PSA: Mass Effect 2 PS3 Cerberus Network issues currently being worked on

by Alexander Sliwinski on Jan 18th 2011 2:15PM

Mass Effect 2's Cerberus Network is currently down on PS3. Joystiq has an email from EA support saying that the publisher is aware of the problem, and sources at Sony tell us it is working on a fix. There is also this EA support log which states: "The Cerberus Network and comic part of the Cerberus Network is currently down and hope to be up and working in next 24-48 hours."

We've contacted Sony and EA for an official explanation of the situation. Normally we'd guess this is a classic example of the "PSN hasn't updated yet" issue, but at the moment, neither corporation will confirm that.

Update: Players report it's working now.

[Thanks, Luke]

Tags: BioWare, cerberus-network, EA, Electronic-Arts, Mass-Effect-2, playstation, ps3

Reader Comments (82)

*sigh* Psn :~/

*snort* Satellaview -_-

@JnRx

The same thing happened on the Xbox360 and PC launches.

@JnRx Yeah, I couldn't get any of my DLC or Cerberus Network stuff to work when I got home from midnight launch. Wasn't ready until sometime in the afternoon the next day.

That's a damn shame if you just got the game and can't play the "Previously on Mass Effect:" comic :(.

why is none of this on the disk? Why do you have download anything?

@(Unverified)

Clearly there was not enough room on the disc.

/sarcasm

@(Unverified) [This is my warning]

@(Unverified)

I don't know what I take him as, but I certainly don't understand the intelligence that Jay-Z has.

@(Unverified)
They want people to buy the game new not used.

@(Unverified) Because there is a certain amount of time between making a final build and releasing in stores. By releasing it as separate downloadable content they can continue working on it during that time period, allowing an earlier release and ROI, while delivering the same amount of content to customers sooner.

@Grauw
Um... No. This game is one year old. There is no new content that hasn't been out on the 360 and PC for a while so there is no reason any of it should be downloaded on the PS3 and it's ginormous storage disc called bluray.

It's EAs way of making sure u don't buy a used copy. Otherwise you'd have to pay an extra $10 for that content.

@Anticrawl

/Ignoring your sarcasm tag

Oh No! It's PS3!

/not ignoring your sarcasm tag
*chuckles*

@fohf it wasn't a simple port. This version of ME2 t uses the ME3 engine. None of the stuff that's online is "a year old" and more importantly, everyone above you who's said exactly why EA did this: so we buy it new, not used, is right.

This^!!! What a pitiful shame.

It looks like they got the issue resolved after about three and a half hours of trying I am finally able to download the Cerberus Pack.

I'm in the middle of downloading the stupid 600+MB Cerberus pack that they didn't effing bother to put on a Blu-ray disc, and which doesn't even work right now. That's after waiting for a goddamn 20 minute install that they didn't bother having run in the background. Ugh...

I just picked up this and LBP2; guess I know what I'll be playing for the next "24-48" hours.

@Nobledevil Gaming Optimist I agree man can someone tell me why I have to install everything on the PS3. Map packs, themes, DLC, demos. On my Xbox i just download it and it's ready to go. I have never heard a explanation as to why it is this way.

@Nobledevil Gaming Optimist
"I just picked up this and LBP2; guess I know what I'll be playing for the next "24-48" hours."
Good luck putting it down after only 48 hours.

@Nobledevil Gaming Optimist
Mass Effect, meant for Xbox 360.
Now we have the proof :P

@(Unverified)

because the software side of sony is complete crap.

Apart from that issue, does anyone have any input on how the game looks? They're using the new engine correct?

Wait, am I to understand that the "previously on" comic that players (can optionally?) use to start a new game wont be available for up to 2 whole days? What an enormous f-ing epic fail on... well, somebody's part. I just picked up my copy and now I've got to refrain from starting ME2 because of this BS. The goddamn comic was touted as one of the biggest features of the PS3 version since many (I have) haven't played the 1st game... sort this sh!t out asshats, totally unacceptable on launch day.

@agent55

Supposedly some people are able to download the pack now and thus use the motion comic. I just picked up LBP2 and am still trying to choose between dead space 2 and me2. Can't do both time wise.

Glad The 'Stiq is looking out for us, and keeping us in the know.

I'm confused. is the comic part not on the game disc? what is the cerberus network?

I don't have internet at home, and wanted to get this game because I thought it would be a good sp campaign. What will I be missing out on by not being able to get on the cerberus network?

@eat it you will still enjoy the game. It's amazing. I guess you will just miss the comic and not be able to choose what happened in the first game. Is there anyway you can take your ps3 to a home with internet and download it there?

@eat it

Does this game even have an online component?

@(Unverified)

eh, too much trouble. I'll just pass on it. hopefully they'll make a goty year edition with everything packed in

@eat it This is your game of the year edition. Don't let this little kink keep you from playing the best game of the year. You will still enjoy it no matter what. I promise you that. It is also designed to so if you never played the first one the game makes sense it takes it in to account.

@(Unverified)

I suppose, but now I'll wait for it to drop in price knowing that I won't get all of that extra stuff.

this is almost as annoying as living a half a mile away from Comcast HQ and having to pay $65 a month for the slowest broadband package.

@eat it yes comic that lets you tailor ME2 game is only on Cerberus Network. Cerberus Network is an online DLC and news service for Mass Effect 2 it's free with every NEW copy of a game, like this they a fighting with used games sales.

@DokiDokiBawanga

haha I guess it backfired in this case. I hate how game companies are assuming that everyone has internet

@eat it
"hopefully they'll make a goty year edition with everything packed in "

Hate to break it to you, but this is the "definitive" GotY edition with everything in it.

You sir.... Well your just great =]

so i guess it's a good thing that we in EU get this game on 21st :D.......i'm sad =(

Anyone want to share what the "required HDD space number" on the back of the case is?

@Voshempa 5.3 GB

@Voshempa Or, if you were asking what that means, you need to install it. And it takes up that much HDD space.

@Voshempa 5.3gb

@Voshempa
5.3 GB

@all Thanks for the responses! Not as bad as I thought.

@fakethis Thanks for the extra info, but I'm aware of what it is, even though my question definitely looked as if I was asking about it.

I will ask though, if the 5.3GB is for all content or maybe just for the game itself? I'm just wondering how much the extras will add (if any).

@Voshempa I assume it means for the game alone. That's all that's "required"

@fakethis Ah, good point. Thanks.

I want to play the Comic, as I haven't played the first game, but I don't want the game to be unbalanced because of the weapons, armor, and vehicles that are part of this Cerberus pack. Does anyone know if the bonus equipment unbalances the game?

@ParadoxPod No you will be fine.

@ParadoxPod Not really

@ParadoxPod

No worries. The heavy weapons are just fun to use. The armor, while providing some bonuses and looks cool, doesn't allow you to remove the helmet, which for a character and story based game, isn't that great. And the vehicle is only in specific DLC, Firewalker and Overlord.

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Mass Effect 2

PSA: Mass Effect 2 PS3 Cerberus Network issues currently being worked on

Reader Comments (82)

Posted: Jan 18th 2011 2:20PM JnRx said

Posted: Jan 18th 2011 2:28PM Super Famicom said

Posted: Jan 18th 2011 3:17PM Raiki said

Posted: Jan 18th 2011 3:18PM sammo21 said

Posted: Jan 18th 2011 2:21PM Fillem said

Posted: Jan 18th 2011 2:28PM (Unverified) said

Posted: Jan 18th 2011 2:39PM Anticrawl said

Posted: Jan 18th 2011 2:44PM Jay Z said

Posted: Jan 18th 2011 3:09PM eat it said

Posted: Jan 18th 2011 3:22PM thesawyerfamily said

Posted: Jan 18th 2011 3:31PM Grauw said

Posted: Jan 18th 2011 3:40PM fohf said

Posted: Jan 18th 2011 3:52PM siliconAnarchy said

Posted: Jan 18th 2011 8:11PM huffhuffhuff said

Posted: Jan 19th 2011 12:29PM walda said

Posted: Jan 18th 2011 2:28PM LRSe7eN said

Posted: Jan 18th 2011 2:29PM LukeLand said

Posted: Jan 18th 2011 2:32PM Nobledevil Gaming Optimist said

Posted: Jan 18th 2011 2:45PM (Unverified) said

Posted: Jan 18th 2011 3:09PM SuperWoody64 said

Posted: Jan 18th 2011 3:12PM iceytoa1 said

Posted: Jan 18th 2011 3:12PM Liquidfingers said

Posted: Jan 18th 2011 2:33PM Shig said

Posted: Jan 18th 2011 2:34PM agent55 said

Posted: Jan 18th 2011 2:39PM Johnnynumber5 is powered by cell said

Posted: Jan 18th 2011 2:37PM Travmanman said

Posted: Jan 18th 2011 2:44PM eat it said

Posted: Jan 18th 2011 2:48PM (Unverified) said

Posted: Jan 18th 2011 2:49PM eat it said

Posted: Jan 18th 2011 2:50PM eat it said

Posted: Jan 18th 2011 2:54PM (Unverified) said

Posted: Jan 18th 2011 3:04PM eat it said

Posted: Jan 18th 2011 3:06PM DokiDokiBawanga said

Posted: Jan 18th 2011 3:11PM eat it said

Posted: Jan 18th 2011 3:49PM fohf said

Posted: Jan 18th 2011 5:49PM NecroMaster said

Posted: Jan 18th 2011 2:47PM DokiDokiBawanga said

Posted: Jan 18th 2011 2:50PM Voshempa said

Posted: Jan 18th 2011 2:58PM fakethis said

Posted: Jan 18th 2011 2:59PM fakethis said

Posted: Jan 18th 2011 3:00PM Lethal Barbie said

Posted: Jan 18th 2011 3:07PM infinityg35jt said

Posted: Jan 18th 2011 3:12PM Voshempa said

Posted: Jan 18th 2011 3:17PM Voshempa said

Posted: Jan 18th 2011 3:44PM fakethis said

Posted: Jan 18th 2011 3:49PM Voshempa said

Posted: Jan 18th 2011 2:51PM ParadoxPod said

Posted: Jan 18th 2011 2:55PM (Unverified) said

Posted: Jan 18th 2011 2:57PM The Cole Train said

Posted: Jan 18th 2011 3:27PM Mister Darcy said

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