Though our review of the game was positive, once Battlefield 4 launched players were faced with months of ongoing connectivity issues, to the point where EA delayed development on the game's promised DLC packs in favor of fixing extant bugs. According to Wilson, this laundry list of malfunctions is the fault of a development team that was trying to do too much in too little time.
Though Wilson offers no apologies, he does point out that the Battlefield 4 development team worked hard to rectify the game's problems once they became apparent.
"For me, the situation we had was unacceptable," Wilson added. "For the team it was unacceptable. We have worked tirelessly since then to make sure the gameplay experience got to where it absolutely should have been at launch and we're focused on that and we continue to deliver value to that player base."
Despite his admission, Wilson refuses to claim that future games from the same team will be completely bug free. "It would be disingenuous for me to sit here and say, 'we will never have an issue again,' because that would mean we were never going to push the boundaries again," Wilson said. "And I don't want to be that company. I want to be a company that pushes to lead and innovate and be creative. But you can start to do things that give you a better handle and a better view about what the potential challenges might be."
EA's next attempt at a Battlefield entry, Battlefield Hardline, debuts on October 21, hopefully without the litany of problems that stalked its predecessor.