EA's Rich Hilleman answers 10 Questions from the Academy
Introducing 10 Questions from the Academy: A weekly feature from the Academy of Interactive Arts & Sciences wherein significant figures in the video game industry provide their input on past trends, current events, and future challenges and goals for the entertainment software community.

Rich Hilleman is a member of the Academy of Interactive Arts and Sciences where he serves as one of its board directors. He's worked for Electronic Arts since 1982 where he was one of the first twenty employees, and was one of the creators of the original Madden football game. He currently holds the title of Chief Creative Officer.
AIAS: What's your favorite part of game development?
Rich Hilleman: Discovery of Fun. I think you can understand how elements combine to be successful, in the same way that you can create a recipe by chemistry. There are many elements, and as a result nearly infinite possibilities. The Art is in anticipating the results of a new combination and understanding what that means for feedback systems, game mechanics and marketing concepts. Those second order effects are where the magic is...
How do you measure success?
Impact = change x the number of people impacted.
What's the one problem of game development you wish you could instantly solve?
Scope and Scale, and the impact that has on gameplay. Scope and scale issues at my shop are the price of compromise. The bigger the product budget, the more people you have to please to get it made and sold, the more defused the product's center becomes. If it isn't internal resources, it is marketing support. If it isn't marketing support it is what a retailer will or won't carry based on their customer modeling. This is a pretty intractable problem, and bigger budgets and more expensive console price points make it worse...
What game are you most jealous of?
Brain Age. I would like to be in a business where my game is prescribed by doctors – like Bayer Aspirin was to my dad after his stroke – this is how you impact the world (and the bank account).
On a practical basis, what's the one thing you're going to tackle next?
Turning Game Design and Production from a craft to a profession. Currently, there is no industry accepted curriculum for Game Design or Production. It is a product of universities trying to repurpose existing courseware, or attempting to offer what they think students want...we need some common experiences that all professionals have as common context. Economics is nowhere without the basis of Adam Smith, English Lit is nowhere without Shakespeare, Music Theory doesn't exist without Bach.
The individuals don't matter but the common framework of expertise does. Right now, there isn't even a common language to articulate the pieces and their relationships.
Are games important?
Fun is important.
Do you think it's important for developers to continue playing games?
Not sure I understand how you could build something without playing it, but it is important to understand the player context that your game will be experienced in, and then forget it and do the best game YOU can.
Tell us one of your recent professional insights.
Platforms are no longer hardware or software, they are communities. I think Engineers are the least important of those impacted-this is about Design, Production and Marketing First. Content will be next and traditional game programming will be last.
What's the biggest challenge you see facing the industry?
Digital Distribution and the Retail Channel. Direct Customer relationships change literally everything, and the process of that transition will be very messy. GameStop is due for its "Tower Records Moment." Traditional platform owners will find their walled gardens restrictive. Ubiquitous gaming will enable a whole new group of customers who don't have time for five-hour sessions of the ten-foot experience.
Finally, when you look at the future is there one great big trend that effects everyone?
Persistence – Who I am and what I have done is my handle, my history and my asset in a persistent gaming environment. Persistence in this case means that I have a gaming experience that pervades my media devices and maintains my context and progress across those device.
10 Questions from the Academy is reprinted with permission from the Academy of Interactive Arts and Sciences and appears on Joystiq every Friday. Read the archives here.





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Reader Comments (Page 1 of 1)
Kevin N. @ Oct 23rd 2009 9:05PM
I look forward to seeing where this series goes. Always nice to see the "inside baseball" about game development.
THE WICKER MAN (BWF) (GT: Dalek Prime) @ Oct 24th 2009 1:14AM
Holy shit that is the guy from UHF with Weird Al!
Lunastra78 (PSN: lunastra78) @ Oct 23rd 2009 9:31PM
Madden? He looks more like a jazz fusion guitarist. And everyone knows that Madden and jazz fusion don't mix.
Johnathan @ Oct 23rd 2009 10:50PM
Jazz fusion doesn't mix with anything, including ears
Lunastra78 (PSN: lunastra78) @ Oct 24th 2009 7:34AM
Of course it does. I'd take some Return to Forever or Mahavishnu Orchestra over that shit on the radio any day.
ProgHead @ Oct 24th 2009 7:55PM
Holly shit, someone who's a gamer and listens to jazz fusion? You and I would be the best buddies then.
But yeah, either Return to Forever (Corea and Al di Meola is hell unleashed!! in a good way) and Mahavishnu Orchestra are groups that put to shame a lot of shite that appears in the radio and mtv's. To any of you inocent bystanders in the music world, just listen to one album from this group and apreciate the work of John Mclaughlin in the guitar. He isn't one of the best jazz guitarrist since his time with Miles Davis, for nothing.
Lunastra78 (PSN: lunastra78) @ Oct 25th 2009 5:50AM
Hell yes, add me to PSN if you like (although I can't add you for about a week as I am not at home). But actually I'm an even bigger fan of progrock (mostly 70s) than fusion, and I guess you are too.
Ridgecity @ Oct 23rd 2009 9:46PM
So this is the guy to blame for the gaming sequelitis mentality?
Shadowbender (Nelson Is Behind You) @ Oct 23rd 2009 11:00PM
I like this guy. He's like a...guru. His answers are terrific, especially when asked if games are important.
Misfit Toy @ Oct 24th 2009 12:12AM
He's got the face of a WWE wrestler. Like he's psyching up to jump in the ring or something.
Pehaps it is just me.
scratch @ Oct 24th 2009 12:49AM
very cool. both this particular Q&A and the series in general.
this guy thinks like a scientist. the two most important answers: 1) fun is important. and 2) the need for a common frame of reference for game design and production.
more please!
Ixnay @ Oct 24th 2009 7:43AM
Does anyone else think he looks like Steve Jobs but with luscious flowing hair?
Relativ @ Oct 24th 2009 4:07PM
Here's an interview with Joseph Olin, the President of Academy of Interactive Arts and Sciences.
http://elder-geek.com/2009/06/interview-joseph-olin-president-of-the-academy-of-interactive-arts-and-sciences/
It's a little more lengthy but a very interesting read.