Joystiq http://www.joystiq.com Joystiq http://www.blogsmithmedia.com/http://www.joystiq.com/media/feedlogo.gif Joystiq http://www.joystiq.com en-us Copyright 2012 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/<![CDATA[Guitar Hero World Tour fan makes repair guide]]>http://www.joystiq.com/2009/04/27/guitar-hero-world-tour-fan-makes-repair-guide/http://www.joystiq.com/2009/04/27/guitar-hero-world-tour-fan-makes-repair-guide/http://www.joystiq.com/2009/04/27/guitar-hero-world-tour-fan-makes-repair-guide/#comments
When our fake plastic instruments kick the bucket, we toss them out the window onto a steadily increasing pile on the West Lawn. After that, we call the company responsible for said peripherals and start negotiating just how high the review score of its next game needs to be for it to ship us a brand-spanking new set. (The packing material? $100 bills.)

But if you're in the general populace rather than a key influencer, you may have use of the thorough Guitar Hero World Tour repair guide. In an interview with Ars Technica, the guide's author, Josh Straub, said that he believed instrument failure was almost guaranteed with high use, so even if you haven't had problems, you might want to make a bookmark for yourself. You know, just in case.

JoystiqGuitar Hero World Tour fan makes repair guide originally appeared on Joystiq on Mon, 27 Apr 2009 18:30:00 EST. Please see our terms for use of feeds.

Read | Permalink | Email this | Comments]]>activisionguitar-hero-world-tourMicrosoftNintendorepairsWiiXbox-360Mon, 27 Apr 2009 18:30:00 EST<![CDATA[Need to repair a broken power switch?]]>http://www.joystiq.com/2008/05/19/need-to-repair-a-broken-power-switch/http://www.joystiq.com/2008/05/19/need-to-repair-a-broken-power-switch/http://www.joystiq.com/2008/05/19/need-to-repair-a-broken-power-switch/#commentsFiled under: , ,

For the majority of us, repairing a broken DS Lite (which is a fairly rare thing, unless you happen to be friends with G4 or something) is accomplished through doing nothing more than picking up the phone and calling Nintendo. But, some are more brave than us, taking the responsibility of maintaining the integrity of their precious handheld upon themselves.

Enter flickr user shalf, who has a daughter that broke the power switch on her pink DS Lite. Like a good dad, he isn't going to make her wait for the time it takes to ship the handheld to Nintendo and get it back repaired, he's done it himself! And, thankfully, he's taken tons of pictures and placed them on his flickr page for all to see. Hopefully, some of you out there thinking about taking apart your DS Lite can learn a thing or two from his efforts.

This isn't the first time we've featured other folks repairing their handhelds. You can check out how to replace a screen here, as well as how to take apart the whole thing here. Heck, you can even make your own Rumble Pak! Some people love the DS so much, they even try to turn other handhelds into one.

JoystiqNeed to repair a broken power switch? originally appeared on Joystiq on Mon, 19 May 2008 18:00:00 EST. Please see our terms for use of feeds.

Read | Permalink | Email this | Comments]]>brokebrokenpinkrepairrepairsswitchMon, 19 May 2008 18:00:00 EST<![CDATA[Backwards compatible PS3's in Europe have long waits for replacement]]>http://www.joystiq.com/2008/04/02/backwards-compatible-ps3s-in-europe-have-long-waits-for-replace/http://www.joystiq.com/2008/04/02/backwards-compatible-ps3s-in-europe-have-long-waits-for-replace/http://www.joystiq.com/2008/04/02/backwards-compatible-ps3s-in-europe-have-long-waits-for-replace/#commentsFiled under:

Here's a wake-up call for all you early PS3 adopters: months of waiting to replace a broken backwards-compatible unit. At least, in Europe for one guy. Member "oo Kosma oo" over at the NeoGAF forums posted a story about his busted 60GB PS3. He sent it in for repairs a month and a half ago, called up Sony, and got this message: "Sorry we don't have any stock of the 60GB left and we don't know when a shipment will arrive to replace your unit. Call back in 2/4 weeks for an update." Uh-oh.

All we can say is: take good care of your backwards-compatible units, guys and gals. Keep them well-ventilated, buy something to clean them with (compressed air should suffice), and as tempting and harmless as it may sound, don't leave it on all the time. You never know what will set off an error or damage something. We wouldn't want you to have to wait around 3 months to even know when you'll get a new PS3. That's torture.

JoystiqBackwards compatible PS3's in Europe have long waits for replacement originally appeared on Joystiq on Wed, 02 Apr 2008 16:00:00 EST. Please see our terms for use of feeds.

Read | Permalink | Email this | Comments]]>backwards-compatibil...repairrepairsWed, 02 Apr 2008 16:00:00 EST<![CDATA[DS Daily: Reliability]]>http://www.joystiq.com/2007/09/16/ds-daily-reliability/http://www.joystiq.com/2007/09/16/ds-daily-reliability/http://www.joystiq.com/2007/09/16/ds-daily-reliability/#commentsFiled under:


Sure, the DS is known to have its problems -- like hinge cracks and shoulder buttons that sudden give up the ghost -- but how does your handheld stack up to your other electronics? We know many DS owners who are on their second (or third) PS2, and we don't even need to start comparing numbers when it comes to the infamous 360 red ring of death (because we can't count that high). Not every system has its problems, however, and even those that are common don't strike everyone. Some people just get lucky.

What we want to know, however, is how reliable is your DS -- and your other Nintendo products -- when compared to those other systems? More reliable, worse, or about the same? Have you had any experience with Nintendo's customer service? If so, how was that?

JoystiqDS Daily: Reliability originally appeared on Joystiq on Sun, 16 Sep 2007 10:32:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>reliabilityrepairstechnical-difficultiesSun, 16 Sep 2007 10:32:00 EST<![CDATA[Microsoft avoids 360 cooling rumors, calls hardware updates 'commonplace']]>http://www.joystiq.com/2007/06/15/microsoft-avoids-360-cooling-rumors-calls-hardware-updates-com/http://www.joystiq.com/2007/06/15/microsoft-avoids-360-cooling-rumors-calls-hardware-updates-com/http://www.joystiq.com/2007/06/15/microsoft-avoids-360-cooling-rumors-calls-hardware-updates-com/#commentsFiled under:


If we had actually started fixing a problem people had been complaining about since our system had been released (read: Xbox 360s dying) we'd be shouting it from the rooftops. In a statement issued to GamesIndustry.biz though, Microsoft was playing it cool on rumors of additional cooling in repaired 360. (Do you see what we did there?)

"Regularly updating console components is commonplace within the industry," was the official line from the spokesperson, who then promptly declined to comment on whether or not Microsoft had done it. There's no word on whether or not the spokesperson's comically exaggerated winking was audible during the interview. If there's actually a Lorenzo's Oil for 360 heat death, we assume Microsoft's worried about opening the floodgates to the millions that might want their problem prematurely fixed. After all, as Peter Moore already told us, the company's not so much interested in preventative care as resuscitation.

JoystiqMicrosoft avoids 360 cooling rumors, calls hardware updates 'commonplace' originally appeared on Joystiq on Fri, 15 Jun 2007 09:15:00 EST. Please see our terms for use of feeds.

Read | Permalink | Email this | Comments]]>failurehardwaremicrosoftpetermoorerepairsXbox-360xbox360Fri, 15 Jun 2007 09:15:00 EST<![CDATA[Nintendo's Zelda replacement policy]]>http://www.joystiq.com/2007/04/09/nintendos-zelda-replacement-policy/http://www.joystiq.com/2007/04/09/nintendos-zelda-replacement-policy/http://www.joystiq.com/2007/04/09/nintendos-zelda-replacement-policy/#commentsFiled under:

Have you been plagued by the Zelda: Twilight Princess sky cannon bug? We've got good news and bad news for you. The bad news is obvious: you were plagued by the sky cannon bug. The good news is that Nintendo will replace your disc, allowing you to pick right back up where the bug torpedoed your game.

If you're suffering from this bug, just send your game disc to Nintendo, along with a note containing your name, address, phone number, and the circumstances of the error, and Nintendo will ship you a replacement.

The shipping address:
NINTENDO OF AMERICA
ATTN: CS ADMIN
4900 150TH AVE NE
REDMOND WA 98052-5171

JoystiqNintendo's Zelda replacement policy originally appeared on Joystiq on Mon, 09 Apr 2007 20:20:00 EST. Please see our terms for use of feeds.

Read | Permalink | Email this | Comments]]>bugbugserrorglitchnintendonintendo wiiNintendoWiiprincessrepairrepairsskycannontwilightwiizeldaMon, 09 Apr 2007 20:20:00 EST<![CDATA[MS policy change: No free shipping ever]]>http://www.joystiq.com/2006/10/20/ms-policy-change-no-free-shipping-ever/http://www.joystiq.com/2006/10/20/ms-policy-change-no-free-shipping-ever/http://www.joystiq.com/2006/10/20/ms-policy-change-no-free-shipping-ever/#commentsFiled under:

Just when you're really feeling pity for Xbox 360 Customer Support due to the obnoxious prank calls they have to put up with, along comes reader David's aggravating tale of woe:

I just received my so called repair console back and it is broken as well. So I call Microsoft and come to find out just two days ago their policy changed and now no matter what we have to pay for the box and the shipping to mail our systems to the repair center. After grilling the call center I finally was told that after I get my system back, which can now take up to 2 weeks, I can call back in and speak with a supervisor and complain that the process took to long etc. and they will refund my shipping cost to mail it to them. Incidentally, their computers are also down and they can't submit repair orders right now. Also, in the many times I have called. once I was told the refunds for the 2005 units will be issued in a month or so after they have a press conference and last night I was just told they would repair all 2005 consoles for free. You still have to pay to ship it to them.

We all know this isn't the reps fault, but paying to ship a defective console twice could turn anybody into an amateur Jerky Boy.
Any similar stories?

JoystiqMS policy change: No free shipping ever originally appeared on Joystiq on Fri, 20 Oct 2006 00:30:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>customer supportCustomerSupportrepairsshippingFri, 20 Oct 2006 00:30:00 EST<![CDATA[Chromehounds and the Ring of Death]]>http://www.joystiq.com/2006/08/02/chromehounds-and-the-ring-of-death/http://www.joystiq.com/2006/08/02/chromehounds-and-the-ring-of-death/http://www.joystiq.com/2006/08/02/chromehounds-and-the-ring-of-death/#commentsFiled under:


Unfortunate reader Tim has an update on his Chromehounds problem (read part one of his sad tale here):

I recently told you guys about chromehounds killing my box. After reading the comments and your reaction, I blew it off as a coincedence. It recently started working again for no reason. As I had already paid for the repair and was awaiting a box to send MS my shiny broken 360, I decided to try and put chromehounds in again. I got through about 30 seconds of the opening cinematic and BLAM! the screen turned into a strange grid and there was a blaring beep. I turned off my xbox, and when I started it again, Lo and behold: the accursed "ring of death" was back.

Double coincidence?

JoystiqChromehounds and the Ring of Death originally appeared on Joystiq on Wed, 02 Aug 2006 11:30:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>chromehoundscustomer serviceCustomerServiceproblemsrepairsring of deathRingOfDeathsegaWed, 02 Aug 2006 11:30:00 EST<![CDATA[Yet another Xbox 360 petition]]>http://www.joystiq.com/2006/07/30/yet-another-xbox-360-petition/http://www.joystiq.com/2006/07/30/yet-another-xbox-360-petition/http://www.joystiq.com/2006/07/30/yet-another-xbox-360-petition/#commentsFiled under:

This one wants Microsoft to extend the warranty. They're also asking people to file complaints with the Better Business Bureau if your box crapped out in 3 months and a day.

JoystiqYet another Xbox 360 petition originally appeared on Joystiq on Sun, 30 Jul 2006 11:00:00 EST. Please see our terms for use of feeds.

Read | Permalink | Email this | Comments]]>customer serviceCustomerServicepetitionrepairswarrantySun, 30 Jul 2006 11:00:00 EST