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Posts tagged outage

PlayStation Store down for two-hour maintenance period today

We know our first instinct upon finding the PlayStation Store down would be to freak out and shred our credit cards. That's why it's important that you know this ahead of time -- the Store will be down today from 9AM-11AM PST (12PM-2PM EST). It's Sony's own doing, not the work of any...

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Xbox Live Marketplace experiencing outages [update]

The Xbox Live status page (and our own abortive efforts to download stuff) reveals that the Xbox Live Marketplace is currently experiencing an interruption in service. According to the site, "users may experience difficulties" browsing Xbox Live Indie Games, the Games Marketplace, or the Games...

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Sony responds to Congress with open letter, suggests 'Anonymous' was responsible

In response to a letter sent to Sony by the US House of Representatives' Subcommittee on Commerce, Manufacturing, and Trade, Sony's Kazuo Hirai sent an open letter detailing Sony's "principles" in dealing with the PSN outage and Sony/SOE data leaks. The full letter has been scanned and placed on...

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Sony Online loses 12,700 credit card account numbers, 24.6 million accounts compromised [update 2]

Following up on this morning's news that Sony Online Entertainment servers were offline across the board, SOE announced that it has lost 12,700 customer credit card numbers as the result of an attack, and roughly 24.6 million accounts may have been breached. The company took SOE servers...

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Sony: 'No truth' to story of credit card information sale

During the marathon late-night press conference this weekend, Sony cleared up plans for the reactivation of PSN and the nature of the attack that led to its being taken down. What it didn't clear up was the status of users' credit cards. Responding to rumors that credit card numbers were...

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SOE suspends services after discovering 'an issue'

Uh-oh. While Sony Online Entertainment had assured its customers last week that, "to the best of our knowledge, no customer personal information got out to any unauthorized person or persons" during last month's breach into Sony's systems, the MMO division today suspended its games and services,...

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Sony's PSN regional breakdown, by the numbers

Wondering how at risk your country is percentage-wise for theft identity due to PlayStation Network's recent breach? This handy charted tweeted by 8-4's Mark MacDonald should help break down just that for you!...

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Some PSN services to return this week, full services 'within this month'

Sony's US PlayStation blog tonight announced that "some PlayStation Network and Qriocity services" will become available this week as the company scrambles to build a new server home in the wake of a security breach earlier this month. Though no specific time or date is named, the post lays out a...

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PSN 'welcome back program' includes a free download, 30 days free PlayStation Plus, Qriocity

Notes handed out before a Sony press conference today (timed so conveniently at 1am EDT in the US, and noon on the Sunday of Golden Week in Japan) reveal that Sony plans to offer free downloads of unidentified "content," 30 days of free PlayStation Plus access to new and existing members, and 30...

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Congress sends inquiry to Sony about PSN security breach

The list of organizations Sony's going to be answering to about the PlayStation Network security breach is growing with alarming speed. The latest addition to the horde is the United States House of Representatives Subcommittee on Commerce, Manufacturing, and Trade, which sent a letter to...

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