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Reader Comments (78)

Posted: Apr 21st 2009 8:24AM LaughingTarget said

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Sales != quality

Proof: See Carnival Games, Wii
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Posted: Apr 20th 2009 6:54PM (Unverified) said

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Anyone who can read Japanese, cos the 360 has a rather dodgy looking dent in it' 'graph'. I'm guessing it's something portable-ish cos the DSi n PSP get a pretty high line in that category.

Posted: Apr 21st 2009 5:43AM xxxsam said

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Good guess.

'Size, weight, and [easiness to something]' (maybe to carry? can't read the last bit)

in other words, x360 = hy000000000ge. you'll note that ps3 doesn't score well in that area either.

obviously didn't affect the overall results.
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Posted: Apr 20th 2009 6:54PM Vegeta has a ps3 said

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Jesus. I'm a little saddened by how fast this thread got destroyed by trolls.

Posted: Apr 20th 2009 6:58PM Sly C said

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be happy! it's 4/20! national "let's get high day'!" it's awesome! dave matthews is here tonight! woooo!

and on the bad side, it's the 10 year anniversary of columbine and hitler's birthday but i digress...
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Posted: Apr 20th 2009 7:12PM (Unverified) said

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@Ezio

Dave Matthews sucks, man.
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Posted: Apr 20th 2009 7:33PM Sly C said

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no, YOU SUCK! DMB rocks.
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Posted: Apr 20th 2009 7:47PM (Unverified) said

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@Ezio

Wow, this must be your first 420, because nobody listens to Dave Matthews band in fucking 4twenty, man.
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Posted: Apr 20th 2009 10:25PM Hedgeson said

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FIGHT! FIGHT! FIGHT! FIGHT! FIGHT!
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Posted: Apr 21st 2009 1:03AM MarkezJM said

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LOLOLOL "this must be your first 420" DID WE MISS SLY'S 1ST BIRTHDAY!?
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Posted: Apr 21st 2009 1:05AM MarkezJM said

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Well unless you haven't even turned one yet, in which case you should really be laying on the lettuce lil buddy.
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Posted: Apr 21st 2009 1:06AM MarkezJM said

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Off the lettuce, OFF the lettuce! Dammit.
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Posted: Apr 20th 2009 7:11PM Mr Khan said

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As our own Ezio explained, it's easier to see the average Japanese 360 user be more satisfied, since you have to be more committed to really own a 360.

Although it's a much more extreme example, it's like saying that NeoGeo owners were more satisfied than SNES owners of the same era

Posted: Apr 20th 2009 7:12PM Bananarama said

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"Perhaps not so surprising, actually, given that fewer 360s purchased equals fewer 360s RRODed and E74ed."

That's not exactly how statistics work. Even if fewer 360's will RRoD and E74, they should still be failing at the same rate, so that probably wouldn't have played a roll in the satisfaction survey. The only possible connection could be that since there are fewer 360's failing, they are able to be repaired much faster, but that doesn't seem like it would really effect the poll that much.

Posted: Apr 20th 2009 10:51PM Mal F4cti0n said

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Exactly, the "percentage" of failures don't change.

Just as the percentage of satisfaction shouldn't change after you have taken a large enough sample.

But 12 year old high school kids don't understand statistics.

I think everyone should be required to list their age, education level and profession (student if it comes to that) so I know whose post I can just skip.
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Posted: Apr 20th 2009 11:47PM Boomzilla said

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I like to skip the I-think-I'm-smarter-than-you posts...
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Posted: Apr 20th 2009 7:29PM SicTransit2 said

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GTA4 and Halo on the left side of the image?

Posted: Apr 20th 2009 8:18PM mrmobius said

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Niche console in Japan so whoever buys it already knows a lot about the console and doesn't buy it on hype. The PS3 runs on brand recognition, and Wii runs on hype.

Posted: Apr 20th 2009 10:28PM Hedgeson said

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That's probably one reason. The other could be the fast turn-around on warranty since the population is so much denser. Like J.Goodwin said below.
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Posted: Apr 20th 2009 8:46PM (Unverified) said

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I guess the faulty hardware just got shipped to EVERY OTHER COUNTRY.

Posted: Apr 20th 2009 8:57PM (Unverified) said

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Japan must be getting magical units, or the only 360 owners are foreigners stationed there at military bases.

Posted: Apr 20th 2009 9:16PM falcomadol said

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Or they're getting really fast turnaround on warranty service because they live in a country the size of California, and don't mind something breaking as long as the maker will fix it.
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Posted: Apr 20th 2009 9:15PM falcomadol said

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Why does Master Chief have a little antenna like Bomberman?

Seriously though, the Xbox and 360 fans in Japan are massively hardcore. I think they may have a tendency to self-select in terms of being more likely to love their console because they are the kind of person who is likely to own a console that is somewhat niche (in their country).

Think Dreamcast or Saturn owners or people who owned a Turbografx. A few of them might regret not having the "popular" console, but I think you'll find a lot more of them who will pretty much defend those consoles libraries to the death (I'm one).

Posted: Apr 20th 2009 10:56PM tobz1000 said

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Surprising, considering the past (and present - for now) unpopularity of the console. in Japan. I guess you could put it down to a higher proportion of 360 owners being loyal to the brand, compared to the other consoles which are more common with a more casual fanbase in the country.

Posted: Apr 20th 2009 11:43PM RadiXe said

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the only way xbox360 can top customer satisfaction in japan is if microsoft japan have a horde of scantily clad repair ladies going round fixing RRoDs and E74s. only then will it make sense.

Posted: Apr 20th 2009 11:52PM BoBsS said

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I'm just surprised why no one has called out the fact that the 360 is actually enjoyed in Japan (considering the fact that it is the lowest selling system running in Japan right now)

But hey, props to MS I guess

Posted: Apr 21st 2009 2:43AM Teabag said

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But but....if it is a 'satisfying console' AND is the 'most played', why in the name of the Sales God is it not selling well?

These Japs are crazy.

Posted: Apr 21st 2009 6:22AM (Unverified) said

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We'll never get it.
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