Jackson

Wow. This is shoddy journalism at its finest, and both the New York Times and Joystiq are to blame. The bill wouldn't ban violent videogames altoghether, but would prohibit the sale of violent videogames to minors. The distinction is ENORMOUSLY important. Confusing the group for the whole--welcome to Logical Fallacies 101.

The editors at Joystiq need to be proactive about fact checking before they just copy and paste stories.

I'm not saying I agree with the bill either (I don't), but you guys are usually good about this sort of thing. Wake up.

RedOctane is refusing to handle this problem internally, instead demanding those who made refund/exchange requests to go to the original retailer.

"Hi Jackson,
We wanted to let you know that we could not process your request due to the following reason:
Exchanges within 30 days for retail purchases will be provided only by the original retail location. Please see the retailer and your purchase receipt for more information."

Notwithstanding the inherent difficulties of returning merchandise to online retailers, why would any sensible consumer return one defective product for another product that is likely to be defective? If the problem is as widespread as is depicted, I would much rather RedOctane handle my return themselves. If I request RedOctane to do so, aren't they bound by the terms of the warranty to replace my item?

I'm getting the run around. RedOctane's QC department sucks.

I have the 95065 model (pedal jack on bottom next to communicator jack). I had no whammy bar issues, but 2 days after getting the game the guitar refuses to power up. I treated it with the utmost TLC, but what can you do.

I alerted RedOctane's support team to my issue by e-mail (no phone # listed on the website) and got a form message about the whammy bar issues, which has nothing to do with my problem.

Red Octane's QC team must be crapping itself.