Aidranampp

Congratulations to them winning the award for SW:TOR.

However, I have tried to contact them through personal and business contacts through their forums and their websites regarding this issue.

I have written about it on my website and twittered about it. I got a good amount of support but I thought I would sit tight and wait to see if I hear from EA/Bioware. I'll be starting a petition soon that I will be taking with me when I personally pay them a visit at a branch office requesting to talk to someone.

Yes, the game has subtitles, but so what? It's useless if visually impaired people still can't change the font size. Color helps, but font size would have been more helpful. The technology to help color blind people isn't ground-breaking, other MMOs like WoW have it.

The computer generated cinematics in SW:TOR don't have subtitles, and that deprives people who are physically unable to hear the movies, deaf or soundcard-less the full experience of enjoying these movies.

Just having subtitles doesn't win an award for accessibility when most MMOs have in-game dialogue subtitles, in my opinion. Blizzard got it right when they provided the option for subtitles for the in-game dialogue AND their computer generated movies in WoW.

To read more about it, you can find it here:
http://www.misspewpew.com/2012/01/dear-bioware-and-electronics-art/

If they could incorporate that, that would underscore my appreciation for the company because it would make a world of difference if deaf people can understand the movies with subtitles. Again, congrats to the folks behind SW:TOR on making it, uh... accessible?