Schweppes7T4

I work in an outsourced call center for a certain large supplier of flash memory... In the QA department now, so its actually pretty fun (though the day after christmas I had to take calls again... about 4x as many calls as usual). Dealing with angry customers really isn't a big deal once you get used to it. We get a lot of people that claim they know a lot of about computers (them: "I spend all day building and fixing computers") but actually know nothing (me: "alright, well lets format that card" them: "...what's that mean?")

I can't speak for other centers, but I do know that everything here is recorded (even holds sometimes... keep singing along to the hold music, it makes me laugh). Also, everything should always be recorded. If they say there's no record of it, then either someone isn't doing their job, or the company is working with crap. Usually there's an audit trail for everyone who's touched a case. Also, get a case or confirmation number, that should always be generated when something has been done.

Just remember that a lot of times the people at the call center aren't making great money (I only make about $11/hr), and unless you get someone who actually enjoys what they do... it can get repetitive... and boring. If you've ever worked in retail, you know that the crap customers yell about is normally out of your control... its the same in a call center.

Now... telemarketers and outbound calls... that's a different story...

testing

i am leaving a comment to comment on comments

horde side x2

horde please!

i dunno... i have an Athlon FX-62 on an nForce board with a 8800GTX... i have no complaints, and after running a 9800 pro on my old box, i don't want to go back to ATI. when i eventually need a graphics boost, i've got an SLI slot just waiting for another 8800!

that was totally the first thing i thought as well.

my friend has a 24" acer, he has no complaints, but i personally like my 24" HP way more... the monitor is amazing, and bright enough that if i wanted, i could easily light my entire room with it...

well... salt is sodium chloride... chlorine can be poisonous in gasous form, but i seem to remember it takes larger amounts, otherwise you just get a little light headed. sodium itself is pretty neutral, though it degrades quickly when contacted with air.

i think my favorite scene is the part after the first right, right before leonidas meets xerxes. they're doing clean up killing, and leonidas says "there's no reason we can't be civil!", and the captain stabs the guy. i crack up every time i see that.

btw, bought it today and have already watched it twice. woo! SPARTAAA!!