As Sony's forced PlayStation Network and Qriocity outages continue, stretching into what is officially Day 6, the company issued a very un-
update to would-be users this morning: "Unfortunately, I don't have an update or timeframe to share at this point in time," said corp. comm. director Patrick Seybold on the PlayStation Blog
. "As we previously noted, this is a time intensive process and we're working to get them back online quickly."
Speaking to PCWorld
, SCEJ spokesperson Satoshi Fukuoka clarified that a "thorough investigation" was ongoing into what the company has characterized
as an "external intrusion" into its system, which prompted the service suspensions. More troubling than any frustration caused by downtime over this past weekend, however, is the continued uncertainty about the extent of the attack. According to Fukuoka, Sony had yet to determine if users' personal information or credit card numbers had been accessed by the apparent hackers. If that's found to be the case, he assured, Sony would promptly inform those potentially affected.
On Saturday, Seybold noted
that "additional security" would be put in place before the services relaunch, calling this "re-building" effort both "time-consuming" and "necessary."