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Posts tagged support

Microsoft pulls offline USB updating instructions for Xbox One [Update: Microsoft responds]

Microsoft pulled its support page that instructed users how to update their Xbox One systems offline using a USB drive. We've included an image of the cached support page above, which is no longer available to view. The Xbox Support page instructed Xbox One owners with a two gigabyte USB stick...

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PlayStation Support offers advice for 'blinking blue light PS4 issues'

PlayStation Support has opened a thread on the official Sony forums for users experiencing problems with the PS4. The post lists "blue indicator light blinking," "no video/audio output to television" and "console powering off after blinking blue" as potential symptoms, but does not point to single...

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PS4 launch puts strain on Playstation Network

Some users are having problems connecting to the PlayStation Network, after Sony noted a "very high volume" on the service following the midnight launch of the PS4. There's no word yet as to when these issues are likely to clear up. With hundred of thousands of new consoles in the wild, and a...

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Rockstar working out Social Club and iFruit companion app issues [Update]

With the launch of Grand Theft Auto 5 this week, both Rockstar Games Social Club and the GTA iFruit companion app have had numerous issues. According to an update on its support page, Rockstar is aware of problems like account linking being down, stats not syncing properly and content not loading...

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The Realm fails to meet Kickstarter goal, plans US-based relaunch later this year

Atomhawk Design and Lantern Interactive's Kickstarter for its point-and-click adventure game The Realm has failed to reach its goal of £195,000 (about $300,000), but it says the project isn't dead yet. Despite not getting the money it needed, The Realm ended up as one of the top UK-based game...

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Google Chrome will add native gamepad support, more video and audio hooks

Google's Paul Kinlan spoke at Develop Liverpool last week, and revealed that Google is aiming to add some more plug-and-play hardware support to its Chrome browser, including gamepad support. The update will also add connections to webcams and microphones, which means that Chrome could, after...

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Nintendo support was crucial to uDraw's creation

THQ may be the company publicly pushing the recently announced uDraw tablet controller for the Wii, but a presentation of the new technology at Gamescom this week emphasized just how important Nintendo's support was to the device's creation. "When we came to [Nintendo] in the beginning with the...

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Command & Conquer 4 devs show off what's new in multiplayer

With all of the furor around the StarCraft 2 beta going on this week, you might actually have forgotten that there are actually two major, big-budget RTS sequels due out in 2010. Command & Conquer 4: Tiberian Twilight is arriving in just a few weeks on March 16, and, to remind you of that fact,...

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BioShock 2 PC widescreen support patch available now

Folks who elected to resubmerge themselves into the world of Rapture using a computer have had to suffer a pretty serious display issue -- due to a last minute bug fix, the PC version of BioShock 2 shipped without proper widescreen monitor support. The game would simply slap a letterbox on the 4:3...

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EA's Riccitiello: Nintendo 'learning' how to support third parties

More than twenty years and five home consoles later, you'd think Nintendo would get this "third-party support" thing by now. However, EA CEO John Riccitiello says the console manufacturer is still learning how to reach out and offer a hand to games other than their own. "They've always been...

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