We reported last weekend about the epidemic of defective guitar peripherals being packaged with Harmonix/EA's latest rhythm game/fame simulator, Rock Band; luckily, the Rock Band team quickly recognized the magnitude of the issue and took immediate action to fix it. Those with an injured periph can go to the Rock Band warranty website and order a new guitar free of charge, as long as they ship their busted axe back when the new guitar comes in 3 - 5 business days. However, EA's apologetic measures didn't stop there.
According to a number of emails we've received today, the Rock Band team has contacted a number of people who sent in requests for new guitars to tell them that while their new peripherals are on their way, they were slightly behind schedule due to a late shipment from the manufacturer. As a result, they'll be offering a free EA game to those affected by the slight shipping delay.
Since we're so used to shipping our things off to companies and expecting nothing so much as a "sorry, buddy," in return, this warms the pits of our black hearts. However, it's alarming that they didn't specify which game from their rather extensive catalog they'd be sending. If their new guitars show up with a copy of Shaq Fu in tow, it might do more harm than good.
[Thanks to everyone who sent this in!]
Rock Band team offers free EA game for guitar repair delays
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