A person impersonating an SCEA IT employee apparently weaseled their way through customer service and into getting unauthorized access to two PSN user accounts. The situation was discovered very soon after and access was disabled, with both account holders being notified. Kimberly Otzman of Sony's Corporate Communications said, "No consumer experienced any financial loss or damage. In response to the incident, SCEA immediately enhanced its customer service protocol, implementing additional security safeguards, and began an intensive investigation of the incident that remains ongoing."
Sony doesn't perceive this as a "security breach" as it was not attributed to a hacker and there was no electronic breach, just a person who slickly got access to the accounts through customer service. As long as it doesn't happen again, we guess that's OK.
Reader Comments (29)
Posted: Oct 2nd 2007 10:21PM (Unverified) said
omg sony was hacked and is now trying to hide it. typical sony.
Reply
Posted: Oct 2nd 2007 11:38PM (Unverified) said
lol i knew sony fanboys would come out and start voting me down. calm down u fucking queers i was kidding just to prove how you sony fanboys are complete losers.
Reply
Posted: Oct 2nd 2007 11:49PM The Punisher said
@ mfed3
LOL! That was hilarious! You really got them stirred up.
On Topic: Sounds kind of like what happened to Xbox Live a few months back and all those Sonyfanboys came in talking shit.
Reply
LOL! That was hilarious! You really got them stirred up.
On Topic: Sounds kind of like what happened to Xbox Live a few months back and all those Sonyfanboys came in talking shit.
Posted: Oct 2nd 2007 10:23PM EngadgetSoFunny said
Hey, don't blame Sony. Blame the company overseas they probably outsourced custmoer service too.
What's your name sir?
'Giveme an account "damn it"!'
'Damn it? Did you say Muhammad?"
"Umm Yes"
"We have 2 on file!"
"I'm both!"
"Ok sir, here you go! The pass is x, the username is y. Thank you soooo much for choosing Sony!
Reply
What's your name sir?
'Giveme an account "damn it"!'
'Damn it? Did you say Muhammad?"
"Umm Yes"
"We have 2 on file!"
"I'm both!"
"Ok sir, here you go! The pass is x, the username is y. Thank you soooo much for choosing Sony!
Posted: Oct 2nd 2007 10:25PM (Unverified) said
Social engineering IS hacking. The best hackers use it. Call a spade a spade.
Reply
Posted: Oct 2nd 2007 10:36PM hotpuck6 said
i agree,
Sony should have been smart enough to put safeguards in place to prevent this.
No one should have access to your account of anything without giving some sort of certification information first.
So unless this guy was a clever dumpster diver, they should have no excuse.
Reply
Sony should have been smart enough to put safeguards in place to prevent this.
No one should have access to your account of anything without giving some sort of certification information first.
So unless this guy was a clever dumpster diver, they should have no excuse.
Posted: Oct 2nd 2007 10:41PM (Unverified) said
Posted: Oct 2nd 2007 10:44PM (Unverified) said
in before someone relates this to the lack of ps3 games
Reply
Posted: Oct 2nd 2007 11:06PM (Unverified) said
Imposter!!!
Imposter is today secret word!
Imposter Ahhhhh Woa Ahhhhh woa!!!
http://www.youtube.com/watch?v=Icb_tRTnA4g&mode=related&search=
Reply
Imposter is today secret word!
Imposter Ahhhhh Woa Ahhhhh woa!!!
http://www.youtube.com/watch?v=Icb_tRTnA4g&mode=related&search=
Posted: Oct 2nd 2007 11:26PM (Unverified) said
Not a problem with Wii; the impostor would get stuck when asked for the 16 digit friend code.
Reply
Posted: Oct 2nd 2007 11:55PM (Unverified) said
Hey everybody a PSN article! Time to uh... bash the Wii?
Die slow phattie...
Reply
Die slow phattie...
Posted: Oct 3rd 2007 12:06AM (Unverified) said
Are you the Anti-Fernando? By the way where is that guy?, I mean Sony related post with easily offended Sony fanboys that bite any sort of weak flame bait and Fernando isn't around?
Man is so hard to get Lulz lately.
Reply
Man is so hard to get Lulz lately.
Posted: Oct 3rd 2007 9:28AM (Unverified) said
the lulz are getting rare... I haven't seen hvnly around that much either :(
All we really have left are phattie and konny :/ Maybe shagi sometimes too
Reply
All we really have left are phattie and konny :/ Maybe shagi sometimes too
Posted: Oct 3rd 2007 8:07PM refinedsugar said
I've always loved Alex's ability to take damaging Sony news and put a dampering cloak over it. I guess that's OK.
Reply
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