Square Enix sued over allegedly concealed FFXI fees

Some people are just too stoopid.

Oh man, there's gonna be like 5 people who'll be really pissed about this!

You would have thought something like this would have happened to WOW not Square Enix. I hope this doesn't delay FFXIII any longer.

Why would something like this be expected to happen to wow? there login/subscribing system isnt as bad as square enixs.

Fucking $5 million dollars?! Get the hell out of here! I would be sympathetic if Square Enix truly hidden the fact that they charge interest (which doesn't make sense to me), but the amount of money she is asking is crazy!

Seeing how ridiculous of these suits are, I'm going to sue Apple because the logo on the back of my Macbook is a bitten Apple, and the author of Twilight for making vampires all sparkly and stuff. Actually, the author of Twilight deserves to be sued.

So this idiot is suing "for what she alleges to be...unjust enrichment."
Yet she's suing for more than $5 million dollars for something so stupid???

I believe the lawsuit is to do with the way Sqaure charge late fees and singing/unsubscribing at the wrong time in the month.
However it sounds like as with all things like this if you just complain enough Square back off on the charges.
Hopefully they sort their fees out before FFXIV hit's, though as with most cases this may not be finished before FFXIV is.

As someone who has canceled their FF11 subscription (no game should level you down, or be that boring) I had no problems with that.

I filly hope they filly disclose things filly, with FFXIV.

well the monthly fee is bluntly stated, but the package doesn't state if you are late to pay the monthly fee you fill be charged a fee. >.>
i can't really protect the crazy person but they do hold a slight bit of an actual charge against them.

Get rich or die tryin'

This is pretty silly.... I play FFXI and the subscription fees are clearly and blatantly pointed out to you within the Content ID section of Playonline, so this person is basically admitting they can't actually read....

can someone please define for me what constitutes unjust enrichment...

i swear you can sue for anything these days...

I had issues with my credit card several times during the couple years I played FFXI, upon re-activation I was double billed every time...

Leela: Ow! Fire hot!
Professor Hubert Farnsworth: The professy will help. *reaches into fire* Ahh! Fire indeed hot!

Won't get past a 12(b)(6).

Late fees? Interest? When I used to play the monthly fee was automatically deducted from my account. I don't see how it can be late.

From the blog referenced in the update:
***Based on the information available, this looks like a case of 'I bought the game, didn't pay my monthly fees, and are mad that you won't let me play and are charging me interest on the fees I owe you.'***

So wait, How is she still playing if she never paid any fees? Yeah you get a 30 day free trail with most MMOs but I alwasy thought they warn you that you cant continue playing without subscribing and even if you subscribe and the subscription runs out they warn you again that you need to pay and they cut your account. I know they hold on to your character even if you dont re-up the subscription with the hope that you;ll come back but are they saying that they charge you to keep the character alive? or that she played longer than her subscription period some how and now wont let her back in without paying for the time between when her subscription ended and when she tried to re-up?

On the surface it looks like simple stupidity but at the same time I can't see someing being stupid enough to expect the lawsuit to work without there being something more complicated going on under it all.

My guess is that she's emo over the completely Byzantine billing practices over at SE. Being a long time player and experiencing yet another billing snafu this past April I can see how the official American sport of litigation can be introduced here.

To be clear Sqeidox is pretty lousy at customer service but they do fix snafus...in the long run...the very long run

I have been playing FFXI for years(since the North American launch) and there is no interest or late fees that I have ever seen or heard of. I have personally canceled my account and had my bank info declined numerous times due to not having cash in my account or just not playing at the time. You pay your account, you play. Your card is declined, you don't play till you enter your info again. The only thing I can think of is when you reactive your acct after non payment they do not charge you until the next billing cycle and it is for the previous and the current month so it is a double charge on your first statement. They are very clear about fees to the point of annoyance. This suit is BS. Do not jeopardize my game because you can't read or I will hunt you down.

I started playing this game on oct 21 2004 and i should had got a free 30 days check this out http://i24.photobucket.com/albums/c20/moonlightkamika/freemonth.jpg


They make me pay for 2 months on the day i first start it?

I have some extra ffxi gils.The prize is cheaper than others,if you need them,please contact my MSN or E-mail:lanhuamikefu@hotmail.com.

I have some extra ffxi gils.The prize is cheaper than others,if you need them,please contact my MSN or E-mail:lanhuamikefu@hotmail.com.

I recently too have had numerous problems with Square Enix and with the recent occurrences I have been left in the dark with no help and with no way of getting my account ban lifted. Within the months of June, July, and August my account was banned twice. The first time being able to have it lifted finding out that they could not and would not express why they did ban it and that it was never justified. The second time which now places my account in a permanent ban with no means or justifiable purpose to do so. The odd thing is that I did not have any playtime in between those bans and yet they accuse me of violating their user agreement(s). Despite the fact that Square Enix reserves the right to ban an account regardless of a players action even though they have done nothing wrong, this is just plain ludicrous. This is true as I have verified it time and time again through the process I took to try and reason with Square Enix from numerous phone calls to there customer service and online “Chat Support”. I have been a customer to Square Enix for the past 3-4 years playing Final Fantasy 11 online and wanted to continue to use there services yet, what I’m I to do now? The last step I took was the final one available. That was the communication was by letter to a man named William Bisby who’s position is “Account Manager”. I was told that he could reverse any ban that’d he see fit to do so. Today is the day I received his letter back and might I add was a failure as he proclaimed in his last paragraph, “We consider this issue closed and further correspondence in regards to this is unnecessary”. I was shut out with nothing left to do. If anyone manages to read this, I have posted the letter I received from Mr. “Bisby” and then maybe you too can see how Square Enix treats there customers who’ve contributed to there products and services by banning there accounts for absolutely no real cause.


Ps. Since I’m unable to post the picture in any form except text I cannot show it on this forum otherwise reach out tome at prboymanny@aol.com and I will be glad to forward anybody a copy of this letter.