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Posts tagged customersupport

Buy a PS3, fix your PSP for free

I was browsing the PlayStation forums when something caught my eye: a thread called "Sony is nice." What? As a fanboy, I like Sony's products, but even I wouldn't go as far as to call the company "nice." Maybe Ken Kutaragi gave this kid a high-five? I had to find out more. psp-frog describes how he...

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Atari customers getting testy

Atari's reputation for solid customer support (relative to say, 2KSports) is being put to the test in their community forums where fans are complaining about car trouble in Test Drive Unlimited, particularly: No sure-fire way to run into friends/clans members in free roam, plus The car trade...

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MS policy change: No free shipping ever

Just when you're really feeling pity for Xbox 360 Customer Support due to the obnoxious prank calls they have to put up with, along comes reader David's aggravating tale of woe: I just received my so called repair console back and it is broken as well. So I call Microsoft and come to find out just...

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Bored moron tortures Xbox 360 Customer Support

"Brautigham" seems to be spending his October torturing Xbox 360 Customer Support personel with a series of increasingly racist/obscene prank calls (audio not safe for work or tender eardrums). He's fairly skilled at being a patronizing ass, which no doubt comes from years of practice. If you...

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Germans foiled again?

Microsoft has issued a semi-heated response to the German sprockets who wondered if a curious piece of foil on the 360 heatsink may be the cause of the console's much-discussed toaster oven issues. From Gamerccore Blog (run by Xbox employees): The video and photos posted by...

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