According to the alert, some Xbox Live members are unable to download Xbox Video items that they've already purchased. Microsoft claims to be working on a solution, but so far no fix has come to light. "We appreciate your patience during this process and will update you again when we have more information," the alert states.
Additionally, the alert notes that both the Xbox Live Twitch app and its PBS contemporary are experiencing playback issues, while the Netflix app is having trouble on Xbox One. Microsoft likewise claims to be working on solutions for these issues, and assures customers that more information will be coming shortly.