LGJ: Here comes the FTC
Each week Mark Methenitis contributes Law of the Game on Joystiq ("LGJ"), a column on legal issues as they relate to video games:

GamePolitics is reporting that the Federal Trade Commission is ready to look into "consumer protection" related to digital rights management tools. To many people, this may seem like a great idea. In general, it's not. It would be nice to give consumers some protection from some of the most draconian or horribly flawed DRM systems that have been put into use. On the other hand, those of us who have been around the "government regulation" block know that these protections rarely solve the problem they set out to resolve, and in turn, generally put more hurdles in the way of those who want to get a product into the marketplace, which raises the cost of production and usually the consumer price, too.
Consumer protection regulations do just what they sound like: they protect consumers. There are hundreds of these regulations at both the state and federal level in the U.S., and most are targeted at an industry level. There are consumer protections related to everything from debt collecting to auto repair to purchasing a franchised business. Many of these laws were enacted in response to a perceived or actual abuse by producers toward consumers. So, the government set out to level the playing field and to give consumers a way to deal with their grievances. All in all, the intent was good.
Most forms of consumer protection fall more or less in line with the intent. However, other consumer protections take on lives of their own and evolve into monsters that have to be tamed by compliance experts and lawyers. A good example of this is franchising. While the newly passed franchise rules are certainly better than prior ones, the whole concept has been a huge hurdle for anyone who has wanted to sell a franchise in the U.S. for decades. It requires, among other things, the creation of a very long, very detailed disclosure document that outlines every aspect of the business. It requires filings with certain states. And it requires annual renewals with the possibility of quarterly updates.
Because of the diversity of mechanisms for consumer protection, the potential here is really across the board. Obviously, there's always the possibility that the FTC will choose to do nothing, but since the organization is holding an event to specifically discuss the issue, it seems relatively likely that something will occur. On the shallow end of the regulatory pool, the FTC may simply be the new group responsible for fielding DRM related complaints and investigating extreme cases. Think of it as an alternative to litigation in something like the rootkit case. In short, the consumer, rather than suing the producer, files a complaint with the FTC. The FTC then is in charge of remedying the issue, rather than the consumer. It's free, and it can help spot nationwide patterns that may uncover illegal behavior. How much that may help a consumer who has already been injured in some way depends on the regulation.
However, I don't believe this will be the limit of the DRM issue, based on a statement in the FTC notice: "the workshop will address the need to improve disclosures to consumers about DRM limitations." To someone who's done a significant amount of regulatory work (please, hold your applause) this indicates potentially complex compliance requirements and new legal expenses for producers. In a practical sense, it could mean anything from requiring a new packaging sticker related to DRM to complex statements on the box explaining the exact limits of DRM. More than likely, this will also require some sort of approval process, or it could be on the honor system -- but with much larger fines in play.
Think of something like the ESRB for DRM. If a company wants to put out a product, it now has to identify the "DRM Level" on the box, like a game rating. Then, on the back of the box, that "DRM Level" has to be detailed more closely, like those content descriptors the ESRB uses. It might be something like "DRM Level Low: CD Key" or "DRM Level High: CD Key, Online Authentication, Limited Installs."
Until the FTC publishes more and holds the actual meeting, it's hard to foresee which direction this will go. Should it become overly restrictive, it only seems likely that game companies will either cut back on other costs or pass the new legal fees on to the consumer. That's not to say all regulatory schemes are negative and result in higher prices. This, like so many other things, is about finding a balance.
Mark Methenitis is the Editor in Chief of the Law of the Game blog, which discusses legal issues in video games. Mr. Methenitis is also a licensed attorney in the state of Texas with The Vernon Law Group, PLLC and a member of the Texas Bar Assoc., American Bar Assoc., and the International Game Developers Assoc., where he is a board member of the Dallas chapter. Opinions expressed in this column are his own. Reach him at: lawofthegame [AAT] gmail [DAWT] com.
The content of this blog article is not legal advice. It only constitutes commentary on legal issues, and is for educational and informational purposes only. Reading this blog, replying to its posts, or any other interaction on this site does not create an attorney-client privilege between you and the author. The opinions expressed on this site are not the opinions of AOL LLC., Weblogs, Inc., Joystiq.com, or The Vernon Law Group, PLLC. As with any legal issue that may confront you in a particular situation, you should always consult a qualified attorney familiar with the laws in your state.

Consumer protection regulations do just what they sound like: they protect consumers. There are hundreds of these regulations at both the state and federal level in the U.S., and most are targeted at an industry level. There are consumer protections related to everything from debt collecting to auto repair to purchasing a franchised business. Many of these laws were enacted in response to a perceived or actual abuse by producers toward consumers. So, the government set out to level the playing field and to give consumers a way to deal with their grievances. All in all, the intent was good.
Most forms of consumer protection fall more or less in line with the intent. However, other consumer protections take on lives of their own and evolve into monsters that have to be tamed by compliance experts and lawyers. A good example of this is franchising. While the newly passed franchise rules are certainly better than prior ones, the whole concept has been a huge hurdle for anyone who has wanted to sell a franchise in the U.S. for decades. It requires, among other things, the creation of a very long, very detailed disclosure document that outlines every aspect of the business. It requires filings with certain states. And it requires annual renewals with the possibility of quarterly updates.
Because of the diversity of mechanisms for consumer protection, the potential here is really across the board. Obviously, there's always the possibility that the FTC will choose to do nothing, but since the organization is holding an event to specifically discuss the issue, it seems relatively likely that something will occur. On the shallow end of the regulatory pool, the FTC may simply be the new group responsible for fielding DRM related complaints and investigating extreme cases. Think of it as an alternative to litigation in something like the rootkit case. In short, the consumer, rather than suing the producer, files a complaint with the FTC. The FTC then is in charge of remedying the issue, rather than the consumer. It's free, and it can help spot nationwide patterns that may uncover illegal behavior. How much that may help a consumer who has already been injured in some way depends on the regulation.
However, I don't believe this will be the limit of the DRM issue, based on a statement in the FTC notice: "the workshop will address the need to improve disclosures to consumers about DRM limitations." To someone who's done a significant amount of regulatory work (please, hold your applause) this indicates potentially complex compliance requirements and new legal expenses for producers. In a practical sense, it could mean anything from requiring a new packaging sticker related to DRM to complex statements on the box explaining the exact limits of DRM. More than likely, this will also require some sort of approval process, or it could be on the honor system -- but with much larger fines in play.
Think of something like the ESRB for DRM. If a company wants to put out a product, it now has to identify the "DRM Level" on the box, like a game rating. Then, on the back of the box, that "DRM Level" has to be detailed more closely, like those content descriptors the ESRB uses. It might be something like "DRM Level Low: CD Key" or "DRM Level High: CD Key, Online Authentication, Limited Installs."
Until the FTC publishes more and holds the actual meeting, it's hard to foresee which direction this will go. Should it become overly restrictive, it only seems likely that game companies will either cut back on other costs or pass the new legal fees on to the consumer. That's not to say all regulatory schemes are negative and result in higher prices. This, like so many other things, is about finding a balance.
Mark Methenitis is the Editor in Chief of the Law of the Game blog, which discusses legal issues in video games. Mr. Methenitis is also a licensed attorney in the state of Texas with The Vernon Law Group, PLLC and a member of the Texas Bar Assoc., American Bar Assoc., and the International Game Developers Assoc., where he is a board member of the Dallas chapter. Opinions expressed in this column are his own. Reach him at: lawofthegame [AAT] gmail [DAWT] com.
The content of this blog article is not legal advice. It only constitutes commentary on legal issues, and is for educational and informational purposes only. Reading this blog, replying to its posts, or any other interaction on this site does not create an attorney-client privilege between you and the author. The opinions expressed on this site are not the opinions of AOL LLC., Weblogs, Inc., Joystiq.com, or The Vernon Law Group, PLLC. As with any legal issue that may confront you in a particular situation, you should always consult a qualified attorney familiar with the laws in your state.











Reader Comments (Page 1 of 1)
Markez (Anti-Panda Death Murder Squadron) @ Jan 8th 2009 12:20AM
Wowza, disclosing severity of the DRM on the box? Would it be on a scale of mildly offensive, to thoroughly offensively? I can already see the wrinkled foreheads and looks on confused consumers.
I haven't been into PC gaming since Sierra's glory days, and this nonsense makes me wonder how all this nonsense got so outta hand. + it just makes me think of Stern calling that one dude "pig vomit", for whatever reason...
aj @ Jan 8th 2009 1:12AM
Consumer protection laws are alright with me.
Yeah, it's a shame that it's not easier to run your own business, but I think people who are setting up franchises can afford the lawyers, and I think the international distribution companies that put CD's in Wal Mart can afford the sticker. Or they'll just charge the artists or devs.
OmegaVader @ Jan 8th 2009 2:26AM
I'm not normally an advocate for deregulation, indeed I'd say I'm a socialist, but I feel that DRM is largely dealing with itself -- there hasn't really been a game released with draconian DRM that didn't take it back a month later after the inevitable PR disaster. I suspect publishers will eventually give up...
then again, I could be wrong. publishers are a stubborn folk.
evan @ Jan 8th 2009 5:27AM
It seems to me a certain someone is forgetting a certain game called Spore.
AwesomeTown @ Jan 8th 2009 7:39AM
While I'd rather DRM just go away, I would be exctatic to find DRM information on the product itself. However, hopefully it would be more specific toward the average consumer (i.e. non-hardcore gamer). For example: DRM: level High: This will install unwanted on your registry, good luck removing it.
t_m @ Jan 8th 2009 8:07AM
Having lived in a few countries without much consumer protection regulation, i can tell you that you don't know how lucky you are...
cortjezter @ Jan 8th 2009 10:22AM
i'm sure a little consumer protection regulation can go a long way as suggested in this article. sure, maybe it results in badges or other official ftc-prescribed product regalia, but the downside is, especially in america, nobody pays attention to... well, just about anything. and god save us if the answer is more legalese on boxes or in manuals that a vast majority of the population can't mentally unwind; that won't help anyone.
speaking of which... how often do joystiq articles get disclosure statements? :-P
cortjezter @ Jan 8th 2009 10:26AM
ps... i guess i didn't get to say that i really enjoyed seeing a story on the site that wasn't riddled with flippant verbiage (which i also enjoy, this was just refreshing).
aristokrat @ Jan 8th 2009 2:06PM
I actually think that raising the cost of DRM implementation (through legal fees in this case) would be a good thing and wouldn't necessarily be passed on to consumers. For the current generation of gaming, $60 is the accepted price for HD console games and $50 seems to be the price for PC and other games. It would be hard to go above this without attracting consumer attention. If revenue could not be raised this way, perhaps expenses would be cut, and that would probably be at the expense of DRM (since it doesn't work anyway and is really meant to curtail the resale market). I could see a shift away from DRM and more towards first-sale incentives (like free downloadable maps or other goodies) that is already gaining hold in the console game space.
Poke4Christ @ Jan 8th 2009 3:31PM
I know you guys at joystiq have been big Obama fans, but that post almost sounded like it was written by a Ron Paul fan. Interesting ;)
Josh @ Jan 8th 2009 3:32PM
Go away, government.
michas_pi @ Jan 8th 2009 3:54PM
I love my country but I hate my government.
DRM will always be circumvented.
Stochinblockin @ Jan 8th 2009 4:38PM
Well...as the old saying goes "The road to Hell is paved with the best of intentions".
Or something along those lines.
edgore @ Jan 8th 2009 5:05PM
I am pretty sure that you can't really call antying involving DRM a "sale" if you can't transfer it o antoher person. the First Sale doctrain gives you the right to resell somethign you buy (a book, a DVD, for example) so DRM schemes that prevent re-sale can't legally be called a purchase or a sale - the provider should have to state up front that it's a license and that you do not own anything, or have any of the rights normally associated with a purchase.
And this should be in a giant *WARNING* notice on the outside of the package, not in a EULA that you agree to after opening the package.
It's getting to the point that you can't own anything these days, which could be fine, but we pay as much or more for a limited use "license" today as we used to to actually own something.
edgore @ Jan 8th 2009 5:07PM
Hey dude! You should proofread before you hit post - your typos make you look like a grade-A moron!