REM
Member since: May 8th, 2007
REM's Latest Comments
Blog Activity
| Blog | # of Comments |
|---|---|
| Joystiq Xbox | 4 Comments |
Featured Stories
Super Joystiq Podcast 050: Magic 2014, Ace Patrol, Gran Turismo 6, Nvidia Shield
Posted on May 17th 2013 12:00PM

Mass Drama: Lawrence is sorry and Sessler speaks
Jan 28th 2008 1:26PM (Joystiq Xbox)Lawsuit prevents MS from talking about Live's status
Jan 14th 2008 12:51PM (Joystiq Xbox)Don't mess with Texas!
Win a Halo 3 beta code from X3F! [update 2]
May 16th 2007 5:19PM (Joystiq Xbox)Moore on 360 failure rates, Folding@Home, more
May 8th 2007 5:02PM (Joystiq Xbox)(I'm one of the 4 that T-boz is talking about)
When I got my refurbished 360 back from McAllen the DVD tray kept sticking. During my hour long conversation with tech support they told that if it works in the horizontal position that I should just keep it there. I said "I don't think so!" and told them "I want a brand new 360 since I paid for a new one, and if I wanted a refurbished Xbox I would have bought one and saved money!" I was told that it was up to the repair center to send me a brand new box and they couldn't make any guarantees. Then I went to a supervisor, same answer. I ended up taking the refurbished 360 back to the retailer (Sam's Wholesale) and they took it back with no questions asked. Even let me swap out the hard drive and apologized over and over. I went back home and filed a grievance against Microsoft, through their tech department. Never once did I get a "sorry for all the trouble or problems...NOT ONCE! This is xbox #3 for me and after one month I'm already starting to have problems again.