John
Member since: Aug 15th, 2006
John's Latest Comments
Blog Activity
| Blog | # of Comments |
|---|---|
| Joystiq | 2 Comments |
| TUAW.com | 2 Comments |
| Engadget | 2 Comments |
| Engadget HD | 1 Comment |


We've got Leopard, what do you want to know?
Oct 26th 2007 12:15AM (Engadget)We've got Leopard, what do you want to know?
Oct 25th 2007 11:30PM (Engadget)Princeton students get free tunes that won't play on iPods
Dec 15th 2006 10:40AM (TUAW.com)Apple "genius" speaks out
Dec 8th 2006 4:35PM (TUAW.com)My perspective may be slightly skewed, but it seems that the Apple Retail Store experience is becoming worse every time I walk into one and the employees are progressively turning into elitist pricks... and no, I don't ever mention how long I've used Macs or that I used to work for Apple Retail when visiting. For me it's get in, check out the latest and greatest, and hopefully leave without having to deal with the employees. How is it even possible that someone was hired as a Mac Genius despite the fact that they don't even own a Mac? I knew that cronyism was starting to become a problem in the stores, but that's ridiculous.
Apple's retail training program was based on principles from luxury hotels and other service industries that stressed customer service and problem solving above all. To me, it seems like they've all forgotten that and the management they hired away from The GAP and other generic retailers have managed to run things into the ground. Stories like this sadden me, but I suppose they also make me thankful that I left when I did because otherwise my fond memories would probably be severely tainted. I agree that anyone that empathize with this "Mac Genius", seriously needs to grow-up and reconsider their career choices.
Wii component cables are retail-bound
Nov 6th 2006 2:50PM (Joystiq)Engadget HD giveaways: win a Philips 42PF9631D 42-inch plasma!
Sep 22nd 2006 7:04PM (Engadget HD)Apple wants your mommy to control WoW
Aug 15th 2006 7:08AM (Joystiq)