IGDA looking for feedback on L.A. Noire development conditions
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The International Game Developers Association, a game industry non-profit organization, is responding to this past weekend's report of continuous "crunch" and dictatorial working conditions at LA Noire development studio Team Bondi by launching a full investigation. According to IGDA chair Brian Robbins, the organization will be soliciting reports, "positive or negative," from "any Team Bondi employee and/or family member."
Robbins told Develop, "Reports of 12-hour a day, lengthy crunch time, if true, are absolutely unacceptable and harmful to the individuals involved, the final product, and the industry as a whole," echoing sentiments made in the past by a variety of game industry leaders. He also encouraged the aforementioned folks tied to Team Bondi to shoot an email to "qol@igda.org," before he added, "But no lolcats please ... okay, maybe a few."
Robbins told Develop, "Reports of 12-hour a day, lengthy crunch time, if true, are absolutely unacceptable and harmful to the individuals involved, the final product, and the industry as a whole," echoing sentiments made in the past by a variety of game industry leaders. He also encouraged the aforementioned folks tied to Team Bondi to shoot an email to "qol@igda.org," before he added, "But no lolcats please ... okay, maybe a few."
Reader Comments (46)
Posted: Jun 28th 2011 1:06PM Fire Walk With Me said
Beatings will continue until morale improves.
Posted: Jun 28th 2011 1:08PM The Cole Train said
Ruh roh Shaggy!
Posted: Jun 28th 2011 1:15PM i77ogical said
This happened everyplace I worked for years and years ... it's "normal" in media professions, and only unionization will stop/change it. Most workers only do it for ten or so years, then either get promoted to manager status, where they get to hold the whip and go home on weekends, or they age-out of the industry and go do something else.
Companies misuse worker talent so often, the thousands of extra hours on a project are usually is due to indecision by managers, and disagreements at the top about what they're trying to accomplish. The workers pay for the boss's mistakes.
Companies misuse worker talent so often, the thousands of extra hours on a project are usually is due to indecision by managers, and disagreements at the top about what they're trying to accomplish. The workers pay for the boss's mistakes.
Posted: Jun 28th 2011 1:30PM An Unnamed Mob said
@i77ogical
Thumbs freakin' up.
In TV and film, the post FX guys get screwed in just the same way, whereas actors and others on set are protected and compensated for overtime.
And totally true that once you're in a position to organize this kind of thing, you're also in a position of leadership where it wouldn't benefit you as much.
Reply
Thumbs freakin' up.
In TV and film, the post FX guys get screwed in just the same way, whereas actors and others on set are protected and compensated for overtime.
And totally true that once you're in a position to organize this kind of thing, you're also in a position of leadership where it wouldn't benefit you as much.
Posted: Jun 28th 2011 2:26PM (Unverified) said
@Raffi256 Well that's one of the stupidest things I've read all day.
Reply
Posted: Jun 28th 2011 3:11PM Daverator said
@Raffi256
You know you are probably right.. These people probably don't enjoy sleep and home and don't have lives (not now anyways, that's what work is for). It is really swell of development studios to give them something to do without any overtime compensation or the like.
/s
Reply
You know you are probably right.. These people probably don't enjoy sleep and home and don't have lives (not now anyways, that's what work is for). It is really swell of development studios to give them something to do without any overtime compensation or the like.
/s
Posted: Jun 28th 2011 1:17PM Gaddes said
I hate to say it, but 12 hour days aren't unusual at all in games. I appreciate them bringing it up, but it's not like devs can do much about it when the publisher's coercing them into stuff like this.
Posted: Jun 28th 2011 1:33PM An Unnamed Mob said
@Gaddes
Well of COURSE you can do something about it. If everyone refuses to come in, they can't just dissolve the company. They need you, and if you organize, then you actually have some leverage.
Reply
Well of COURSE you can do something about it. If everyone refuses to come in, they can't just dissolve the company. They need you, and if you organize, then you actually have some leverage.
Posted: Jun 28th 2011 1:37PM Gaddes said
@An Unnamed Mob If only it were that easy. In this economic climate you aren't going to be able to get a large enough group to be willing to walk out like that. Plus, people are so desperate for work that it'll be easy for them to get replacements. There's a reason this industry hasn't been able to get a union yet.
Reply
Posted: Jun 28th 2011 3:39PM Pixel Addict said
@Gaddes
I agree, seeing how we are both high profiled game developers. Hell, you've probably done 12 hrs in the snow, uphill, with only Windows Vista to work with. All those millions of spoiled Americanized workers with their 8 hrs a day "I want to see my children" types. I bet those lazy Team Bondai workers wanted to have 30 min lunches and to be paid their hundred of hours of overtime too. The bums.
Reply
I agree, seeing how we are both high profiled game developers. Hell, you've probably done 12 hrs in the snow, uphill, with only Windows Vista to work with. All those millions of spoiled Americanized workers with their 8 hrs a day "I want to see my children" types. I bet those lazy Team Bondai workers wanted to have 30 min lunches and to be paid their hundred of hours of overtime too. The bums.
Posted: Jun 28th 2011 3:54PM Gaddes said
@Pixel Addict
Wow, aim your ridiculous sarcasm towards someone that deserves it. I'm in NO way condoning their behavior, I'm just explaining why the hell this has perpetuated. I DO work in games, so I HAVE experienced this firsthand. Granted it was only with 2 games, but that's still more than enough to fully experience this kind of crazy work schedule. Would I like the games industry to finally get a union? OF COURSE. Will it happen anytime soon? No freaking way.
All you guys with notions of how easy it ought to be to switch things around obviously don't know how difficult it is to do so. The more these companies keep raking in money, the less likely they're going to be to entertain ideas of treating people fairly. Yeah you have the rare ones that actually give a crap about their staff, and I love them for doing so... but that is always a voluntary thing.
Reply
Wow, aim your ridiculous sarcasm towards someone that deserves it. I'm in NO way condoning their behavior, I'm just explaining why the hell this has perpetuated. I DO work in games, so I HAVE experienced this firsthand. Granted it was only with 2 games, but that's still more than enough to fully experience this kind of crazy work schedule. Would I like the games industry to finally get a union? OF COURSE. Will it happen anytime soon? No freaking way.
All you guys with notions of how easy it ought to be to switch things around obviously don't know how difficult it is to do so. The more these companies keep raking in money, the less likely they're going to be to entertain ideas of treating people fairly. Yeah you have the rare ones that actually give a crap about their staff, and I love them for doing so... but that is always a voluntary thing.
Posted: Jun 28th 2011 6:57PM An Unnamed Mob said
@Gaddes
It isn't that easy to get replacements. Most code, art and design jobs take months of rampup for a new employee to be effective, and that's assuming the more experienced guys are there to train them.
Even if you could find talented people to replace them immediately, it would be bedlam for any project.
In short, your employer needs you... a lot.
Reply
It isn't that easy to get replacements. Most code, art and design jobs take months of rampup for a new employee to be effective, and that's assuming the more experienced guys are there to train them.
Even if you could find talented people to replace them immediately, it would be bedlam for any project.
In short, your employer needs you... a lot.
Posted: Jun 28th 2011 1:29PM Poor Tom said
@chocobox I agree but if you think the developers are mistreated you should look into how most companies treat their QA departments. It's at least a few hundred rungs lower on the ladder. Some might chime in and take a jab at QA saying they aren't worth caring about, but the truth is that no game would ever get released without a QA team.
Posted: Jun 28th 2011 1:30PM RussellGorall said
I'd like to complain about having to try playing it.
Posted: Jun 28th 2011 1:31PM (Unverified) said
McNamara's arrogance in the original article didn't help him. I'm not familiar with employment laws down in Australia, but I wouldn't be suprised if Team Bondi gets a crash course in them in the near future.
Posted: Jun 28th 2011 1:37PM aughscreennames said
Sounds like it would suck working for Rockstar, this isnt the first time theyve gotten complaints of slave labor.
Posted: Jun 28th 2011 1:41PM kentuckyfried said
12 hrs a day, for months on end, will eventually grind a person down to a pulp.
Explains why the handful of game devs I've meet seem to be very angry and bitter. And these are guys who are working at 2nd or 3rd tier companies.
I appreciate Team Bondi's efforts at crafting a beautiful game, but it shouldn't be at the cost of employees' mental and physical health.
Explains why the handful of game devs I've meet seem to be very angry and bitter. And these are guys who are working at 2nd or 3rd tier companies.
I appreciate Team Bondi's efforts at crafting a beautiful game, but it shouldn't be at the cost of employees' mental and physical health.
Posted: Jun 28th 2011 1:43PM HokieKC said
The IGDA sure sounds like an American workers union based on these 'investigations'. Unions have been severely damaging to any industry they have touched in America.
Posted: Jun 28th 2011 2:10PM TomSawyer187 said
@HokieKC
To a point I agree with you. When unions get bloated with a lot of bureaucracy then you see issues like with the Auto Unions. Does this mean when the auto unions started it was severely damaging to the industry? No (imho), it was necessary to keep companies from working their employees to the bone for little compensation.
These devs deserve to either be properly compensated for the overtime they were required to put in ( I am assuming they are salary which usually doesn't get compensation for overtime) or Team Bondi needed to staff properly to avoid over extending their workers. God forbid they take a 1 - 2% hit to their profits for not running their company like its a cotton field.
Reply
To a point I agree with you. When unions get bloated with a lot of bureaucracy then you see issues like with the Auto Unions. Does this mean when the auto unions started it was severely damaging to the industry? No (imho), it was necessary to keep companies from working their employees to the bone for little compensation.
These devs deserve to either be properly compensated for the overtime they were required to put in ( I am assuming they are salary which usually doesn't get compensation for overtime) or Team Bondi needed to staff properly to avoid over extending their workers. God forbid they take a 1 - 2% hit to their profits for not running their company like its a cotton field.
Posted: Jun 28th 2011 2:37PM HokieKC said
@TomSawyer187 - Sounds to me like the greed now is coming from the workers. They weren't complaining when they had a job and working the normal long hours prior to a games' release (not abnormal at all) and didn;t know if the game was going to be a success.
Now that the game is released and a huge hit these employees want more than just their salary. They're claiming 'abuse' and other various crap apparently.
And all these 'associations' and quasi-unions do to industries is impose restrictions, fines, mandates, etc. and cripple their own industries long-term. Development studios would be wise to ignore the IGDA.
Reply
Now that the game is released and a huge hit these employees want more than just their salary. They're claiming 'abuse' and other various crap apparently.
And all these 'associations' and quasi-unions do to industries is impose restrictions, fines, mandates, etc. and cripple their own industries long-term. Development studios would be wise to ignore the IGDA.
Posted: Jun 28th 2011 2:51PM SpookyApparition said
@HokieKC "Sounds to me like the greed now is coming from the workers. They weren't complaining when they had a job and working the normal long hours prior to a games' release (not abnormal at all) and didn;t know if the game was going to be a success.
Now that the game is released and a huge hit these employees want more than just their salary. They're claiming 'abuse' and other various crap apparently. "
sorry, but this is just factually inaccurate. read the actual IGN article, which states numerous times that many, MANY workers left during the development of the game because the conditions were terrible, and the ones who stayed weren't paid properly for the hours they worked. additionally, there is no profit-seeking from the team bondi workers; they were contacted and agreed to speak anonymously about the conditions.
difference of opinions about unions is fine, but don't attribute motivations to workers that exist nowhere but in your unfounded assumptions.
Reply
Now that the game is released and a huge hit these employees want more than just their salary. They're claiming 'abuse' and other various crap apparently. "
sorry, but this is just factually inaccurate. read the actual IGN article, which states numerous times that many, MANY workers left during the development of the game because the conditions were terrible, and the ones who stayed weren't paid properly for the hours they worked. additionally, there is no profit-seeking from the team bondi workers; they were contacted and agreed to speak anonymously about the conditions.
difference of opinions about unions is fine, but don't attribute motivations to workers that exist nowhere but in your unfounded assumptions.
Posted: Jun 28th 2011 2:56PM i77ogical said
@HokieKC
You are severely misled in your opinions. Your confident explanations are exactly the abuses of capitalism, and the fact that you are so belittling to workers, so comfortable in saying it's normal to work 12 hour + days for upwards of years and years, check the development time of this game, and in characterizing worker complaints as money-grubbing, when workers are simply not able to speak out while the game is still in development; your harsh attitudes prove the point of media workers everywhere--from gaming, to movie/television, to advertising, to web design--that the company/worker connection is really an abusive one, when creative development becomes "chase the fly from room to room."
Team Bondi's owners, and Rockstar Games, are doing great, on the backs of hundreds of workers. "Too bad," you say. Yeah, it is too bad.
Reply
You are severely misled in your opinions. Your confident explanations are exactly the abuses of capitalism, and the fact that you are so belittling to workers, so comfortable in saying it's normal to work 12 hour + days for upwards of years and years, check the development time of this game, and in characterizing worker complaints as money-grubbing, when workers are simply not able to speak out while the game is still in development; your harsh attitudes prove the point of media workers everywhere--from gaming, to movie/television, to advertising, to web design--that the company/worker connection is really an abusive one, when creative development becomes "chase the fly from room to room."
Team Bondi's owners, and Rockstar Games, are doing great, on the backs of hundreds of workers. "Too bad," you say. Yeah, it is too bad.
Posted: Jun 28th 2011 5:33PM TomSawyer187 said
@i77ogical
Exactly, if I could I would have given my 60 bucks directly to the developers that worked on the great game that has been giving me hours of enjoyment. But instead they get pennies on the dollar compared to the suits that did little to nothing for the game.
@HokieKC
I am all for capitalism but like anything in life it needs checks and balances. Unfettered capitalism is just as likely to lead to communism as socialism will.
Reply
Exactly, if I could I would have given my 60 bucks directly to the developers that worked on the great game that has been giving me hours of enjoyment. But instead they get pennies on the dollar compared to the suits that did little to nothing for the game.
@HokieKC
I am all for capitalism but like anything in life it needs checks and balances. Unfettered capitalism is just as likely to lead to communism as socialism will.
Posted: Jun 28th 2011 1:48PM ryamkajr said
Smoke and mirrors. The IGDA has no legal standing or authority to do anything about this other than showboat in the press.
Posted: Jun 28th 2011 2:32PM ryamkajr said
@chocobox
Bringing the issue out in the open will have little impact, if there is no authority to act on the issues. Team Bondi is in a very small market, if you consider game companies working in Australia. It is not like employees who want to work in game design in AUS have many other options to work on big projects. Team Bondi knows what they have, and if the employees get uppity they can be replaced by other eager workers (permanent or contract).
Same with the US, although there are a lot more options here. Employees ARE expendable. Look at broad teams are disbanded once a project is complete, with only a core component retained for support or to start on the next project. Game design is a project based process. There is an ebb/flow to the staffing needs. There is no need for 100% full time employment in this industry. Add in that we are starting to end one generation and start the next, there will be many more projects cancelled/new ones started there will be the associated changes in staffing. If people want to work in the industry , they will put up with the shit.
And if they try to unionize, well, the big game companies will keep the mgmt and primary design here in teh US and then farm out the development/asset generation to other countries where there are no unions. Those are the facts. And it is just business.
Reply
Bringing the issue out in the open will have little impact, if there is no authority to act on the issues. Team Bondi is in a very small market, if you consider game companies working in Australia. It is not like employees who want to work in game design in AUS have many other options to work on big projects. Team Bondi knows what they have, and if the employees get uppity they can be replaced by other eager workers (permanent or contract).
Same with the US, although there are a lot more options here. Employees ARE expendable. Look at broad teams are disbanded once a project is complete, with only a core component retained for support or to start on the next project. Game design is a project based process. There is an ebb/flow to the staffing needs. There is no need for 100% full time employment in this industry. Add in that we are starting to end one generation and start the next, there will be many more projects cancelled/new ones started there will be the associated changes in staffing. If people want to work in the industry , they will put up with the shit.
And if they try to unionize, well, the big game companies will keep the mgmt and primary design here in teh US and then farm out the development/asset generation to other countries where there are no unions. Those are the facts. And it is just business.
Posted: Jun 28th 2011 4:25PM Courtney said
@ryamkajr
Actually shining light on it can do incredible things. Look back at the EA Spouse fiasco from a few years ago.
Just the stories that have come out are going to have an affect on Team Bondi in Sydney. How big is the possible hiring pool there for them? Any prospective employee who googles them will find all these references to abusive working conditions, which will make it likely that future employees will either negotiate better contracts or simply not work there at all.
Finally, there may well be publishers who are not willing to fund a company that has ended up in a public squabble about worker conditions.
Sunshine in dark places is sometimes all the authority or power that you need to make change.
Reply
Actually shining light on it can do incredible things. Look back at the EA Spouse fiasco from a few years ago.
Just the stories that have come out are going to have an affect on Team Bondi in Sydney. How big is the possible hiring pool there for them? Any prospective employee who googles them will find all these references to abusive working conditions, which will make it likely that future employees will either negotiate better contracts or simply not work there at all.
Finally, there may well be publishers who are not willing to fund a company that has ended up in a public squabble about worker conditions.
Sunshine in dark places is sometimes all the authority or power that you need to make change.
Posted: Jun 28th 2011 2:08PM Dick Socrates said
The whole industry smells of shit right now. The naked lust for money is out of control. Who cares who you step on and damage along the way? Rockstar don't, Activision don't, EA don't. It's all about exploitation by the few of the many. The workers are exploited, the consumer is being exploited with ridiculously high prices and then guaranteed DLC of content that was absolutely, definitely, 100% finished before the game went gold.
And it will never stop because the consumer is weak. If they found out people were being murdered in order to make CoD10 they would think "Hmm, that's really bad... but... I NEED this game."
You're all idiots!
And it will never stop because the consumer is weak. If they found out people were being murdered in order to make CoD10 they would think "Hmm, that's really bad... but... I NEED this game."
You're all idiots!
Posted: Jun 28th 2011 4:04PM Goldenspiral said
@Dick Socrates
I stopped reading after "naked lust". I'm not sure what you are referring to later in your post, but I'm pretty sure the industry needs more "naked lust" in general - those Leisure Suit Larry games aren't cutting it anymore.
Reply
I stopped reading after "naked lust". I'm not sure what you are referring to later in your post, but I'm pretty sure the industry needs more "naked lust" in general - those Leisure Suit Larry games aren't cutting it anymore.
Posted: Jun 28th 2011 2:33PM iceveiled said
It happened. The game came and went.
IGDA should interview past employees and should use that data to overwatch Bondi's NEXT game, not go on a witch hunt for something that already happened.
IGDA should interview past employees and should use that data to overwatch Bondi's NEXT game, not go on a witch hunt for something that already happened.
Posted: Jun 28th 2011 2:52PM Anticrawl said
@chocobox
You think developers are treated bad just look into the QA departments of big studios. Not only are the working conditions similar to sweatshops for some publishers/studios but they are at constant battle with the dev team, producers and executive department. Not only that but they are the first to be blamed by their gaming peers (outside of workplace).
You think developers are treated bad just look into the QA departments of big studios. Not only are the working conditions similar to sweatshops for some publishers/studios but they are at constant battle with the dev team, producers and executive department. Not only that but they are the first to be blamed by their gaming peers (outside of workplace).
Posted: Jun 28th 2011 2:54PM Anticrawl said
They get away with doing illegal things like "requiring overtime" since everyday in the gaming industry your job is on the line and can be replaced at a moments notice. They say we need you to work overtime and if you don't then they'll find a reason to put you on the back burner (previous absences, or rare instances of failing to be productive in the past) or fire you. Shutting your mouth and doing as your told is the only way to survive in the industry, take the whip and let the whipper know you not only will comply but enjoy it.
Posted: Jun 28th 2011 3:28PM eat it said
puh-lease
The only reason they are "investigating" this is because it's in Bondi. This investigation will last 2 hours a day and the rest will be a paid vacation filled surfing and hanging out on the beach and going to bars all day long.
This is like when the higher-ups visit the Miami office for "work."
The only reason they are "investigating" this is because it's in Bondi. This investigation will last 2 hours a day and the rest will be a paid vacation filled surfing and hanging out on the beach and going to bars all day long.
This is like when the higher-ups visit the Miami office for "work."
Posted: Jun 28th 2011 6:13PM ChickenSalad said
@eat it
Well, that might make sense if the Team Bondi office was anywhere near Bondi Beach... Not a lot of surfing to be had in inner city Sydney in the middle of winter.
Reply
Well, that might make sense if the Team Bondi office was anywhere near Bondi Beach... Not a lot of surfing to be had in inner city Sydney in the middle of winter.
Posted: Jun 28th 2011 3:33PM Special Agent Bob said
@chocobox
Just for the IGDA head to tell them they got the wrong guy and the abuse is still continuing.
Just for the IGDA head to tell them they got the wrong guy and the abuse is still continuing.
Posted: Jun 28th 2011 3:53PM Gaddes said
@Pixel Addict
Wow, aim your ridiculous sarcasm towards someone that deserves it. I'm in NO way condoning their behavior, I'm just explaining why the hell this has perpetuated. I DO work in games, so I HAVE experienced this firsthand. Granted it was only with 2 games, but that's still more than enough to fully experience this kind of crazy work schedule. Would I like the games industry to finally get a union? OF COURSE. Will it happen anytime soon? No freaking way.
All you guys with notions of how easy it ought to be to switch things around obviously don't know how difficult it is to do so. The more these companies keep raking in money, the less likely they're going to be to entertain ideas of treating people fairly. Yeah you have the rare ones that actually give a crap about their staff, and I love them for doing so... but that is always a voluntary thing.
Wow, aim your ridiculous sarcasm towards someone that deserves it. I'm in NO way condoning their behavior, I'm just explaining why the hell this has perpetuated. I DO work in games, so I HAVE experienced this firsthand. Granted it was only with 2 games, but that's still more than enough to fully experience this kind of crazy work schedule. Would I like the games industry to finally get a union? OF COURSE. Will it happen anytime soon? No freaking way.
All you guys with notions of how easy it ought to be to switch things around obviously don't know how difficult it is to do so. The more these companies keep raking in money, the less likely they're going to be to entertain ideas of treating people fairly. Yeah you have the rare ones that actually give a crap about their staff, and I love them for doing so... but that is always a voluntary thing.
Posted: Jun 28th 2011 5:33PM yellowtrash said
So will the IGDA investigators be able to choose whether its a Truth, Doubt or Lie?
Posted: Jun 28th 2011 7:09PM afterburner1978 said
Its a shame that people were treated that way, but damn don't I love the final product!
Posted: Jun 28th 2011 7:29PM (Unverified) said
Why is this a big deal? Fresh out of med school residents are expected to work 12-16 hour days, sometimes working into the next day without sleep and are paid less than minimum wage. Add onto this the pressure of paying back your obscene student loans for medical school before the interest gets out of hand and I'm sure your future doctor has it much rougher.
And that's just the field that I plan on entering, I'm certain that there are much more demanding ones out there.
And that's just the field that I plan on entering, I'm certain that there are much more demanding ones out there.
Posted: Jun 28th 2011 7:44PM benheckendorn said
To investigate this, the IGDA should walk around Team Bondi's offices until their controller shakes, lean over and then examine a hairbrush.
Posted: Jun 29th 2011 12:23AM (Unverified) said
While the workers are an important part of this story. Lets take a moment to point and laugh at the Team Bondi management for trying to zerg through this game costing themselves millions and years and years of extra time. You'd think the publishers and investors would be attentive of these management situations.








