The guide describes that two associates should be manning the register, with one to ring up customers and the other to pass along the requested game version. If the line is too long, an electronics associate should "take quantities of the game to the front register and assist the cashier by handing out the game at time of purchase." Considering Wal-Mart went through the effort of making such a comprehensive guide, corporate would probably love to hear from customers who don't have a pleasant and efficient shopping experience during the GTA IV launch.*
*Metagame: The "execution guide" has a major error on Pg. 2, can you spot it? Hint after the break.
Hint: Look at the time at the bottom of the page. Looks like non 24-hour stores are being punished. Yes, we're sure it's a typo.