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Posts tagged red ring of death

Gates: Xbox will be "most reliable" game system

Those who've been visited by the Xbox 360's infamous Red Ring of Death will be heartened to hear Bill Gates feels your pain. In a video interview with the BBC, the Microsoft chairman responded to a viewer question about console reliability. After apologizing for the problems and patting himself on t...

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Peter Moore chats about failures, new warranty

Speaking to Joystiq in a conference call, Peter Moore addressed some of the implications brought on by the recent Xbox 360 warranty extension. Among the topics discussed was Microsoft's speed at reacting to the situation. While it seems like complaints have been mounting for ages, Moore notes that ...

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New 360 warranty: is it enough?

We asked just last week if the seemingly escalating Red Ring of Death issue was coming to a head. Now that Microsoft has changed the Xbox 360 warranty policy and even offered a public apology, it appears that the answer is a resounding yes. The timing for the announcement couldn't be better, as Micr...

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Anecdotal: Red Ring of Death rate is 33% says DailyTech

Ever hear the song that doesn't end? We have our own rendition for the continuing Red Ring of Death debacle: This Red Ring mess just doesn't end. Yes it goes on and on my friend. Xbox owners started getting it not knowing what it was. And we'll keep on reporting it 'til someone fesses up. (And now j...

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UK repair service Micromart refuses Xbox 360

UK repair service Micromart is refusing to service any more Xbox 360s due to a "base manufacturing problem that potentially affects all 360s" they tell Joystiq. Before they stopped repairing Xbox 360s, which they are not an authorized repair center for, they were getting in "around 30 a week." Custo...

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Gamer replaces 11 360s, records audio proof

It's no secret that Microsoft at least appears to have serious hardware problems with the Xbox 360. Of course, Microsoft claims that failure rates are within acceptable limits. When pressed about the issue, Peter Moore tells 360 owners not to focus on the problem, but to focus on the level of servi...

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Audio proof of one man's 11 dead Xbox 360s

As Microsoft dances around the Xbox 360 hardware failure class action lawsuit just begging to happen, 1UP has one more piece of "anecdotal" evidence to throw on the pyre. They offer up the tale of Justin Lowe and his 11 failed Xbox 360s. "No, that's impossible!" scream the fanboys in their best Lu...

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Drown your 360 sorrows with Ring of Fire parody song

The red ring of death is something no 360 gamer ever wants to see. However, every time you turn around you seem to hear about another one being sighted somewhere. In fact, Microsoft ran out of boxes to return them in. It's there a secret cardboard shortage we don't know about that's even more dire...

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A valiant attempt to get Xbox 360 failure rate answers

Dean Takahashi from the San Jose Mercury News recently sat down with Todd Holmdahl, Microsoft's man in charge of the quality for the Xbox 360. Takahashi is another reporter trying to get Microsoft fessing up to the actual failure rate of the Xbox 360, a machine that many enjoy and continues to sho...

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MS responds to new heatsink in 360s

Microsoft has responded (in a manner of speaking) to yesterday's reports that the company has been installing new additional heatsinks when repairing Xbox 360s. Supposedly, these new heatsinks are appearing in refurbished Xbox 360s in the United Kingdom as a means to combat the Red Ring of Death. I...

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