In case you think you misread that, Bach continues. "It speaks to the fact that they love their games and Xbox Live. Does it frustrate them? Yes. On the other hand, they know we're taking care of them," he said. Bach, who was not part of yesterday's executive reshuffle, covered quite a few topics (and managed to dodge most of them): the next Xbox console, Japan failures, a hinted Wii remote, "Wii 360" and the loss of Bizarre Creations.
Robbie Bach: broken Xbox 360s did not affect brand preference
In case you think you misread that, Bach continues. "It speaks to the fact that they love their games and Xbox Live. Does it frustrate them? Yes. On the other hand, they know we're taking care of them," he said. Bach, who was not part of yesterday's executive reshuffle, covered quite a few topics (and managed to dodge most of them): the next Xbox console, Japan failures, a hinted Wii remote, "Wii 360" and the loss of Bizarre Creations.
Analyst blames Xbox RRoD on MS-designed graphics chip
Speaking at the Design Automation Conference, Lewis said Microsoft tried to save a few million dollars by designing the Xbox 360's GPU in-house, rather than farming the design out to an experienced, approved application-specific integrated circuit vendor. Lewis chalked the high failure rate to Microsoft's inexperience designing such chips. "How many ASICs per year does Microsoft design? Not many.," Lewis said. "The ASIC vendor could have been able to design a graphics processor that dissipates much less power."
The irony is that Microsoft is widely believed to have gone to experienced ASIC-designer ATI for a redesigned Xbox 360 graphics chip in the middle of 2007. So, in addition to spending over a billion dollars on a warranty extension, Microsoft probably still ended up having to spend the few million dollars they were trying to avoid in the first place. Smooth move, ex-lax.
[Thanks copa.]
Poll: Are you having technical issues with GTA IV?

GTA IV Poll results: Achievements, DLC put 360 ahead
Continue reading GTA IV Poll results: Achievements, DLC put 360 ahead
"Red Light of Death": The new Red Ring?
Unlike the distinctive three red lights of the RRoD, the "E74" error is characterized by a blinking red light in the lower-right corner of the ring and graphical problems on the television. The problem has been known for a while but is currently not covered by Microsoft's extended three-year Xbox 360 warranty, which only applies to traditional Red Ring problems -- E74 sufferers have to shell out the money to ship their system in for repairs.
Microsoft apologizes for 360 'cleaning' with Bill Gates-signed replacement

Most companies in the gaming industry never really atone for their egregious errors -- if so, Nintendo would have sent us a check for the $180 in hard-earned allowance money that we blew on the retina-singeing Virtual Boy by now. However, our poor investment in Nintendo's unwieldy system can't compare to the tragedy endured by Nathaniel, whose personalized 360 was wiped clean during a RROD repair. Luckily, Bungie jumped to the rescue with an equally collectible Halo care package -- and a recent delivery from Microsoft served as the caboose to Nate's apologetic gravy train.
Included in said delivery was a handful of games and, most notably, a new 360 signed by the Xbox team, Bungie (including replacement artwork by Rooster Teeth Comics' Luke McKay) and, with the flourish of a solid gold pen, Bill Gates. Whether you call it an act of kindness or a lesson in public relations, we think it's a neat gesture from the folks at Microsoft -- a gesture young Nathaniel will only enjoy for the next four months, of course, at which point the button above Gates' John Hancock will blink a menacing scarlet, leaving Nate with a highly collectible paperweight.
RRoGDC? Xbox 360 failure shows up at trade show
Perhaps this is why the whole XNA area was protected by a shroud as recently as yesterday. Then again, perhaps not. Regardless, the BBC is certainly correct in noting that "at the very least it's embarrassing for the company that its own stock of demo machines are still susceptible to the problem." Check out the full video of the "event" below.
[Thanks to everyone who sent this in.]
Continue reading RRoGDC? Xbox 360 failure shows up at trade show
Microsoft issues response to 360 shortages
We all know that the Xbox 360 suffers from a fairly high failure rate, as we've all known someone (or been someone) who has experienced first hand the devastating effect of the dreaded Red Ring. However, many of us haven't seen the widespread effect this failure rate is having on the gaming market -- in a recent convo with Reuters, Microsoft's Jeff "Jeff Bell" Bell reported that retailers are having a hard time keeping the system in stock, and that MS is "running short of product here in the United States."Microsoft issued their own official announcement on the matter in their response to the January NPD report (the same response that those GameDaily gumshoes discovered was chock full o' statistical gerrymandering), saying that "due to this high demand, Xbox 360 is experiencing temporary shortages." We can't help but wonder how much of the shortage is caused by actual post-holiday demand for the system, and how much is caused by the high numbers of Red Ring replacements being shipped out.
Then again, we haven't bought any 360s in a while; the shortage might not be as bad as MS is making it out to be. Has anyone had a hard time getting their hands on Microsoft's console/radiator lately?
Xbox 360 failure rate at 16%, warranty provider reports
Admittedly, SquareTrade does not track specific versions of the console, but it's fair to assume, as Abernethy does, that "most, if not all" recorded hardware failures have occurred with the original Xbox 360 motherboard. Microsoft openly acknowledged these defects (and has apparently improved the design of the console versions currently on the market) when it made a costly, but necessary extension of its Xbox 360 warranty last summer. True, the Xbox 360 failure rate may continue to grow in the short term, as more original units start to glow red, but it could conceivably shrink in the coming years as the revised hardware install base overtakes the original population.
1UP also notes that SqaureTrade's reported Xbox 360 failure rate may suffer from a lack of randomness within its sample pool. That is, frequent console users are more likely than casual users to seek out the services of a warranty provider, and are also more likely to experience hardware failure due to overheating from constant usage; thus, SquareTrade's samples are likely skewed by a disproportionate number of this user type. This doesn't discredit SquareTrade's findings, but it serves as a reminder that an absolute measure of Xbox 360's failure rate is difficult to determine.
Rumor: Anonymous Microsoft source reveals truth about the Red Ring of Death
All of these questions and more are apparently answered in a recent article by Jake Metcalf from 8Bit Joystick (no relation), who interviewed a nameless "inside source" at Microsoft who was involved in the testing and manufacturing of the console. According to the John Doe, the system was rushed to beat Sony to the market, had purposefully cheap heat sinks (which causes most of the RROD problems), and, most disturbingly, there's a chance that Microsoft may run out of systems with which to replace those that suffer hardware failures.
Jake has proven that he's well connected in the past, calling the Bungie-Microsoft split a week before it was announced thanks to another anonymous Microsoft tipster -- but some of the claims made in this particular article are inflammatory enough to merit higher-than-usual levels of skepticism.
Gates: Xbox will be "most reliable" game system
Those who've been visited by the Xbox 360's infamous Red Ring of Death will be heartened to hear Bill Gates feels your pain. In a video interview with the BBC, the Microsoft chairman responded to a viewer question about console reliability. After apologizing for the problems and patting himself on the back for Microsoft's free replacement and warranty program, Gates points to what he calls "incredible reliability on the new work that we've done. Our commitment is it will be the most reliable video game box out there."It's a nice sentiment, but if we're measuring lifetime failure rates, the 360 has a long way to go to get that "most reliable" mantle. Regardless, we can all probably agree with Gates' sentiment that "we've got to make sure the hardware never stands in the way of [enjoying games]." Amen to that.
[Via GameDaily]
Watch - BBC Interview with Bill Gates
A year in Xbox 360 failures: 2007 Edition

Check after the break for the staff's experiences with their bricked consoles. Like former Microsoft executive Peter Moore explained earlier this year, when failure is practically guaranteed at some point, all we can do is focus on the repair service.
CNBC examines Xbox 360 failures, MS reports 310,000 units sold last week
In an attempt to show that despite the RRoD issue and the lawsuit, everything else is all good, Microsoft told CNBC they sold over 310,000 Xbox 360 consoles during the week of Nov. 18th. The best part? Not only does the reporter herself say at one point she's gotten the RRoD, but while they're at one person's house he gets it too. As this blogger joined the Red Ring of Death club last night, that brings the current Joystiq Xbox 360 failure rate to around 90%. Happy Holidays!
Lawsuit targets MS and Bungie for 'faulty' Halo 3
A new lawsuit has been filed by a San Diego resident against Microsoft and Bungie concerning Halo 3. According to Information Week, the suit alleges the game "consistently causes the Xbox 360 to crash, freeze, or lock up while the game is being played." The plaintiff, Randy Nunez, also asserts the problem is widespread and that Microsoft and Bungie "have failed to recall Halo 3 or otherwise remedy its failure to function on the Xbox 360." He is seeking class action status and unspecified damages.
We're not lawyers, but we don't think the problem is inherently Halo 3 so much as hardware issues that Microsoft has tried to address (to the tune of over $1 billion). Of course, he could be talking about scratched Legendary Edition discs, which Microsoft also took action to fix. It's hard to tell how these fancy schmancy legal proceedings will play out; perhaps the whole mess can be resolved over a friendly game of capture the flag.
[Via GameDaily]
Man returns gutted Xbox 360 for cash
Sure, we know what you're thinking, because we're thinking it too: That's very funny and not at all immoral. But where we have to draw the line is what was stuffed into the 360 to make it seem weighty enough: An old medical textbook. Gosh, otherwise-pretty-successful thief, don't you have any consideration? Stealing is fine, but shoving a giant hunk of flammable material into a console known for capturing the sun's heat and using it to play DVDs and eventually, inevitably die? That's just dangerous.
[Via CVG]



























