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Reader Comments (7)

Posted: Jun 22nd 2008 4:50PM (Unverified) said

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awesome! a $10 gift card for BF:BC? thats a fuckin sweet deal!!

Posted: Jun 22nd 2008 4:56PM (Unverified) said

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Wow, I was actually looking for bully. Glad to see it is cheaper. Thanks.

Posted: Jun 22nd 2008 11:48PM (Unverified) said

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At KMART, at least in my area, GHIII bundle with wireless guitar and game are $20 bucks off....

Posted: Jun 23rd 2008 6:03AM (Unverified) said

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I read this at CAG earlier. I suppose it's good for people who just visit X3F, though.

http://www.cheapassgamer.com/forums/forumdisplay.php?f=11

Posted: Jun 23rd 2008 1:53PM HazyCloud said

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Must be registered user. Fail.
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Posted: Jun 24th 2008 6:52PM Outinthedark said

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@HazyCloud

Lazy bastard...fail!
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Posted: Jun 23rd 2008 4:08PM (Unverified) said

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Here's part of a customer service complaint I wrote to Circuit City:

The next problem I had was with checking out. The salesman was polite, clean, and very slow. An elderly couple and I waited patiently to be rung up after waiting by the customer service counter for two minutes, looking to see if any sales people noticed us waiting. Finally he did an walked up.

I tried to purchased a pre-order for an Xbox 360 title. He scanned the box but apparently he noticed some problem with an inventory issue. Being diligent and careful, he walked back to the display of pre-order boxes and came back and tried scanning it again, and again, and again for about five minutes. So, after about five plus minutes he decide to call for help from another associate. Great, I’m thinking I’ll be leaving soon now that help is coming or so I thought. The new salesman didn’t know how to fix the problem but at least he took the next customer who was patiently waiting behind me. At least someone would be spare today!

So now my salesman gets on the phone an asks for help. I can hear my salesman repeat what his manager is telling me, “…charge the full cost of the item because that is the only way we can clear it with our inventory system.” Even though I intended to pay twenty dollars in cash instead of the minimum five dollars, I wrote a check for the whole amount because I did plan on buying the game when it came out the next day. Fine, I replied to my salesman, I’ll write a check for the whole amount, which I did.

He processed my check and wrote on my receipt, “Presale game not picked up, Joe” And explained to bring this back tomorrow to pick up my game. I thank him and ask for the pre-sale box back because it has the key code and key chain gift inside.

I return home later an open the box to see the key code inside but no key chain. Alright, the key chain is not a big deal, at least I have the key code for the game. But I later see the Circuit City Sunday ad and notice I never received the ten dollar gift card for pre-ordering the game! Now, I’ve had it!

I don’t blame Joe for all this today, at least he did try to help me (sort of) but unfortunately even his supervisors failed him and me.

So, tomorrow after work I’ll pick up my fully paid pre-ordered Battlefield: Bad Company game and NEVER return to purchase any items again! This is just the last time I’ll ever support bad selections and bad customer service!

Furthermore, I honesty don’t expect anything from this letter. I just hope maybe your company will turn its self around before other customers who aren’t so vocal as myself will leave to shop elsewhere too.

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