Video: Splinter Cell: Conviction freezing glitch and workaround [update]

by David Hinkle on Apr 13th 2010 4:33PM

Update: Both Xbox Support and an Ubisoft representative have confirmed the issue has been resolved. Happy badassing!

Original: If you've played beyond the first mission of Splinter Cell: Conviction while connected to Xbox Live, you've likely run into a freezing glitch. A few minutes into the single-player campaign's second mission, the game just locks up -- but there's hope!

Thanks to a pretty comprehensive thread on the Ubisoft Forums, a temporary workaround has been discovered, which requires clearing the system hard drive cache and logging out of Xbox Live. "I assure you everyone is hard at work to resolve the issue," posted an Ubisoft technical support representative, who could not confirm when players can expect an official patch.

Check out the glitch and workaround in action above.

Tags: freezing, glitch, Microsoft, Splinter-Cell, splinter-cell-conviction, stealth, ubisoft, ubisoft-montreal, video, workaround, Xbox-360, xbox-live

Reader Comments (66)

Ubisoft is on a roll.

like butter!

Just wait till the PC Version comes out, and the headline will be "SERVERS DOWN" and no one can play it, just like every other Ubisoft game these days. Thanks Online DRM.

Well, at least it's not affecting the PS3 version. *goes back to staring at blank screen*

-1 for the B^Uckley reference.

Go on with your bad self, Ubi!

Good thing I'm waiting till it hits the $20 price tag, maybe they'll have all the bugs out... guess, what, 4 years in development wasn't enough.

tool

It's pronounced "Cash". Not "Cashay".

why you tellin us?!

Cash is what Ubi gets to keep even if this problem never goes away.

technically, both are acceptable pronunciations. cache is derived from the french word cachet, and has been anglicized (alternatively: english-ified) to remove the t but leave a long mark over the "e" as in caché, which would be pronounced as "cash-ay." it's been even further anglicized to remove the long mark, thus bringing about the pronunciation of "cash".

neither pronunciation is right or wrong. they're simply the product of a word in the process of jumping languages.

He's right! It's Johnny CASH! lol... :P

Well acceding to Ubisoft its safe to update.

http://forums.ubi.com/eve/forums/a/tpc/f/5271091065/m/6701094258

according*

Folks on other sites are saying that you can also avoid the glitch by simply not downloading the prompted update when you insert the disk.

Final Fantasy XI players cannot clear the system cache because it gets rid of some playonline files needed to start the game. So FFXI players waiting for a fix still... All 5 of them.

really? cause my flist = filled with ffxi players. honestly i delete two or three of em every time i log in cause i can't remember their names. (i havent played in months)

but we digress. there are actually aLOT of xbox players in FFXI. I dunno what the hell you were talking about

When playing Splinter Cell Conviction on PC, ensure you are connected to the internet at all times.
When playing Splinter Cell Conviction on 360, ensure you are not connected to the internet at any time.

Makes sense... ;)

LOL, Thanks for pointing that out.

Not to defend Ubisoft here, because they've done some shit things over the last few months, but the phrase "stay classy" doesn't make sense in this case.

This wasn't something they put into the game just to show players who's boss. It was a bug that slipped through testing somehow. There's nothing classless about that.

Now if they had issued a statement saying that they knew the bug was there and they refuse to fix it, then that would make sense. Thankfully though, that is not what they've done.

weird, this didn't happen to me.

Didnt happen to me either

Do they even test it beforehand? This is just embarrassing, and like the 3rd or 4th game in a row from Ubisoft that's been f**ked in one way or another.

no, they don't test them. they let them print, ship, and be bought not even knowing if the game is really complete.

Clearly you're right :P

Sounds like one of those random bugs that slip by accidental.

Quality control has gone down the toilet since they have the mentality of just patching it up later through the internet, unlike before when games had to be physically recalled.

Wii games still get recalled though.

I told my self i wasn't gonna get this and save money but i've been starting at it all day and i just can't resist.

Sorry, this is off-topic, but im having problems getting my avatar to show up. It's a .bmp file 62x55 and 10,1 kB size. When I upload it, it says "Upload successful, but the avatar never shows up. Been trying over and over again lots of times, but never works.

Is my avatar in wrong format or something?

nah, your picture of mario is showing up fine.

GIF or JPEG only.

Professor, I tried uploading your avatar as well, and that did not work either. Why the hell does'nt it work Joystiq?!

On the PC version of Ubisoftware if you disconnect from the DRM servers the game freezes,on the 360 if you stay on XBox Live the game freezes. What gives?

It's crazy. This generation, more so than others, seems to be plagued with game code freezes, and other game-killing issues. Why is it just now becoming so rampant? Is it because devs can just rely on the game update system to fix their mediocre testing? Whatever the reason, it's very, very lame.

That's a lot of it. Back then you couldn't just shove out a patch to fix your glitches. And heaven help you if you missed one.

didn't something like this happen with assassin's creed 2 as well?

I never had a problem. The only problem I had was beating the game in under 4 hours.

Did you beat the game in 4 hours, or you cant? If you DID, then I am totally waiting for bargain bin and I'll pick up BC2 for PS3. =/

damn that blows, hopefully they will patch it before it gets here from GameFly on Thursday

Dude i didn't even think about that. What would happen if it doesn't get patched in time? Would gamefly give you a refund or credit you a different game?

doubtful, why would they give you a refund of a rental fee when all you have to do is send it back?

Thats right. Well it's still time wasted on the game that didn't work. I don't know.

waitin for my Gamefly copy too.

It's fixed, http://twitter.com/Ubisoft/status/12123800323
Ubisoft: "Freezing issues with Splinter Cell Conviction have been resolved. Happy sneaking."

That was quick.

@ZayCube Can I get a "That's what she said!"?

Had to be said :D

"...while connected to Xbox Live"

Is it phoning home?

I can't help but think Sam has to take a massive dump every time i watch any of the gameplay vids.
Glad they fixed though before I got home from work.

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Video: Splinter Cell: Conviction freezing glitch and workaround [update]

Reader Comments (66)

Posted: Apr 13th 2010 4:35PM Shagittarius said

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