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Reader Comments (109)

Posted: Oct 27th 2008 6:04PM (Unverified) said

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*****HANDLING DEFECTIVE PRODUCT*****

Effective tomorrow, Tuesday, 11/27, Activision will take responsibility for handling defective exchanges of Guitar Hero World Tour Band Kit components. THIS IS A CHANGE FROM THE PREVIOUS PROCEDURE. Please direct customers with defective components to http://www.activision.com/support or ask that they call Activision’s customer service at 1-800-229-3399. Going forward, Guitar Hero merchandise will include an instruction sheet that advises customers to contact Activision Customer Service for all issues related to damaged or non-functioning product and not contact the store. A copy of this sheet will also available on GO Stores under Power to the Players -> Product Details as soon as we receive it from Activision. This may be printed and provided to customers as necessary.




Hot off the press from Gamestop internal memo within the last hour... this is a huge issue that was talked about on conference calls today--stores are seeing lots of defectives...


Although Activision will be handling defective issues, we ask that you continue to exchange copies of the game or the guitar kit if you have merchandise in stock. This will provide a faster resolution for our valuable customers.

*****HANDLING DEFECTIVE PRODUCT*****

Effective tomorrow, Tuesday, 11/27, Activision will take responsibility for handling defective exchanges of Guitar Hero World Tour Band Kit components. THIS IS A CHANGE FROM THE PREVIOUS PROCEDURE. Please direct customers with defective components to http://www.activision.com/support or ask that they call Activision’s customer service at 1-800-229-3399. Going forward, Guitar Hero merchandise will include an instruction sheet that advises customers to contact Activision Customer Service for all issues related to damaged or non-functioning product and not contact the store. A copy of this sheet will also available on GO Stores under Power to the Players -> Product Details as soon as we receive it from Activision. This may be printed and provided to customers as necessary.

Posted: Oct 27th 2008 9:34PM (Unverified) said

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one cymbal... ONE Cymbal!!! argh!!!
Guitar works fine, drums work fine... but for ONE CYMBAL!
This is truly frustrating

Posted: Oct 28th 2008 1:37PM (Unverified) said

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People, there is a fix for under-sensitive cymbals. It only takes 3 inches of tape and 5 minutes. You can see it here:

http://www.youtube.com/watch?v=dhF5noVUBN8

It will probably work for the drums too, I'll try it tonight on drums and post a video if it works.

Posted: Oct 28th 2008 4:20PM (Unverified) said

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I was exchange my son's Guitar Bundle, faulty strum bar. And FWIW both Rb2 and GHWT are great, the good thing about it people is competition, this will benefit us all, with "greater" products like the touch pad, better instrumnets like the Ion Drum set. The GHWT faulty instruments just took me by surprise. Mass production is the problem and deadlines to meet.

Posted: Oct 28th 2008 10:11PM (Unverified) said

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The irony of the situation is so sweet. It's just like, you know, Rock Band 1's release, only about twice as bad.

Posted: Nov 1st 2008 2:39PM (Unverified) said

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new on redoctane's site:
"Please note that drum tuning software is now available for the drum kit. If none of the above information solves your problem it is very likely that adjusting the drum sensitivity with the software will solve your problem. Click here for information on the drum tuning kit."

that link is
http://redoctane.custhelp.com/cgi-bin/redoctane.cfg/php/enduser/std_adp.php?p_faqid=21707&p_created=1225002170&p_sid=o2nAnmhj&p_accessibility=0&p_redirect=&p_lva=21706&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9Nyw3JnBfcHJvZHM9NTAzLDEwMDImcF9jYXRzPSZwX3B2PTIuMTAwMiZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2VhcmNoX25sJnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9ZHJ1bQ**&p_li=&p_topview=1

Posted: Nov 26th 2008 6:41PM (Unverified) said

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I only got the guitar and game pack, because I knew the drums would be problematic plus they're too expensive. My Guitar works well. The strummer sometimes strums when i don't want it to. If that happens to you, I suggest using the touch pad to strum. I think the strummer sometimes doesn't flick back into position and the guitar picks up that your still holding it down, or up.

Posted: Dec 30th 2008 2:07PM (Unverified) said

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I bought The Guitar World Tour for the PS3 and it has a big problem.
The guitar will only sync to be a drum and vice versa.

Has anyone heard of similar happening?

Posted: Jan 12th 2009 1:09AM (Unverified) said

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I got GH:WT for Christmas and .i was so excited. then after about an hour of drum play the yellow cymbal completely stopped working and the down strum on my guitar quite often skipped when i hit it. I chose the WT set over rock band because it looked more reliable but how wrong i was. I WAS a big fan of the first 3 guitar hero games on PS2 and my GH2 guitar never had a even a minor problem, but I have lost all respect for Guitar Hero and Activision and will NEVER buy there instruments again. Stick with the ORIGINAL makers of Guitar Hero, Harmonix.

P.S Rock band 2 has a FAR bettor track list than Guitar Hero

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