Speaking to PCWorld, SCEJ spokesperson Satoshi Fukuoka clarified that a "thorough investigation" was ongoing into what the company has characterized as an "external intrusion" into its system, which prompted the service suspensions. More troubling than any frustration caused by downtime over this past weekend, however, is the continued uncertainty about the extent of the attack. According to Fukuoka, Sony had yet to determine if users' personal information or credit card numbers had been accessed by the apparent hackers. If that's found to be the case, he assured, Sony would promptly inform those potentially affected.
On Saturday, Seybold noted that "additional security" would be put in place before the services relaunch, calling this "re-building" effort both "time-consuming" and "necessary."
