Arkham City buyers encounter numerous DLC code issues [update: Warner responds, working on fix]

by Richard Mitchell on Oct 18th 2011 7:30PM

The mystery of Batman: Arkham City's DLC code issues popping up on the official forums may be more baffling than one of the Riddler's puzzles. Users have reported all kinds of problems, ranging from their copy not including all the promised DLC codes, winding up with multiple codes for the same piece of DLC or, perhaps most bizarre of all, DLC redemption cards that are simply blank. The issues don't seem related to a single piece of DLC, with users reporting problems with Joker challenge map, Robin and Catwoman codes.

Given that the DLC was promised to those who pre-ordered or purchased new copies of the regular or collector's edition, what should have been a bonus for early adopters could become a serious issue. The Catwoman DLC significantly alters the story of Arkham City, meaning some may not be getting the entire game they paid for.

We've contacted Warner Bros. for a response. For what it's worth, all copies owned by Joystiq staff seem to have their codes intact.

Update: Warner hasn't issued an official statement on the matter, though it's asking players to keep an eye on the the Arkham City Twitter account for updates. Thus far the account has stated that players "will get to play as the sexy thief," asking that they "stay tuned for update."

[Thanks, Ori. Photo: xxjonoxx]

Source: Batman: Arkham City forums (1), (2), (3), (4), (5)

Tags: Batman-Arkham-Asylum-2, Batman-Arkham-City

Reader Comments (108)

DEAR JOYSTIQ FOR THE LOVE OF GOD, PLEASE STOP USING ADVERTISEMENTS THAT ENCOMPASSES EVERY PIXEL OF WHAT SHOULD BE "EMPTY" SPACE WITH IN INVISIBLE ADVERTISEMENT.

I'M SURE I AM NOT THE ONLY PERSON WHO VISITS THIS SITE THAT CLICKS "EMPTY SPACE" TO RESET THEIR MOUSE'S SCROLL WHEEL. IT IS UNFORTUNATE AND BOTHERSOME FOR US TO BELIEVE WE ARE CLICKING EMPTY SPACE TO RESET OUR SCROLL WHEELS ONLY TO HAVE AN ADVERTISEMENT OPEN UP.

ALSO, PLEASE SET UP YOUR SCREENSHOT SYSTEM SO THAT WE DO NOT HAVE TO CLICK "HI-RES MODE" FOUR TIMES BEFORE WE CAN SEE THE "HI-RES" SCREENSHOTS.

THANK YOU, AND YES THE CAPS WERE NECESSARY.

@Enosoma

Wish you'd stop doing this. Once was enough.

@Enosoma
WHY ARE YOU YELLING SO MUCH!?!

@Enosoma It's called Adblock. And Ritalin...

@Enosoma

I see the advertisements fine *shrug*

@Enosoma

Why would you whine about spam, when you did the same exact thing right above

@Enosoma

Use AdBlock. 'Nuff said.

Or instead, try clicking elsewhere. Theres many spots on the site without links.

@Enosoma Use a phone and download the app :)

@xenothaulus

http://arstechnica.com/business/news/2010/03/why-ad-blocking-is-devastating-to-the-sites-you-love.ars

i disable adblock on sites i care about.

I don't mind the ads. In fact, sometimes I click them. Actually that's not true. But still, it's just an ad. The thing that gets me is that you'll get an ad that you can't see for whatever reason, but is still there. Looks blank, and you click to reset your mouse. Ad. OR another good instance is when the left and right both have an ad, with blank space underneath it. Well, you scroll to where you think it's "safe" so you can click to reset your mouse, but it's still adspace and it takes you to an ad.

I do use ABP for Firefox, but I tend not to do that here as it disables some ads that I may click on, or might want to see. Also, there's ads on this website for a reason, it helps these guys stay afloat.

Secondly, (and this is just as important) why am I forced to click "Hi-Res Mode" multiple times? The first click is worthless, does nothing. The second time brings me to the low-res screenshot. Then, the THIRD click finally opens up the Hi-res image. Only, you can't continue to browse the pictures in Hi-Res, so you've got to go through the whole process again.

Downvote me if you want, but no so far as to have my message deleted. I still would like to be heard.

@maveric101
Why was he downvoted for proving that adblock hurts the websites you care about?

@Enosoma

I actually agree with you about the high-res thing. Honestly, why do they even differentiate? Who wants to view low-res pictures?

I do think that emailing Chris about your concerns would be a little more constructive than shouting in the comments, though.

@maveric101

I understand and even partly agree, but if I disable adblock and find popups and 30-second advertisements before videos, it's going to hurt my enjoyment of Joystiq.

@Korbie

Because on here, when it's blue it pretty much shows that others agree. An email is too personal.

@Enosoma

Makes sense. Second question:
WHY THE SHOUTING

@Enosoma
What the hell are you screaming about? I have NEVER accidentally clicked on an advertisement on this site. What the ballsack are you clicking?? Scroll up, scroll down, click what you want to click... it's not rocket science.

I refuse to play the game if it can't be in Batman's Mountain Dew Xtreme© costume!

Hm. Walking home with Collectors Edition in hand as we speak. Guess I'll find out soon enough.

@King Johngie the Fourth

Its all there. I had no idea it came with a movie though! And I love how the game case is a book! Can you say "high class"?

@King Johngie the Fourth

Movie? Which movie? Surely not the Dark Knight?

@King Johngie the Fourth
How did you not knwo a movie came with it, did you just throw your money at the GameStop employee and scream "THE MOST EXPENSIVE ONE!"?

I think I may go do that when I preorder my Hardened edition of MW.
I'll do it with rolls of pennies.

@Korbie

It's animated. I haven't looked that closely at it yet.

@mcnichoj

Lmao. It was Wal-Mart, and I wasn't even planning on buying it, seeing as I'm still rocking through the first one. Then I saw the Collector's Edition, and ya, the guy was like "veech vun?" and I was like "THE BIGGEST ONE!". True story.

No problems here

Always happens.

@Shadowbender

Exactly!

Why is it shocking anyone?

@Enosoma

For someone so pissed at advertising, you're crossing the line into spam territory. Reported.

@Colin

Is there a need to actually say that you reported someone? I farted. I did. But there was no need to say it. Right?

Sheesh. Reporting me is going to do what? Stop me from commenting here? I don't come here to comment, I come here to read.

I can't believe I'm even replying to you

@Enosoma

If you came here to read, then shut up and read. I'm getting sick of reading your wall of caps.

@Enosoma

Hey. I just like pointing out rampant hypocrisy.

As for reporting you? In the best case scenario you'll get banned so I don't have to read your bullshit any more. I think that's worthwhile.

Well that sucks for first week buyers. I think DLC is a good idea if done well but with industry trends going the way they are and fiascos like this happening every now and then, DLC has just gotten mento never buy games in the first year but wait for GOTY editions instead.

My Robin code finally worked around 4pm EST. However, let it download before you start playing. If the DLC finishes downloading while you are playing it will kick you back to the main menu.

You just need to turn on Detective Mode to see the code

And this is why "online codes" suck. Punitive measures for used-game buyers end up screwing day-one purchasers like me.

@copa

They sorta screw over everyone, you just typically fall into the "it doesn't effect me so I don't care" crowd. Hopefully this is illuminating.

I should probably specify, the "it doesn't *immediately* effect me" crowd.

@copa Don't forget that it screws over early-adopters doubly hard, when that precious code ends up for $4 on XBL and the PSN.:P And then the game drops to $40 new.

@Scuffles Actually its "affect" not "effect", the effect is different to whomever it affects.

The Riddler strikes again!

I downloaded the Catwoman DLC just fine, but Robin isn't working at all. It's telling me that my code is "invalid". I felt like I was going crazy as I analyzed every letter and number repeatedly, but there's definitely a problem. Anyone else?

@Uncle Jesse

Not sure if its related but i get the same error when i try to redeem the ico and shadows bundle code.

@Uncle Jesse

Yeah, same exact thing happened to me.

@Uncle Jesse I had the same issue

@Uncle Jesse

Catwoman stole the code out of your box and used it when you weren't looking.

Too bad it's for streaming and not for keep :(

Missing "in box" DLC codes are nothing new. The fun part is watching the backlash and blame game. The pre-order racket is fubar.

@refinedsugar This, and double this.

Bought a regular edition, 360 copy from Amazon. Got the Catwoman code and it worked fine. No problems here. Maybe they'll give some free stuff away to make nice.

Why so Serious ?

Sorry but this sorta made for a good laugh.

i got 2 catwoman codes instead of a costume code with my collectors edition...cool?

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Batman: Arkham City

Arkham City buyers encounter numerous DLC code issues [update: Warner responds, working on fix]

Reader Comments (108)

Posted: Oct 18th 2011 6:35PM Enosoma said

Posted: Oct 18th 2011 6:41PM Korbie said

Posted: Oct 18th 2011 6:51PM MystcLazrDragon said

Posted: Oct 18th 2011 7:03PM xenothaulus said

Posted: Oct 18th 2011 7:13PM Faenix said

Posted: Oct 18th 2011 7:52PM The Cole Train said

Posted: Oct 18th 2011 7:53PM lastspeedbump said

Posted: Oct 18th 2011 7:59PM Faenix said

Posted: Oct 18th 2011 8:48PM Wizardsofwaverly said

Posted: Oct 18th 2011 9:38PM maveric101 said

Posted: Oct 18th 2011 10:56PM Enosoma said

Posted: Oct 19th 2011 12:29AM The Aquacharger said

Posted: Oct 19th 2011 2:18AM Korbie said

Posted: Oct 19th 2011 2:24AM Korbie said

Posted: Oct 19th 2011 2:30AM Enosoma said

Posted: Oct 19th 2011 2:54AM Korbie said

Posted: Oct 20th 2011 9:15PM DDustiNN said

Posted: Oct 18th 2011 6:35PM gangcar said

Posted: Oct 18th 2011 6:36PM King Johngie the Fourth said

Posted: Oct 18th 2011 6:54PM King Johngie the Fourth said

Posted: Oct 19th 2011 3:07AM Korbie said

Posted: Oct 19th 2011 4:32AM mcnichoj said

Posted: Oct 19th 2011 7:12PM King Johngie the Fourth said

Posted: Oct 18th 2011 6:39PM blessrok said

Posted: Oct 18th 2011 6:45PM Shadowbender said

Posted: Oct 18th 2011 6:57PM southernpredator said

Posted: Oct 18th 2011 6:47PM Colin said

Posted: Oct 18th 2011 6:50PM Enosoma said

Posted: Oct 18th 2011 7:14PM Faenix said

Posted: Oct 18th 2011 8:44PM Colin said

Posted: Oct 18th 2011 6:47PM maemikemae said

Posted: Oct 18th 2011 6:49PM Reddjoey said

Posted: Oct 18th 2011 6:49PM singleandlovinit said

Posted: Oct 18th 2011 6:50PM copa said

Posted: Oct 18th 2011 7:09PM Scuffles said

Posted: Oct 18th 2011 7:11PM Scuffles said

Posted: Oct 18th 2011 7:41PM OrangeGamer said

Posted: Oct 18th 2011 10:24PM The angry pro consumer gaming ga said

Posted: Oct 18th 2011 6:51PM MystcLazrDragon said

Posted: Oct 18th 2011 6:52PM Uncle Jesse said

Posted: Oct 18th 2011 7:52PM Kibbles XIII said

Posted: Oct 18th 2011 8:10PM mrmobado said

Posted: Oct 18th 2011 8:24PM dtrain1183 said

Posted: Oct 18th 2011 8:53PM LaughingTarget said

Posted: Oct 18th 2011 7:35PM arucious said

Posted: Oct 18th 2011 6:56PM refinedsugar said

Posted: Oct 18th 2011 7:42PM OrangeGamer said

Posted: Oct 18th 2011 6:57PM Boring K said

Posted: Oct 18th 2011 7:01PM Scuffles said

Posted: Oct 18th 2011 7:02PM kiss0fthebullet said

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