
Stringer responded by saying the question was understandable, and then apologized for the inconvenience (again). He said Sony is working to strengthen its information management systems to their "maximum."
Stringer also told shareholders that, following the resumption of PSN services, 90% of users have returned. Presumably, that's 90% of the users who can return, a group that doesn't include anyone in Japan since PSN access (specifically the store) hasn't been fully reactivated.

