't do this with MS Office or I would have been double screwed, lol.

Good luck M$ on keeping customers. I have an extra $500 bones to my name after it goes back. Hello Sony?! ;)

Isn't there premium content on the Elite's HDD that will get wiped when you do a transfer? Did I somehow miss that in the video?