Sure, the DS is known to have its problems -- like hinge cracks and shoulder buttons that sudden give up the ghost -- but how does your handheld stack up to your other electronics? We know many DS owners who are on their second (or third) PS2, and we don't even need to start comparing numbers when it comes to the infamous 360 red ring of death (because we can't count that high). Not every system has its problems, however, and even those that are common don't strike everyone. Some people just get lucky.
What we want to know, however, is how reliable is your DS -- and your other Nintendo products -- when compared to those other systems? More reliable, worse, or about the same? Have you had any experience with Nintendo's customer service? If so, how was that?