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Posts tagged xbox-support

Xbox One customers affected by hardware problems get a free game

Microsoft is compensating owners of defective Xbox Ones by providing them with a free downloadable game to play as they wait for a replacement console. The company told Polygon it's sending customers a download code for one of Dead Rising 3, Ryse: Son of Rome, Forza Motorsport 5, and Zoo Tycoon. ...

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Microsoft pulls offline USB updating instructions for Xbox One [Update: Microsoft responds]

Microsoft pulled its support page that instructed users how to update their Xbox One systems offline using a USB drive. We've included an image of the cached support page above, which is no longer available to view. The Xbox Support page instructed Xbox One owners with a two gigabyte USB stick...

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Joystiq survey: Xbox 360 E74 errors on the rise since NXE [update]

When we recently posted about the Xbox 360's E74 error and asked for your input, we weren't prepared for the staggering response we'd receive. Within a few hours, we had dozens of emails from readers like you who had experienced this particular hardware failure (typically caused, according to...

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