The more you know: How to turn off automatic Xbox Live renewal

It took them how long to do this now?

If only the date that shows how long I've been rock XBL was correct. It says I've only been a member since October 2008. Really? Then how was I playing multiplayer Halo 2 on my original Xbox in 2004?

FYI... if you call up 1-800-4MY-XBOX and tell them you want to cancel your auto-renewal they will offer you 500 FREE microsoft points not to cancel. Accept their offer then log onto xbox.com and cancel your auto renewal. That is what I did for some free points!

Did they just make this change, because I was trying to do this back in May and it wasn't there.

"I wonder if the recent lawsuit had anything to do with this change"

Which recent lawsuit???

GOOD. I recently got charged an auto-renew on a credit card that I had cancelled, and after agonizing phone calls I realized it renewed my friend's account. I had used my card to buy him some points for something, and it kept my card on record and automatically renewed.

Or you can just buy one of those "Buy 12 months, get 1 free" cards and not have to worry about auto renewal. Sometimes you can even find those cards on sale.

I remember about 2 years ago I tried to cancel my one xbox live account, I called them up and they made it so hard for me to cancel, finally I just hung up and canceled my credit card so it couldnt be charged, such a pain

They make me call in to cancel auto-renewal... if I click the button it says, 'Contact Microsoft blah blah blah...' Weird...

Damn it, two weeks too late, and I didn't think I was due for a renewal until September. Well thanks anyway, it will help keep it from happening next year at least.

Haha, they sent me an automatic notice saying "warning! Your automatic renewal has been canceled and your Xbox Live will expire July 2010, to avoid an interruption of your service switch back to auto renewal" I'd better hurry, only one year left to act!

What about the constant outages? Will it help avoid those?

they just made this change. I tried to change it after i did that $1 gold deal they had. I just found myself not playing online at all this past month. None of my friends are even playing anymore. Everybody is on netflix when i log on.

You welcome.

Now if they would only give us a tutorial to remove the credit card completely from the account. When I first go on live there was no subscription cards, now that there is I see no need to have the CC number on the account, but yet after 3 years of making calls every sfew months the number remians.

So I had called them three times to cancel, it was paid for on my dads credit card so I didnt want the card there anymore, they wouldnt remove it. Kept saying My dad had to call, he lives in a completely different city which makes it difficult since when he would call they asked him for different details about my account. In between trying to originally cancel and finally getting microsoft to switch off auto renewal my subscription was due, they charged the card (which had luckily expired) but now they have suspended my account for not paying the auto renewal. Even though we argued that I had begun trying to cancel it before the auto renewal date.
I dont bother with xboxlive anymore I'm buying PS3 versions where I can and am playing those online.

this woulda been useful a week ago when i was tryin to cancel the auto renewal after my 1 month special. they billed my maxed out CC cause i couldnt get xbox.com or my 360 to delete it w/out adding a new one..

Thank God!

I've been wondering how to do this for ages.

It won't let me since my mums credit cards expired=////////

YAY
I DID IT!
omg i can't tell you how pleased i am now!

And knowing is half the battle.

G.I. JOOOOOOOOEEEE!!!

Hey, I recently moved to a location that the mighty gods of high speed internet have forgotten, does anyone know if xbox lets people put their accounts on hold? I barely was into my 12 month card when I moved...and I fear the whole thing will be up once I'm either back into high speed or when high speed finally becomes available(which, I'm told, is NEVER).

YES! YES! YES! THANK YOU! Just got RROD and i'll wait till NATAL

To whoever posted this THANK YOU TO THE HIGHEST HEAVEN! I had been wanting for months to disable my gold subscription but didn't want to have to suffer through Microsoft Customer Service. Thanks to whoever posted this and gave the info again, it really made my day.