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UPDATE: xbox 360 Gears of War 2
After returning the first game CD/DVD and getting a new one and having the same problem of " Disk unreadable: please use soft cloth to clean disk "
While playing the game. I took the CD/DVD and looked at it under my shop magnifying glass.
I notice a discoloration or for lack of a better word a water mark splotch looking dark areas on the disk.
I compared it with the Gears of war disk and you could see the defects in the Gears of War 2 disk.
I compared it also with my othe game disks none of them had it except Gears of war 2.
This is a manufacturing failure to check their blank disks for defects before putting the games on them. This is for sure a defect in the disk. I am returning the 2nd disk of Gears or war 2. Both game disks were purchased at Wal-mart ( not that they have anthing to do with how the game was made). I hope this helps those of you that are getting the phantom "Disk unreadable: please clean with a soft cloth. Anytime while playing the game.

Yeah, this Gears of war 2 has big problems. I have a new Xbox 360 all games but this one plays fine. This game keeps crashing with "unreadable game disk. Please clean " Nothing wrong with how clean the disk is nor my console. This is the 2nd game CD I have and both of them do the same thing. I think it's just a programers software glictch. You and stumble throught the game if you keep restarting it buy who needs this hassle. Wish I knew who to contact at Epic. Like to give them a piece of my mind about being ripped off for the cost of the game.