my xbox 360 died the symptoms included the screen freezing into a checkerbord like pattern and then the three red lights of doom lighting up on reboot, i followed the instructions on the troubleshooting letter to no avail. personally i think it's one of the cooling mechanisms cause it works fine untill after a couple of minutes in play mode. then the heat starts causing a malfunction. I almost want to try and fix it my self but the thing is still under warranty. but so far i have no complaints on microsoft's customer service
Bored moron tortures Xbox 360 Customer Support
Jan 3rd 2007 7:44PM (Joystiq Xbox)