Though SCEA is still "looking into the problem," Sony's Japanese headquarters (SCEI) has released a statement describing the PSP-3000 (a.k.a. PSP Brite) scanline issues as being part and parcel of the new hardware. "PSP-3000 has a new LCD device with vastly improved picture quality, achieving a more natural and vivid picture than older models," said the statement (via Engadget Japan). "By improving LCD response time to reduce ghosting, the horizontal-line phenomenon becomes more visible."
Turns out, phenomenon means "no fix in sight." According to Sony, "Since this phenomenon is caused by hardware characteristics, there is no plan to fix it with system software update." We'll be interested to see if Sony of America (SCEA) has anything different to say.
Update: SCEA has finally received the corporate memo, feeding us the same official statement from SCEI. (Posted in full after the break.)
[Via PSP Fanboy]
Sony says:
"On some occasions, scan lines may appear on scenes where brightness changes drastically, due to the hardware features of the new LCD device on PSP-3000. Installed with this new LCD device, PSP-3000 offers more natural and vibrant colors on its screen, but the scan lines have come out to be more visible as a result of improving response time to alleviate the afterimages on PSP-3000. Since this is due to hardware specification, there are no plans for a system software update concerning this issue."
Reader Comments (87)
Posted: Oct 21st 2008 12:26PM (Unverified) said
Sorry but real Sony fanboys bitch Sony out when there is a problem. PS3's with PS2 BC looked worse than the PS2 at launch. We made a thread about it and turned it basically into a sticky by constantly bumping it until they couldn't ignore us anymore. Within a few months of launch it was resolved. This will not go away either.
Posted: Oct 21st 2008 12:35PM (Unverified) said
I guess its official, the DS's graphics are better then the PSP's.
Posted: Oct 21st 2008 12:45PM RyanLN said
That is absolutely, 100% batshit insane. I thought when you upgraded hardware you got *improved* performance, not degraded performance. What I find highly unlikely is the position that with all the millions of dollars Sony spends on R&D and testing is that they were unaware of this issue prior to the product's release. Clearly they *should* have known, and hopefully the market will repond by staying away from that crap and teaching them what will hopefully be a very, very expensive lesson on how to treat their customers.
Posted: Oct 21st 2008 5:15PM (Unverified) said
No one is going to do that. Look at the 360 sales and the rabid fan circus that has turned into. Thing was garbage for the first 2+ years of its life cycle.
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Posted: Oct 21st 2008 8:01PM RyanLN said
I did say "hopefully". While collectively us gamers have demonstrated as much independence as a flock of sheep with separation anxiety, the difference the 360 fiasco and this boondoggle is that Microsoft actually acknowledged that the machines were not functioning and *fixed* them. The messed up nature of this defect is being called, to paraphrase, an improvement. It's kinda like the episode of the Simpsons where the car salesman tried to sell a bullet-riddled car by calling them "speed holes". Hopefully our brother and sister gamers can stop baa-ing long enough to avoid this thing like the plague.
Reply
Posted: Oct 21st 2008 12:55PM KarlW said
This is a pretty stupid announcement by Sony. Just because it's a hardware issue, doesn't mean it can't be helped by proper software.
My laptop was badly designed and starting overheating (to the point where the paint on one of the shell buttons came off). I used a software tool to underclock the processor. No reason a filter can't be applied to the image before it gets to the screen to ease the problem.
How did this slip through QA? Did nobody try and play a game on it?
My laptop was badly designed and starting overheating (to the point where the paint on one of the shell buttons came off). I used a software tool to underclock the processor. No reason a filter can't be applied to the image before it gets to the screen to ease the problem.
How did this slip through QA? Did nobody try and play a game on it?
Posted: Oct 21st 2008 12:59PM (Unverified) said
Sony PSP-300 = Microphone = "Blow Me" (says Sony).
The sky MUST be brown where their QA staff are at!
Anyway, back to your regularly scheduled gaming...
Posted: Oct 21st 2008 1:37PM XLM said
I doubt that this was not pointed out by QA.
It was very likely shipped regardless. That happens all the time.
People love to dump on QA when in fact, in my 8+ years of QA management, problems are pointed out and the decision is made by higher level execs to ship it anyway. Happens all the time.
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It was very likely shipped regardless. That happens all the time.
People love to dump on QA when in fact, in my 8+ years of QA management, problems are pointed out and the decision is made by higher level execs to ship it anyway. Happens all the time.
Posted: Oct 21st 2008 12:59PM (Unverified) said
A better question is why the PSP is using an interlaced display at all. Apart from possibly making it slightly easier to provide a composite TV-out signal, I can't think of any reason why the hardware shouldn't be taking advantage of the individually-addressable nature of the LCD panel and providing full-frame non-interlaced graphics.
Posted: Oct 21st 2008 1:34PM spin cycle said
It's not an interlaced signal. It's a characteristic of the LCD panel. So it isn't that the PSP isn't driving the panel well, the panel itself uses an interlaced technique to update. I have done a lot of work with small LCD panels (meaning not like a computer monitor or HDTV, instead like what you'd have in a handheld gaming machine) and some of the panels do interlaced updates so as to reduce power usage, increase color display (gamut, contrast and less brown ghosting) and other positive things. The problem is that of course, you can see scissor effects when there are movements of high contrast objects.
Display vendors will come in and offer these displays and it is up to the company to decide whether the tradeoffs are worth it. In this case, I think many would say Sony made a bad decision.
Reply
Display vendors will come in and offer these displays and it is up to the company to decide whether the tradeoffs are worth it. In this case, I think many would say Sony made a bad decision.
Posted: Oct 21st 2008 1:03PM MorbidToaster said
I personally think it's worth the upgrade. I had a 2000, and I still like the 3000 more. The scanlines are noticeable, yes, but the new contrast ratio is gorgeous. The lines bug me, but so did the ghosting. There's ALWAYS something wrong with screens. If it's not one thing, it's something else. People need to stop complaining and just realize it's a preference.
More color and brightness (yes it IS brighter...), with scanlines, or less, with ghosting.
The other thing I love about the 3000 (some would call it making it 'cheap') but damn I love the matte finish. NO MORE FINGERPRINTS.
More color and brightness (yes it IS brighter...), with scanlines, or less, with ghosting.
The other thing I love about the 3000 (some would call it making it 'cheap') but damn I love the matte finish. NO MORE FINGERPRINTS.
Posted: Oct 21st 2008 2:12PM chispito said
My DS Lite has a little bit of the interlaced screen issue, and it also has a little big of ghosting. It's not a perfect screen, but neither is it distracting. Of course, it's entirely possible that Ninentendo uses multiple sources and mine is not the most preferable.
Reply
Posted: Oct 21st 2008 3:39PM JoshMilewski said
I've never seen "interlacing" issues on any DS screens, but all of them have ghosting issues to some degree, although the ghosting is just because they're really cheap-o displays with low response times. Nothing new in that regard for portable game systems.
But this PSP-3000 scanline thing is the first I've ever seen an issue like this on an LCD display that shouldn't even be de-interlacing anything.
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But this PSP-3000 scanline thing is the first I've ever seen an issue like this on an LCD display that shouldn't even be de-interlacing anything.
Posted: Oct 21st 2008 3:40PM JoshMilewski said
*high response times
Cheap-o bad screens have HIGH response times (i.e. really slow response times).
Reply
Cheap-o bad screens have HIGH response times (i.e. really slow response times).
Posted: Oct 21st 2008 1:30PM spin cycle said
It's not as bad as it appears in that picture. And it's not a "fault", it was a known design choice, so QA has nothing to do with it.
It is truly a feature. It's a choice Sony made to get certain other display characteristics.
If you ask me, it was a poor choice. But don't go blaming poor QA for it.
It is truly a feature. It's a choice Sony made to get certain other display characteristics.
If you ask me, it was a poor choice. But don't go blaming poor QA for it.
Posted: Oct 21st 2008 1:36PM (Unverified) said
I honestly don't think this is a big deal at all. I have a 3000. I've played, Killzone, Crisis Core, Patapon, and Ratchet and Clank on it, and I have not noticed the lines at all. If anything this is a huge nitpick and not nearly as big as the article makes it out to be. Unless the games I just so happen to have tried on the system work perfectly fine with the screen, I can't really say. The screen is great, nothing more to say. My only 2 cents is maybe it's just games with pixel graphics that are more apparent then fully polygon games, because I can stare at my Crisis Core right now and see absolutely no lines.
Posted: Oct 21st 2008 1:52PM BigD145 said
Does this mean no price drop in the 2000 model? It's going to be in high demand with this 3000 issue.
Posted: Oct 21st 2008 3:14PM BPMOmega XBL PSN Steam said
Dammit, Sony...
Guess I'm sticking with my PSP-1K....
Guess I'm sticking with my PSP-1K....
Posted: Oct 21st 2008 3:15PM JoshMilewski said
Hold on, are they saying the problem has been there since the PSP-1000, but just wasn't noticeable until the screen simply got better with the PSP-3000?
Posted: Oct 21st 2008 3:22PM LokeSTL said
OK, we can't get rid of the scanlines. What about the other half of the problem. Are they going to do something about the interlacing issues???
Posted: Oct 21st 2008 3:35PM JoshMilewski said
They're the same issue. You're seeing individual scanlines because of this interlacing issue (even though it makes no sense for there to be interlacing on an LCD screen).
Reply
Posted: Oct 22nd 2008 11:28PM JoshMilewski said
Scratch that. The scanline issue and the interlacing issue actually *are* two different problems. This is my understanding of it:
1) scan line issue -- The term "scan line" is used here only to describe what the effect looks like. That is, there are not actual scan lines in the traditional CRT sense on the PSP-3000 screen, but the term "scan line" is effective in describing what the problem actually looks like.
As for what the problem actually is? Basically, on the PSP-1000 and PSP-2000 (and most LCDs in general nowadays), the *subpixels* of each pixel (the red, green, and blue components of each pixel) are arranged from left to right in the typical RGB order (each subpixel is taller than it is wide, as if it's "standing up" vertically). However, on the PSP-3000 screen, the subpixels of each pixel are arranged from *top to bottom* in the RGB order (each subpixel is wider than it is tall, as if it's "lying down" horizontally).
Therefore, when a subpixel is turned off on the PSP-3000 screen, there is a small black horizontal line where the subpixel is. This is as opposed to the PSP-1/2000 screens, where when a subpixel is turned off, there is a small black vertical line. When you have a bunch of these subpixels turned off in a line next to each other, you can get what appear to be "scan lines".
So, in both cases, there are what appear to be "scan lines": on the PSP-1/2000 screen, the "scan lines" run vertically, while on the PSP-3000 screen, the "scan lines" run horizontally. But the problem is that we as humans are more susceptible to seeing these "scan lines" if they run horizontally than if they run vertically, which is why the "scan line" problem suddenly got noticed on the PSP-3000 screen.
In fact, you can simulate this effect with most regular LCD screens (though preferably with one that has somewhat large pixels, like the DS or even the PSP-1/2000 screens). Simply display a full solid color somewhere on the screen (not white or black), and physically rotate the screen itself 90 degrees. If your subpixel layout is the typical left to right in the normal viewing positon, then you'll be able to see the horizontal "scan lines" when your screen is rotated 90 degrees (keep in mind you may have to get kind of close to the screen to really see them, though). This is because, when you rotate the screen 90 degrees, you're effectively changing the subpixel layout from a left to right order to a top to bottom order (or to a bottom to top order -- it doesn't matter).
As for a solution to the problem on the PSP-3000 screen? It's impossible. The subpixel layout cannot be changed; it's a part of the hardware, and any current PSP-3000s are simply stuck with it. Who knows, though, maybe Sony will change the screens in a later revision... then you can buy it again. ;)
I am curious why Sony decided to change the subpixel layout in the first place, though...
2) interlacing issue -- Now this one's a strange beast. The simple fact is that yes, what we are seeing here is in fact interlacing on an LCD screen. So, instead of updating *every single* row of pixels every 1/60th of a second (60 *frames* per second, the way it's done on the PSP-1/2000 screens), Sony has decided to only update *every other* row of pixels every 1/60th of a second (60 *fields* per second) on the PSP-3000 screen. In short, it's interlacing. You can find out more about interlacing in general on Wikipedia.
As for the reason Sony did this? Well, it *may* be to save battery life, since now only half the number of pixels have to be updated every 1/60th of a second.
And as for a solution to the problem? It's unknown. It may be possible that this could be changed with a firmware update, but I wouldn't get my hopes up if I were you.
There's some more information here in a YouTube video, of all places (be sure to watch it in High Quality):
http://www.youtube.com/watch?v=isC1IOhQt_A
The poster of that video explains things a bit more and also provides a link to some pictures that show both issues more clearly.
And fiiinaly, please ignore Sony's response to the issue. It makes absolutely no sense (unless someone can decode it for me...?).
Oh, and as long as we're on YouTube, watch this:
http://www.youtube.com/watch?v=aYyiI1o6n_o
So freaking awesome. !!
Reply
1) scan line issue -- The term "scan line" is used here only to describe what the effect looks like. That is, there are not actual scan lines in the traditional CRT sense on the PSP-3000 screen, but the term "scan line" is effective in describing what the problem actually looks like.
As for what the problem actually is? Basically, on the PSP-1000 and PSP-2000 (and most LCDs in general nowadays), the *subpixels* of each pixel (the red, green, and blue components of each pixel) are arranged from left to right in the typical RGB order (each subpixel is taller than it is wide, as if it's "standing up" vertically). However, on the PSP-3000 screen, the subpixels of each pixel are arranged from *top to bottom* in the RGB order (each subpixel is wider than it is tall, as if it's "lying down" horizontally).
Therefore, when a subpixel is turned off on the PSP-3000 screen, there is a small black horizontal line where the subpixel is. This is as opposed to the PSP-1/2000 screens, where when a subpixel is turned off, there is a small black vertical line. When you have a bunch of these subpixels turned off in a line next to each other, you can get what appear to be "scan lines".
So, in both cases, there are what appear to be "scan lines": on the PSP-1/2000 screen, the "scan lines" run vertically, while on the PSP-3000 screen, the "scan lines" run horizontally. But the problem is that we as humans are more susceptible to seeing these "scan lines" if they run horizontally than if they run vertically, which is why the "scan line" problem suddenly got noticed on the PSP-3000 screen.
In fact, you can simulate this effect with most regular LCD screens (though preferably with one that has somewhat large pixels, like the DS or even the PSP-1/2000 screens). Simply display a full solid color somewhere on the screen (not white or black), and physically rotate the screen itself 90 degrees. If your subpixel layout is the typical left to right in the normal viewing positon, then you'll be able to see the horizontal "scan lines" when your screen is rotated 90 degrees (keep in mind you may have to get kind of close to the screen to really see them, though). This is because, when you rotate the screen 90 degrees, you're effectively changing the subpixel layout from a left to right order to a top to bottom order (or to a bottom to top order -- it doesn't matter).
As for a solution to the problem on the PSP-3000 screen? It's impossible. The subpixel layout cannot be changed; it's a part of the hardware, and any current PSP-3000s are simply stuck with it. Who knows, though, maybe Sony will change the screens in a later revision... then you can buy it again. ;)
I am curious why Sony decided to change the subpixel layout in the first place, though...
2) interlacing issue -- Now this one's a strange beast. The simple fact is that yes, what we are seeing here is in fact interlacing on an LCD screen. So, instead of updating *every single* row of pixels every 1/60th of a second (60 *frames* per second, the way it's done on the PSP-1/2000 screens), Sony has decided to only update *every other* row of pixels every 1/60th of a second (60 *fields* per second) on the PSP-3000 screen. In short, it's interlacing. You can find out more about interlacing in general on Wikipedia.
As for the reason Sony did this? Well, it *may* be to save battery life, since now only half the number of pixels have to be updated every 1/60th of a second.
And as for a solution to the problem? It's unknown. It may be possible that this could be changed with a firmware update, but I wouldn't get my hopes up if I were you.
There's some more information here in a YouTube video, of all places (be sure to watch it in High Quality):
http://www.youtube.com/watch?v=isC1IOhQt_A
The poster of that video explains things a bit more and also provides a link to some pictures that show both issues more clearly.
And fiiinaly, please ignore Sony's response to the issue. It makes absolutely no sense (unless someone can decode it for me...?).
Oh, and as long as we're on YouTube, watch this:
http://www.youtube.com/watch?v=aYyiI1o6n_o
So freaking awesome. !!
Posted: Oct 25th 2008 1:19AM JoshMilewski said
Another thing I thought of:
You should also be able to make the "scan line" problem magically disappear on the PSP-3000 screen by rotating that screen 90 degrees (though it'd be quite difficult to play it like that, of course).
This is just applying the same concept in reverse that we used to simulate the "scan line" problem with an LCD screen that has an ordinary left to right subpixel layout.
Reply
You should also be able to make the "scan line" problem magically disappear on the PSP-3000 screen by rotating that screen 90 degrees (though it'd be quite difficult to play it like that, of course).
This is just applying the same concept in reverse that we used to simulate the "scan line" problem with an LCD screen that has an ordinary left to right subpixel layout.
Posted: Oct 21st 2008 3:27PM Edge of Blade said
The PSP doesn't need to be clearer. It would expose just how poorly it renders by console standards. Of course, I'd take PSP over DS any day of the week.
Posted: Oct 21st 2008 5:12PM (Unverified) said
I have had mine for a few days now and I've been keeping an eye on this story. I've tried several games in mine and even went to the point of using a magnifying glass to get these results. Nothing. Unless it is with really old games or something. My screen looks perfect and is as crystal clear as they come.
Posted: Oct 21st 2008 5:29PM falcomadol said
The original two systems relied on the latency of the original screens to paper over the GPU's inability to provide full fill on the scanlines, which made the interlacing less visible (everything was kind of smudged instead).
It's the same effect as looking at a 3d Saturn game with S-video or composite cables, you can see quite clearly the dithering that was used to replicate transparencies etc.
Unless they add a chip that does deinterlacing, I don't think this is getting fixed.
It's the same effect as looking at a 3d Saturn game with S-video or composite cables, you can see quite clearly the dithering that was used to replicate transparencies etc.
Unless they add a chip that does deinterlacing, I don't think this is getting fixed.
Posted: Oct 21st 2008 9:46PM (Unverified) said
disapointing!
Posted: Oct 21st 2008 8:58PM Jacksons said
Happily sticking with the 2000 :)
Posted: Oct 22nd 2008 2:33AM JRMG said
I wonder, then, if the reason of the interlacing could be because of the PS2 ports. The PS2 was made with regular crt TVs in mind. Maybe the developers are using old PS2 programming tools that never corrected interlacing issues--as that wasn't a problem for the CRT TVs that the games were originally designed for.
...just a thought...
...just a thought...
Posted: Oct 27th 2008 12:16PM rogue05 said
Glad I didn't buy my PSP yet, I was hoping to get the basic black. But with this problem, I guess I need to hold off a bit longer.
Posted: Oct 22nd 2008 10:06AM (Unverified) said
ok, cool.
I'm not buying one now.
I'm not buying one now.
Posted: Oct 22nd 2008 10:11AM Ujn Hunter said
Hah! Suckers! :P
Got rammed by Sony again! Woot!
Got rammed by Sony again! Woot!
Posted: Nov 27th 2008 6:35PM (Unverified) said
Hei guys, i just bought a psp 3000 i didn't notice anything in particular maybe i'm retarded, then lurking on internet looking how to hack it, i discovered this problem with scanlines, i watched some video like the gta one on youtube and i could notice that problem then i saw this video http://www.youtube.com/watch?v=isC1IOhQt_A that you linked and i could see the problem again, i tried to do the same thing on my psp and i couldn't notice anything, so my question is... should i keep this one or change it with a slim?
Posted: Dec 28th 2008 7:32PM (Unverified) said
Ridiculous, making a whole post here about this shit and people commenting on something that's barely noticeable. I have a PSP 3000 and the screen is "beautiful" it looks probably ten times better than the PSP 1000 and PSP 2000 screens. My friend brought his PSP 1000 to my house the other day and he brought Syphon Filter Logan's Shadow (which I also own) and we compared both using the same game on the same level and he couldn't believe how much better the screen on my 3000 looked!
This is just like the "there's no games" crap that has been over since like early 2006 or so when lots of good (or just lots of games in general) games for the PSP started coming out. Of course I'm a first time owner of the PSP, if I had a 2000 or even a 1000 I wouldn't have had upgraded because I don't buy stuff twice no matter what hardware revisions come after it.
If you already have a 1000 or 2000 then don't get it and stop bitching but if you don't have a PSP then this is the best time, go ahead and get one and don't read the idiotic comments you see on the internet. In the only thing I can notice slight scan-lines on mine is watching a movie...and depends what movie, the one I noticed it the most (while watching very closely, at a dangerous-to-the-eyes distance) was National Treasure 2, but the colors and contrast looked beautiful which makes it barely noticeable if at all.
This is just like the "there's no games" crap that has been over since like early 2006 or so when lots of good (or just lots of games in general) games for the PSP started coming out. Of course I'm a first time owner of the PSP, if I had a 2000 or even a 1000 I wouldn't have had upgraded because I don't buy stuff twice no matter what hardware revisions come after it.
If you already have a 1000 or 2000 then don't get it and stop bitching but if you don't have a PSP then this is the best time, go ahead and get one and don't read the idiotic comments you see on the internet. In the only thing I can notice slight scan-lines on mine is watching a movie...and depends what movie, the one I noticed it the most (while watching very closely, at a dangerous-to-the-eyes distance) was National Treasure 2, but the colors and contrast looked beautiful which makes it barely noticeable if at all.
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