Crysis Steam sale activation key issue resolved
21
On Friday, the first Crysis game and its expansion were discounted on Steam as part of an "EA Week" of sales. That night, on the Steam Users' Forums, purchasers began reporting that they could not activate the games. By the next morning, some 221 replies later, a Valve representative chimed in to say, "We are aware of the problem and are investigating the issue."
While it might have been a long weekend for those left waiting for their activation keys to start working, this morning, Valve software developer Mike Blaszczak started a new thread with some reassuring news. "We've been working with EA to get the Crysis keys enabled over the weekend," he posted. "As EA enables keys, users should see the games activate."
Blaszczak implied that the issue stemmed from EA's side, adding, "EA is aware of the issue and actively working through it, and we're doing what we can to assist."
In a follow-up response he confirmed, "Yes, we know the cause," but avoided an explanation. As of publishing, a few users had replied to say their games were now working, though Blaszczak warned, "No ETA is available for individual users."
[Thanks, Martin]
[Update: Corrected headline typo. (Freudian slip!)]
While it might have been a long weekend for those left waiting for their activation keys to start working, this morning, Valve software developer Mike Blaszczak started a new thread with some reassuring news. "We've been working with EA to get the Crysis keys enabled over the weekend," he posted. "As EA enables keys, users should see the games activate."
Blaszczak implied that the issue stemmed from EA's side, adding, "EA is aware of the issue and actively working through it, and we're doing what we can to assist."
In a follow-up response he confirmed, "Yes, we know the cause," but avoided an explanation. As of publishing, a few users had replied to say their games were now working, though Blaszczak warned, "No ETA is available for individual users."
[Thanks, Martin]
[Update: Corrected headline typo. (Freudian slip!)]
Reader Comments (22)
Posted: May 9th 2011 3:33PM Epoque said
I knew Activision was behind this!
Posted: May 9th 2011 3:46PM Mrguy you know that guy said
@Epoque. The evil mastermind Kotick has done it again!!!
Reply
Posted: May 9th 2011 3:36PM (Unverified) said
Your title says "activision" instead of activation. Was that on purpose?
Posted: May 9th 2011 3:37PM Mrguy you know that guy said
I guess you can say we have a...
*puts on sunglasses*
Crysis on our hands...
YEAHHHHHHHHHHHHH!!!!
*puts on sunglasses*
Crysis on our hands...
YEAHHHHHHHHHHHHH!!!!
Posted: May 9th 2011 3:38PM DarkSonata said
@Mrguy you know that guy
http://instantrimshot.com/index.php?sound=csi&play=true
Reply
http://instantrimshot.com/index.php?sound=csi&play=true
Posted: May 9th 2011 3:37PM DarkSonata said
Wow finally, after 1300+ user posts, an awful amount of reports issued and many many conversations with EA customer service, they realized the problem was always on their end..
well I'll be able to play Crysis tonight finally..
well I'll be able to play Crysis tonight finally..
Posted: May 9th 2011 3:52PM BlueRajasmyk said
Funny, I never heard of a pirate being inconvenienced by Crysis DRM, only valid customers.
Food for thought, EA.
Food for thought, EA.
Posted: May 9th 2011 3:53PM Jenks said
This happened to me last year when I bought Spore on Steam.
EA and Steam don't always play well.
EA and Steam don't always play well.
Posted: May 9th 2011 4:00PM HybridPara said
This type of thing tends to happen with good sales. I can't help but feel that's a good thing, even if it causes slight inconvenience at the user's end. Okay it's good for the publishers, making hella moneys, but bad for the user. Yeah that's better sounding
Posted: May 9th 2011 4:01PM Ospov said
I bought it while it was on sale, but I still haven't got around to playing it yet. I've just been too busy with finals and stuff to have any time to play anything :(
Glad to hear it's resolved though!
Glad to hear it's resolved though!
Posted: May 9th 2011 4:22PM ThatMatthew said
I was about to buy this, but when I saw it had 3rd party DRM (SecuRom and activation limits) I removed it from my cart. Eff that.
Posted: May 9th 2011 5:31PM TommyCanYouHearMe said
i guess there's no need to crysis over spilt milk, then
Reply
Posted: May 9th 2011 5:43PM Banksyliveraa said
@ThatMatthew
Yeah. I've heard from the forums that you can't get those installs back either without phoning EA. And who knows if EA will even return activations in 5, 6 years time?
Such a shame given I'd love to own this game properly.
Reply
Yeah. I've heard from the forums that you can't get those installs back either without phoning EA. And who knows if EA will even return activations in 5, 6 years time?
Such a shame given I'd love to own this game properly.
Posted: May 9th 2011 5:18PM PointlessPuppies said
I don't imagine this applies to the original Crysis? Because I bought that on Friday and haven't been asked for a key once. Spent some time over the weekend killing Koreans with my proprietary Stealth Super Butt Punch maneuver.
Posted: May 9th 2011 5:25PM greyson97 said
this happened for every crysis steam sale. its really popular, and they sell a ton of copies, and steam just hands out the keys, but they arent activated on EAs side yet due to volume
Posted: Jun 28th 2011 9:42PM Once known as Shadsy said
@greyson97 I'm posting here to send you an email notification! This is VERY IMPORTANT!
http://www.joystiq.com/2011/06/28/dreams-come-true-serious-sam-double-d-has-a-four-chainsaw-gun/
Reply
http://www.joystiq.com/2011/06/28/dreams-come-true-serious-sam-double-d-has-a-four-chainsaw-gun/
Posted: May 9th 2011 5:27PM PercyChuggs said
I had no problem playing my copy...except that my GTS 450 couldn't handle the manliness that is Crysis, so I just un-installed the game and will play it when I get a new GPU sometime this summer.
Posted: May 9th 2011 7:07PM Zelius said
I love Steam with a passion, but they seem to have these issues often when a popular game gets discounted.
Posted: May 9th 2011 7:33PM (Unverified) said
So, is it time for the Brink Uk/Eu activation problem ?
http://forums.steampowered.com/forums/showthread.php?t=1880509
http://forums.steampowered.com/forums/showthread.php?t=1880509
Posted: May 9th 2011 8:37PM Fox318 said
They had the exact same problem during the X-Mas sale with Crysis too. EA needs to get their act together.
Posted: May 10th 2011 8:06AM Playace said
Mine just crashes every time I change a setting.






