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Namco Bandai denies collusion with eBay reseller amid Ni no Kuni Wizard's Edition shortage

Jordan Mallory — Sat, 26 Jan 2013 15:00:00 EST

After some orders for the Wizard's Edition of Ni no Kuni: Wrath of the White Witch started being mysteriously cancelled, Namco Bandai stepped forward to clarify that the special edition had been oversold, that the issue was caused by an error in its e-commerce provider's software and that said provider would be in touch to work things out.

Shortly thereafter, Wizard's Editions were found on PlayCanada's eBay store, marked up to an astronomical $400 each. The Internet, being the Internet, quickly jumped to the conclusion that Namco Bandai and/or Digital River had entered into a clandestine agreement with PlayCanada, removing inventory from its official site in order to maximize profits through an eBay scalper.

"NAMCO BANDAI Games America is not, nor has it ever, worked with or in conjunction with the EBay seller known as 'PlayCanada' to sell units of Ni no Kuni: Wrath of the White Witch - Wizard's Edition at a price premium on EBay," Namco Bandai has told us.

"According to our records, this individual or group of individuals purchased Ni no Kuni: Wrath of the White Witch - Wizard's Edition during the NinoStarter promotion period (August 2012); at which time, no limits were placed on how many units an individual could order. PlayCanada's claims that they officially worked with NAMCO BANDAI Games America to obtain their stock is entirely false."

Namco Bandai is still attempting to make it up to fans who pre-ordered the Wizard's Edition and aren't going to receive one; every affected person will receive a 400-page hardbound strategy guide that includes a code for an in-game "Gold Hurly Familiar," as well as a $20 clubNamco voucher.

Namco Bandai denies collusion with eBay reseller amid Ni no Kuni Wizard's Edition shortage originally appeared on Joystiq on Sat, 26 Jan 2013 15:00:00 EST. Please see our terms for use of feeds.

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Ni no Kuni Wizard's Edition oversold, some orders being canceled

Jordan Mallory — Thu, 24 Jan 2013 16:30:00 EST

The special "Wizard's Edition" of Level 5's Ni no Kuni: Wrath of the White Witch, available exclusively through Namco Bandai's online shop, has been oversold, resulting in a multitude of issues for those that placed orders while the package was supposedly still in stock.

Digital River, the e-commerce middleware provider that powers Namco Bandai's shop, experienced an error in its ordering system that resulted in the Wizard's Edition's erroneous post-sellout availability. As a result, some orders have simply seen shipping delays, while others have seemingly failed to process at all or have been cancelled entirely. The number of non-existent packages sold is unknown.

"If your order(s) has been cancelled, we will be reaching out to you by email with additional information as soon as possible," an official update reads. Affected customers that feel proactive about resolving their issue can also contact Digital River directly by emailing namcobandai.en.cs@digitalriver.com, or by calling 952-392-2057.

It's also worth mentioning that while Digital River says it will be addressing the issues of everyone affected, the update does not go into detail about what that resolution may look like. To be on the safe side, we recommend tempering your expectations towards a refund and an apology.

[Thanks to everyone who sent this in!]

Ni no Kuni Wizard's Edition oversold, some orders being canceled originally appeared on Joystiq on Thu, 24 Jan 2013 16:30:00 EST. Please see our terms for use of feeds.

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Namco Bandai conjures a Ni no Kuni 'Wizard's Edition' [update: America too]

JC Fletcher — Fri, 29 Jun 2012 14:00:00 EST

If your European copy of Ni no Kuni is bigger and more expensive than normal ... a wizard did it. Namco Bandai has announced a "Wizard's Edition" of the Level-5 RPG that includes a copy of The Wizard's Companion, the in-game spellbook. It also comes with a plus doll of "Drippy," the lamp-nosed sidekick, and some DLC familiars for use in the game.

The Wizard's Edition will be out in EMEA and Australian regions concurrent with the game, on January 25. Now, with the book translated, there's nothing holding back a localization of Ni no Kuni for DS ... right?

Update: The Wizard's Edition is available in North America, exclusively from Namco's online shop for $99.99. [Thanks, Sepehr!]

Continue reading Namco Bandai conjures a Ni no Kuni 'Wizard's Edition' [update: America too]

Namco Bandai conjures a Ni no Kuni 'Wizard's Edition' [update: America too] originally appeared on Joystiq on Fri, 29 Jun 2012 14:00:00 EST. Please see our terms for use of feeds.

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