Best Buy is reportedly making recompense for its cancellation of BioShock Infinite
pre-orders by offering the game for free to some affected customers.
"We would like to make it up to you by sending you this product, via expedited shipping, free of charge," reads an email obtained by SideQuesting
. "You can expect to receive your product around the street date or when the inventory becomes available."
The generous customer service move affects both Xbox 360 and PS3 orders, as those were the ones hit by the glitch that reportedly caused over 3,000 pre-order cancellations