Call it another "hiccup" in Sony's bumpy road to getting the PlayStation Network back up and running, securely: The company has disabled PSN sign-in access on its PlayStation-related websites for "essential maintenance" purposes.
"Clarification: this maintenance doesn't affect PSN on consoles," tweeted PlayStation Blog EU this morning, "only the website you click through to from the password change email." A follow-up tweet added, "We'll let you know as soon as the landing page is back online."
Although Sony has yet to specify the reason for the maintenance outage, the action follows users' discovery of a potential exploit of the PSN password change function on Sony's websites. UK gaming news site Nyleveia was the first to sound the alarm when it warned, "A new hack is currently doing the rounds in dark corners of the internet that allows the attacker the ability to change your password using only your account's email and date of birth."
In actuality, it was not so much a "hack" as it was a critical oversight by Sony, which had not changed the PSN password reset method on its websites when it began to partially relaunch the service last weekend. Any website user, nefarious or not, needed only to provide a PSN account's associated email address and the account holder's date of birth to change the password -- information that was stolen by hackers during the PSN breach last month.
Needless to say, if you have received an email confirming your PSN password has been changed (and you didn't change it yourself), you should contact Sony. For now, the password reset function has been disabled on Sony's websites.
"Unfortunately this also means that those who are still trying to change their password via Playstation.com or Qriocity.com will be unable to do so for the time being," Sony said in a statement posted by Eurogamer. "This is due to essential maintenance and at present it is unclear how long this will take."
Update: Sony has issued a statement on PlayStation Blog, describing the issue as "a URL exploit that we have subsequently fixed." The company adds, "Consumers who haven't reset their passwords for PSN are still encouraged to do so directly on their PS3. Otherwise, they can continue to do so via the website as soon as we bring that site back up."
Reader Comments (84)
Posted: May 18th 2011 12:03PM copa said
Clearly, the Japanese government had the right idea. They were smart to prevent PSN from coming back up until Howard Stringer's Insane Clown Posse could prove that they were serious about meeting industry standards for security this time.
And obviously, these clowns still aren't serious.
And obviously, these clowns still aren't serious.
Posted: May 18th 2011 12:32PM Insane Koala said
@copa
HEY! thats not nice, these "clowns" in charge of security are not actually clowns. Sony just hired some KFC workers instead.
Reply
HEY! thats not nice, these "clowns" in charge of security are not actually clowns. Sony just hired some KFC workers instead.
Posted: May 18th 2011 2:34PM End User said
@sweenish While their actions in regards to PSN approval are nice, I wouldn't go so far as to say they're "looking out for the people," considering how they've been trying to downplay and cover up the issues at Fukushima.
TEPCO finally admits meltdown:
http://www.telegraph.co.uk/news/worldnews/asia/japan/8509502/Nuclear-meltdown-at-Fukushima-plant.html
Nuclear plant engineer says government suppressing information:
http://news.bbc.co.uk/2/hi/asia-pacific/9423880.stm
Former editor of Japan Times says same:
http://www.globalresearch.ca/index.php?context=va&aid=23676
Reply
TEPCO finally admits meltdown:
http://www.telegraph.co.uk/news/worldnews/asia/japan/8509502/Nuclear-meltdown-at-Fukushima-plant.html
Nuclear plant engineer says government suppressing information:
http://news.bbc.co.uk/2/hi/asia-pacific/9423880.stm
Former editor of Japan Times says same:
http://www.globalresearch.ca/index.php?context=va&aid=23676
Posted: May 18th 2011 2:35PM End User said
Former Hitachi engineer claims Tepco coverup:
http://www.bloomberg.com/news/2011-03-23/fukushima-engineer-says-he-covered-up-flaw-at-shut-reactor.html
Too much radiation? Just raise the acceptable levels.
http://www.globalresearch.ca/index.php?context=va&aid=24611
http://www.telegraph.co.uk/news/worldnews/asia/japan/8468970/Japan-Fukushima-50-criticise-inconsistent-information.html
...and on and on.
It's nice that they're keeping an eye on the PSN, but they've got bigger fish to nuke... er... fry. Not that they should ignore everything else, but let's not go on about how much they "care about the people."
(and keep in mind how this has all pretty much fallen off the map in the US media, as reactors continue to blow)
...awaiting downvotes.
Reply
http://www.bloomberg.com/news/2011-03-23/fukushima-engineer-says-he-covered-up-flaw-at-shut-reactor.html
Too much radiation? Just raise the acceptable levels.
http://www.globalresearch.ca/index.php?context=va&aid=24611
http://www.telegraph.co.uk/news/worldnews/asia/japan/8468970/Japan-Fukushima-50-criticise-inconsistent-information.html
...and on and on.
It's nice that they're keeping an eye on the PSN, but they've got bigger fish to nuke... er... fry. Not that they should ignore everything else, but let's not go on about how much they "care about the people."
(and keep in mind how this has all pretty much fallen off the map in the US media, as reactors continue to blow)
...awaiting downvotes.
Posted: May 18th 2011 12:04PM ShadowXIII said
Posted: May 18th 2011 12:09PM NaeemTHM said
@ShadowXIII
We'll need the collective force of all facepalm's for this blunder:
http://files.redux.com/images/bc4cb2d18aeb36e8e218829d24ed3978/raw
Reply
We'll need the collective force of all facepalm's for this blunder:
http://files.redux.com/images/bc4cb2d18aeb36e8e218829d24ed3978/raw
Posted: May 18th 2011 12:16PM ShadowXIII said
@NaeemTHM
Ah Legion facepalm does have a soothing effect.
I just can't seem to win today... I need find a way to contact Charlie Sheen so he can tell me how.
Reply
Ah Legion facepalm does have a soothing effect.
I just can't seem to win today... I need find a way to contact Charlie Sheen so he can tell me how.
Posted: May 18th 2011 12:17PM thisredengine said
@ShadowXIII This one was always my favorite:
http://www.funnypictureblog.com/wp-content/uploads/2010/05/face-palm.gif
Reply
http://www.funnypictureblog.com/wp-content/uploads/2010/05/face-palm.gif
Posted: May 18th 2011 12:33PM Dark Archon PSN Archonik XBL Dar said
@thisredengine Personally. love this one:
http://www.youtube.com/watch?v=t44EAsLwGWA
Reply
http://www.youtube.com/watch?v=t44EAsLwGWA
Posted: May 18th 2011 11:51PM ShadowXIII said
@thisredengine
Sweet! I archived that one :).
...hey uh, why all the hate today? Holy crap, downvote extravaganza.
Reply
Sweet! I archived that one :).
...hey uh, why all the hate today? Holy crap, downvote extravaganza.
Posted: May 18th 2011 12:05PM Dirty said
Wow. I think it's time for an intervention.
Posted: May 18th 2011 12:19PM thisredengine said
@Johnny Marcone An invention on eating too much? I'm there.
Reply
Posted: May 18th 2011 5:17PM Chibi Chaingun said
@Dirty
I think Joystiq's downvote button got hacked by ChrisD AggieCEO.
Reply
I think Joystiq's downvote button got hacked by ChrisD AggieCEO.
Posted: May 18th 2011 12:05PM gatotsu911 said
It's probably a bad sign for a major electronics company when its userbase are doing a better job minding its security than its paid employees.
Posted: May 18th 2011 12:18PM thisredengine said
@gatotsu911 Wait a sec. You mean they have people on the payroll in charge of IT security? j/k
Reply
Posted: May 18th 2011 12:06PM Chris DPSN AggieCEO XBLThe Aggi said
before all the hell breaks loose....
Yahoo had/has the same issue....I dont know HOW many times I gained access to people's yahoo accounts simply by knowing their DoB, email address, and maybe a zipcode.....
people calling not knowing the difference between a hack and an exploit on various sites, forums, and twitter are making my head hurt
Yahoo had/has the same issue....I dont know HOW many times I gained access to people's yahoo accounts simply by knowing their DoB, email address, and maybe a zipcode.....
people calling not knowing the difference between a hack and an exploit on various sites, forums, and twitter are making my head hurt
Posted: May 18th 2011 12:15PM bitcrusherrr said
@Chris DPSN AggieCEO XBLThe Aggi
Nice to see someone who talks sense.
Reply
Nice to see someone who talks sense.
Posted: May 18th 2011 12:16PM Helghast102 said
@Chris DPSN AggieCEO XBLThe Aggi
This
So much this
Reply
This
So much this
Posted: May 18th 2011 1:02PM Chris DPSN AggieCEO XBLThe Aggi said
@Acosta02 did I say that? No....but dont make this a Sony thing...its not....other sites do it...and the fact that someone can gain control of your primary email address, then they can send passwords from your other various accounts, facebook, amazon, eBay, PayPal, your BANK perhaps....trust and believe, its FAR worse for someone using a basic exploit to gain access to your EMAIL address than a PSN account.....
Reply
Posted: May 18th 2011 1:02PM thisredengine said
@Acosta02 Where did he say that?? He was referring to gamers "not knowing the difference between a hack and an exploit".
Reply
Posted: May 18th 2011 1:44PM ytilanigiroon said
@Chris DPSN AggieCEO XBLThe Aggi
It is a Sony thing; not exclusively, but it is Sony, and it's kind of a big deal.
I don't know what the actual details of the exploit (which is essentially what hacking is, finding and using vulnerabilities) but if it actually was a combination of SQLi and some inside knowledge, it's a startling realization that a company as large as Sony could be compromised as easily as that.
Reply
It is a Sony thing; not exclusively, but it is Sony, and it's kind of a big deal.
I don't know what the actual details of the exploit (which is essentially what hacking is, finding and using vulnerabilities) but if it actually was a combination of SQLi and some inside knowledge, it's a startling realization that a company as large as Sony could be compromised as easily as that.
Posted: May 18th 2011 2:58PM ColorblindMonk said
@ytilanigiroon
You don't know the details, yet you go waving around a claim.
What I see Chris is trying to get at is that website exploits are a common thing. I've had my 3 email addresses compromised at least once and my Facebook twice over the past couple of years. It's news to many other people, though, because the PS3 is a more popular device. It happens more than people would think.
Reply
You don't know the details, yet you go waving around a claim.
What I see Chris is trying to get at is that website exploits are a common thing. I've had my 3 email addresses compromised at least once and my Facebook twice over the past couple of years. It's news to many other people, though, because the PS3 is a more popular device. It happens more than people would think.
Posted: May 18th 2011 3:17PM Chris DPSN AggieCEO XBLThe Aggi said
@Vidikron oh there is blame on Sony...thats a given....but people going APE shit over something that even a company that has being running servers for over a DECADE has been doing(Yahoo) is just overkill....they fixed it already....meanwhile yahoo left it there for YEARS....in fact it may even still be there....I'm not sure....I havent attempted to do it since 2006 or 2007
Reply
Posted: May 18th 2011 3:46PM Vidikron said
@Chris DPSN AggieCEO XBLThe Aggi
But the difference here is that information needed to change your password was just stolen in the initial hack! So not only is that an insecure method of allowing password changes, it's just plain negligent to leave that method in place after you just lost that very information. I really don't care what Yahoo does or does not do, Sony is blatanly negligent here.
Reply
But the difference here is that information needed to change your password was just stolen in the initial hack! So not only is that an insecure method of allowing password changes, it's just plain negligent to leave that method in place after you just lost that very information. I really don't care what Yahoo does or does not do, Sony is blatanly negligent here.
Posted: May 18th 2011 3:55PM ytilanigiroon said
@ColorblindMonk
Again; _IF_ the rumors are true it's a grim realization for big companies, and a huge opportunity for IS consultants and White/Black Hats.
The way Chris' post read to me was that people shouldn't be upset with Sony and that it wasn't a big deal, if only because other companies have had the same (or similar) issues. If you don't mind that your personal information was stolen, fine. Some people do mind.
I don't have a huge problem with it; because I never put any credit card info on my account, I don't use my home address or any actual personal information, and the e-mail and password I used varies for each of my consoles for this exact reason.
My case is not that common and a LOT of people use the same e-mail address/username for every service they have, and go so far as to add their debit and credit cards to their accounts for ease of use. So, yeah, it's a bit of a bigger deal than just not having service for a month, give or take a few hours.
Reply
Again; _IF_ the rumors are true it's a grim realization for big companies, and a huge opportunity for IS consultants and White/Black Hats.
The way Chris' post read to me was that people shouldn't be upset with Sony and that it wasn't a big deal, if only because other companies have had the same (or similar) issues. If you don't mind that your personal information was stolen, fine. Some people do mind.
I don't have a huge problem with it; because I never put any credit card info on my account, I don't use my home address or any actual personal information, and the e-mail and password I used varies for each of my consoles for this exact reason.
My case is not that common and a LOT of people use the same e-mail address/username for every service they have, and go so far as to add their debit and credit cards to their accounts for ease of use. So, yeah, it's a bit of a bigger deal than just not having service for a month, give or take a few hours.
Posted: May 18th 2011 4:16PM Chibi Chaingun said
@jsx
SDF must be out in full-force what with all the grayed out logical responses here.
Reply
SDF must be out in full-force what with all the grayed out logical responses here.
Posted: May 18th 2011 4:19PM Chibi Chaingun said
@ColorblindMonk
PS3 more popular than Facebook!? HAH, yeah.
Reply
PS3 more popular than Facebook!? HAH, yeah.
Posted: May 18th 2011 12:06PM mspiels said
This is getting pathetic.
Posted: May 18th 2011 12:07PM Banksyliveraa said
Fridgin ridiculous.
Posted: May 18th 2011 12:08PM mrmobius said
A bit early for a sequel surely?
Posted: May 18th 2011 12:21PM Chris DPSN AggieCEO XBLThe Aggi said
@mrmobius
I'm sure all the gaming sites are loving it....more 100k+ page hit articles
Reply
I'm sure all the gaming sites are loving it....more 100k+ page hit articles
Posted: May 18th 2011 12:08PM Arsenal said
Sony... I am disappoint.
Posted: May 18th 2011 12:55PM Marco le Polo said
Posted: May 18th 2011 12:08PM EliminatorZigma said
This is why we can't have nice things.
Posted: May 18th 2011 12:29PM Insane Koala said
@EliminatorZigma
haha you think the PSN is nice, thats hilarious! :P
Reply
haha you think the PSN is nice, thats hilarious! :P
Posted: May 18th 2011 12:14PM Once known as Shadsy said
Posted: May 18th 2011 12:14PM Captain Planet Planeteer Power said
Don't blame Sony. Blame the Internets.
It's evil.
Well the porn isn't but everything else about it is.
It's evil.
Well the porn isn't but everything else about it is.
Posted: May 18th 2011 12:34PM Stevetrop Man of Mystery said
@Captain Planet Planeteer Power
Its an evil series of tubes Captain,
Evil..................................
Reply
Its an evil series of tubes Captain,
Evil..................................
Posted: May 18th 2011 12:14PM jmood88 said
I guess Sony is now gonna blame hackers for anything that goes wrong.







