Some instances of Commander Shepard are embarking on Mass Effect 3
's climactic campaign with some alterations. The galaxy's most important (and most imported) face is not being properly preserved in the transfer between some games of Mass Effect 2
and Mass Effect 3
), prompting BioWare to work on a correction.
According to BioWare's Community Coordinator, Chris Priestly, "The issue is likely in how faces were detected when imported from Mass Effect 1
into Mass Effect 2
, and we're working on the best way to correct it for affected players." In our experience, a wonky import process only messes with facial data, and none of Shepard's recorded actions throughout the previous games.
If you're driven mad by inconsistent canon -- or can't bear the thought of Shepard being vain enough to get some touch-ups before his last stand -- BioWare is pointing you to a set of user-made tools
for the PC version. As far as we know, this is the only time we'll ever recommend DIY facial surgery.