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Posts tagged coffin

Microsoft kills 'coffin' policy, time to pack your RRoD Xbox yourself

Microsoft – the manufacturer of the RRoD-prone Xbox 360 – has confirmed to Joystiq that it's discontinued its policy of providing a prepaid box with shipping label, more commonly referred to as the "coffin," for all Xbox 360 repairs. As of May 26 the policy was discontinued "in an eff...

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Reminder: Xbox 360 repairs should always have the option of a 'coffin'

We discussed it at the end of Episode 111 of X3F yesterday, but we continue to hear from folks that Microsoft's repair support isn't offering "coffins" to return busted consoles. Just to retread this issue, Microsoft confirmed to us a couple weeks ago that postage-paid boxes should be offered in "...

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