PSN 'down for maintenance' in North America and Europe [update]

by JC Fletcher on Apr 21st 2011 10:00AM

Both SCEA and SCEE are acknowledging service outages for the PlayStation Network (as is our own PS3, for that matter -- we just wanted to play Castle Crashers for a few minutes!). Users have been reporting inability to sign in to PSN since yesterday, and a thread on the EU PlayStation site calls out specific issues with Qriocity, PlayStation Store, and account management. On Twitter, Sony said PSN is "down for maintenance."

That message board thread will be updated, Sony says, when there's more information on the outages (like when they'll end). Right now it's just one useful post followed by seven pages of complaints, and complaints about complaints.

Update: The PlayStation Blog now reports that "it may be a full day or two before we're able to get the service completely back up and running."

Source: PlayStation Blog, EU PlayStation Forum

Tags: maintenance, playstation, ps3, psn, psn-outage-2011

Reader Comments (154)

The list would be longer if people could sign in to complain.......

@shinjix2 Just because PSN is down doesn't mean you can't go into your webrowser and complain to Sony on the forums and whatnot.

@Metalfacedoom

Actually it does, evern their login screen for the PC web is down. If you are already logged in, your good. If you are logged out and are attempting to log in, that screen will only show an error.

Trust me I'm 2 days dry from running my remote races for GT5. Serious withdraw.....

@shinjix2

h also mean that if you are logged on to the PS forums, blogs, GT planet, etc...... DON'T LOG OUT!!

you won't get back in....

@shinjix2
Ah, so this is why I couldn't get in to PSN thru MediaGo last night...geez, Sony. I've been really giving my PSP a workout lately and it seems like every time I'm ready to drop a lil cash in PSN lately, something's wrong w/it. Last time this happened, that anonymous group had PSN screwed up. Interested to see what the issue is this time.

@C1ph3rDivyne

Tried to connect over Wifi on my PSP last night. Oddly it had me do a system update to get on the store and then it didn't let me in. I am usually up do to date on updates because I log into the PSP store often. Weird that it sent out a PSP update and I didn't see any news on it.

@shinjix2 Left a vid up on the tube about anon and them hacking, potentially hacking sony psn, check it out, also links to their pages if you wanna learn more about them and their fight with sony

http://www.youtube.com/watch?v=ay_NbKDLdXA

They should really think about letting people know before they take down the system. Common courtesy.

@Jack Kevorkian

Something tells me this wasn't exactly planned...

@(Unverified) after reading some of the comments here I have to agree.

@(Unverified)
Problem, PSN?
http://cache.ohinternet.com/images/2/2d/Trollface_HD.png

Haha riiiiight, I like they says claim maitinance hours after psn goes down randomly

@JAK33
Maintenance to fix the outage.

Sounds more like this:
http://www.thinq.co.uk/2011/4/21/sony-psn-down-amid-rumours-anonymous-ddos/

@Lucky48

Anonymous is not a hive mind full. Just because a few people stop doesn't mean a whole other group won't continue or even start up just to piss people off.

@Haizeus Yup - Anon are a group of peeps who do what they want, and don't always talk with each other - so Anon can say what it _is_ doing, but it can't say what it isn't (because it can't see what everyone in the 'group' is doing).

Odds are this is Anon, there are other possibilities, but they're less probable. And if it is, just shows them up for being the morally and philosophically bankrupt idiots that they are.

Yhep, just noticed when I turned on my ps3 to check out what's new for plus users this week (if anything).

I sure hope it's for maintenance. I've been having trouble all week logging in, and last night I couldn't sign in at all. If this is the result of further 'hacktivism' I'll be mightily disappointed.

Sounds like Steam might be taking more of a load on the PSN than first thought.

@JoshHood
My thoughts exactly.

When things I don't pay for don't work, I don't care.

@eat it
you do realize that people are locked out of games that they did pay for, right? not just PSN?

at least when Live goes down, you can still play any of your games.

this whole "no servers = no games" policy will bite them hard when they decide to shut it down. it's a lot of patches across a lot of developers to ensure that people will still be able to play the games they paid for.

@eat it
I understand your reasoning, but when I pay a nice price for premium apps like mlb.tv (and not to mention the lesser cost Netflix), I want to be able to watch them. Some people do more than just play games on their ENTERTAINMENT systems you know...

@sweenish
"you do realize that people are locked out of games that they did pay for, right? not just PSN?

at least when Live goes down, you can still play any of your games."

Xbox indie games require online to work...

@sweenish

what games?

I'm not trying to be an ass, I really don't know what you are talking about. I don't have any games that require me to be logged onto PSN to play. Is MAG one of those games?

@doubtingthomas

correct me if I'm wrong but I think you can still watch netflix and MLB.tv even when you can't connect to PSN. I believe you can also go on the web browser. I mean there are times when I sign on under a different user that isn't connected to PSN so I can watch netflix without getting game invites

@eat it
When I can't log onto the playstation network, I can't watch netflix or mlb.tv. I know this because I can watch either of these on my computer so my internet is working(though I would much rather watch these on my hdtv rather than a small computer screened). I am all for the free PSN service, but when I can't watch things I pay for...that is when I get upset.

@doubtingthomas

that's weird. I don't have MLB.tv but I watch netflix everyday as a different user that is never logged onto PSN

@eat it

People pay for PSN +

@eat it

Do you pay for the air you breathe?

I know people pay for PS+, I even mentioined it down below.

I'm not sure what this has to do with me not paying for PSN though. but ok, yeah, cool.

@Trilancer
I promise that when oxygen stops working I won't complain.

@eat it

DC Universe Online. There is no single player component. If PSN doesn't work, you can't do anything more than look at a load screen that says you have to be connected to PSN to continue.

Worse yet, players paid for the both the game AND a monthly subscription. So, yeah, I'd be a little upset if I was trying to log in and PSN was unexpectedly down (several times in a month).

@eat it
To my knowledge, there are only 2 games that require you to be logged in to PSN to play : Final Fight: Double Impact and Bionic Commando Rearmed 2. Both of 'em have DRM where you need to be signed in to the PSN account that bought 'em to play 'em. Every other PSN game that I know of, minus the online multiplayer components, can be played fine offline.

@eat it

Try watching Netflix right now. You can get to the menu to select a program to watch but it will never retrieve it. Or Hulu Plus, you can't even get to the menu screen for that.

@collinc Correct. It just repeatedly asks you to sign in.

@doubtingthomas

You CAN login to netflix without signing in. I did it last night. It'll ask you to sign in a few times and fail but after about the 3rd time the netflix page will just load up and you do as you do normally.

@collinc

I am watching netflix right now ...

haha I don't know what to tell you man. I watch it all the time when I'm not logged in. I'm watching toy story 3 right now. it streams fine.

@SystemPatch There are many games which are online only though, with no single player option.
I can live with the odd bit of downtime here and there, but when its for several days, like this, & for the socom4 launch - that make hulk angry!

I've been having troubles all week. Login fails when I start up, but I'm able to login from the menu.

Today of course I can't login at all.

@Hunter2223 And i thought i was the only one >_

i havent had my PS3 for 3 months now... its being lend out to my brother in law, he seems to have more use for it then i did. I miss playing new games though.

Cool story bro?

It's just not a good morning, lol. PSN is down, Minecraft servers are down for the most part, and reddit is down..... :(

Just in time for portal 2, thanks PSN!

@Friv0lous

Does portal not have an offline mode?

@Friv0lous
PSN goes down on the launch date for a game that uses a new network integration feature, doesn't seem like a coincidence. Hopefully they get it up again as soon as possible.

@DreadArrow Uh. The launch date was two days ago you know.

@Friv0lous

I'm confused. I see portal has a single player mode, but does it require you to be online at all times. Is this a Steam/PSN thing? This is a genuine question?

@DreadArrow

"PSN goes down on the launch date for a game that uses a new network integration feature, doesn't seem like a coincidence"

PSN has been hacked by GLaDOS! You heard it here first, people!

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PSN 'down for maintenance' in North America and Europe [update]

Reader Comments (154)

Posted: Apr 21st 2011 10:04AM shinjix2 said

Posted: Apr 21st 2011 10:49AM Metalfacedoom said

Posted: Apr 21st 2011 11:01AM shinjix2 said

Posted: Apr 21st 2011 11:02AM shinjix2 said

Posted: Apr 21st 2011 4:24PM C1ph3rDivyne said

Posted: Apr 21st 2011 4:40PM FriedConsole said

Posted: Apr 22nd 2011 12:04AM gumpnstein said

Posted: Apr 21st 2011 10:04AM Jack Kevorkian said

Posted: Apr 21st 2011 11:18AM (Unverified) said

Posted: Apr 21st 2011 11:39AM Jack Kevorkian said

Posted: Apr 21st 2011 12:55PM daytripper said

Posted: Apr 21st 2011 10:05AM JAK33 said

Posted: Apr 21st 2011 5:54PM PN04 said

Posted: Apr 21st 2011 10:05AM SirFishouse said

Posted: Apr 21st 2011 2:13PM Haizeus said

Posted: Apr 21st 2011 5:49PM Axe99 said

Posted: Apr 21st 2011 10:07AM Dextro said

Posted: Apr 21st 2011 10:07AM Epoque said

Posted: Apr 21st 2011 10:09AM JoshHood said

Posted: Apr 21st 2011 10:31AM DreadArrow said

Posted: Apr 21st 2011 10:11AM eat it said

Posted: Apr 21st 2011 10:34AM sweenish said

Posted: Apr 21st 2011 10:38AM doubtingthomas said

Posted: Apr 21st 2011 10:39AM DreadArrow said

Posted: Apr 21st 2011 10:40AM eat it said

Posted: Apr 21st 2011 10:44AM eat it said

Posted: Apr 21st 2011 10:51AM doubtingthomas said

Posted: Apr 21st 2011 10:57AM eat it said

Posted: Apr 21st 2011 11:11AM MLS said

Posted: Apr 21st 2011 11:15AM Trilancer said

Posted: Apr 21st 2011 11:24AM eat it said

Posted: Apr 21st 2011 11:41AM eat it said

Posted: Apr 21st 2011 12:04PM Stormbarrier said

Posted: Apr 21st 2011 1:38PM SystemPatch said

Posted: Apr 21st 2011 5:26PM collinc said

Posted: Apr 22nd 2011 1:12AM NewEraBlood said

Posted: Apr 22nd 2011 1:32AM Ori00 said

Posted: Apr 22nd 2011 7:06PM eat it said

Posted: Apr 23rd 2011 12:54AM RiquezJP said

Posted: Apr 21st 2011 10:13AM Hunter2223 said

Posted: Apr 21st 2011 10:25AM Cadattack123 said

Posted: Apr 21st 2011 10:14AM PR0F3TA said

Posted: Apr 21st 2011 10:45AM Elranzer said

Posted: Apr 21st 2011 10:18AM Injulen said

Posted: Apr 21st 2011 10:18AM Friv0lous said

Posted: Apr 21st 2011 10:21AM eat it said

Posted: Apr 21st 2011 10:35AM DreadArrow said

Posted: Apr 21st 2011 11:01AM Faceless Troll said

Posted: Apr 21st 2011 11:04AM eat it said

Posted: Apr 21st 2011 11:07AM baby sea tuna said

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