- Invalid key issue: EA says the issue should be resolved by now. It involved a "small amount" of keys not being pre-loaded to the company's "backend." Coincidentally, the same place where customers probably felt like they were kicked.
- Manual has 19 digits instead of 20: Either click here to contact customer service, or resolve the issue by trial and error. The only thing missing is the last digit, which is either "a number from 0 - 9 or a letter from A - Z." That leaves only 36 possibilities.
[Thanks, Nut Man]