Noting that the two companies recently extended their licensing agreement through 2016, Tommo now demands SNK to "retract its press release and any attempts to terminate the license agreement." Though SNK advised customers to contact retail sources for Neo Geo X Gold returns and exchanges, Tommo announced that it will continue to provide customer service and warranty support for the unit and its games.
Debuting late last year, the Neo Geo X Gold is a portable console and plug-and-play unit that includes several games originally released for SNK's 16-bit Neo Geo system. Tommo followed up the console's launch with five additional game pack releases, expanding the system's library to more than 30 games.
Worldwide publisher and manufacturer of games and accessories continues to support and distribute NEOGEO X
Los Angeles, Calif. – October 7, 2013 – Tommo, Inc., today responded to the press release that appeared on the SNK PLAYMORE USA Corp website last week. Tommo, Inc. denies that any breach of contract exists in their agreement with SNK PLAYMORE USA Corp and are continuing to support and market the popular NEOGEO X GOLDentertainment system, its accessories, and games. Due to the popularity of the system, Tommo and SNK extended the agreement earlier this year until 2016. Tommo fully expects this agreement to be honored by all parties. To date, Tommo has performed all of its obligations under its license agreement with SNK and is disappointed by SNK's sudden and unjustified termination of the agreement. Tommo has demanded that SNK retract its press release and any attempts to terminate the license agreement.
"Tommo is still taking care of all customer service and product warranties in North America as are our master distribution partners, Success in Asia and Blaze in Europe," said Jonathan Wan, CEO of Tommo, Inc.. "We're continuing to sell NEOGEO X products, including the NEOGEO X GOLD System, Arcade Stick, MEGA PACK Volume 1 and Classics Volumes 1-5. The license agreement which allows Tommo to sell and market these products remains in effect."
Tommo Inc. would like to thank the thousands of NEOGEO X fans who have shown amazing support for NEOGEO X in the last week and want them to know we will continue to support them, their NEOGEO X GOLD systems and products.